Clearfield Develops Industry’s First 3D Interactive Fiber Installation Tool
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Insights
The integration of 3D interactive instructions for Clearfield products via the BILT mobile app represents a strategic move to enhance the efficiency of fiber installations. This initiative could potentially reduce the learning curve for new technicians, which is crucial in a sector where rapid deployment is often a competitive advantage. By addressing the needs of a tech-savvy workforce and the increasing demand for broadband connectivity, Clearfield may see an improvement in its market position.
It is important to note that the telecommunications equipment industry is highly sensitive to operational efficiency and customer satisfaction. Clearfield's adoption of the BILT app could lead to higher-quality installations and fewer field errors, which in turn could translate into cost savings and improved customer retention. These factors could have a positive influence on the company's financial performance and attractiveness to investors.
Clearfield's partnership with BILT to provide 3D interactive instructions is a reflection of the industry's ongoing digital transformation. The availability of such tools is not just about improving the installation process but also about scaling the workforce to meet the demands brought on by initiatives like the NTIA BEAD funding. Streamlining the onboarding process for new technicians is essential as the industry faces a shortage of skilled labor.
Furthermore, the multi-language support feature of the BILT app indicates Clearfield's commitment to inclusivity and global reach. By catering to a diverse group of technicians, the company is positioning itself to better serve international markets, which could lead to expanded business opportunities and revenue streams.
Clearfield's announcement reflects a broader trend in technology adoption where companies leverage digital tools to enhance traditional processes. The use of the BILT app for providing interactive, step-by-step instructions is an innovative approach to training and support. It demonstrates how businesses can use technology to address real-world challenges, such as reducing error rates and installation times, which can have a tangible impact on operational efficiency.
This adoption could serve as a benchmark for the industry, potentially leading to a shift in how training and operational support are delivered across the sector. Companies that are early adopters of such technologies may gain a competitive edge by setting new standards for efficiency and quality in installations.
Developed in collaboration with BILT, Clearfield ensures higher-quality field installations
“This training tool is exactly what the technicians are in need of, something they can interact with to provide step-by-step instruction, without the need to read a manual or watch YouTube videos over a small device,” said KnightCom Fiber Solutions Project Manager Caleb Gutting. “This is how the younger generation and new hires can learn how to install Clearfield products correctly so that we can move quickly from deployment to service availability.”
Fiber technicians are expected to complete up to four installations a day, a pace likely to increase as NTIA BEAD funds begin to flow. The BILT app delivers detailed, visual guidance for Clearfield products that enable installers to be more productive and efficient. Customers can initially use the BILT app to install Clearfield’s YOURx® and SeeChange® terminals, Clearview® Cassettes, PON Cabinets, and Home Deployment Kits with plans to ultimately integrate the remaining product lines.
“Today’s workforce is more tech-savvy and digitally oriented, so creating an install tool that aligns with the way they want to learn and consume information makes perfect sense,” said Clearfield’s Director of Technical Training and Support, Kelly Weissmann. “We are excited to be the first telecommunication equipment manufacturer to bring the BILT app to our market and believe it will have an immediate impact on our customers’ ability to improve installation time and quality.”
The availability of Clearfield instructions in the BILT app is part of the company’s commitment to improve workforce development practices and tools. As the industry works to increase the fiber technician workforce, this 3D Interactive based tool makes it easier to onboard and attract the newer generation of technicians.
Both voice and text guidance for Clearfield products are immediately available in English, Spanish, and German, with plans to add other languages. Customers can download the BILT app worldwide from the App Store or Google Play.
About Clearfield, Inc.
Clearfield, Inc. (NASDAQ: CLFD) designs, manufactures, and distributes fiber optic management, protection, and delivery solutions that play a critical role in enabling broadband operators to close the digital divide. Our labor lite, craft-friendly platform is leveraged by community broadband, MSOs, incumbent service providers, ISPs, data centers, military, municipalities, and coops - from homes passed to homes connected faster and more efficiently. Headquartered in
View source version on businesswire.com: https://www.businesswire.com/news/home/20240305701609/en/
Autumn Minnich
Connect2 Communications for Clearfield, Inc.
clearfield@connect2comm.com
570.294.6750
Source: Clearfield, Inc.
FAQ
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