The Cigna Group Reports Strong Third Quarter 2024 Results, Reaffirms 2024 Adjusted EPS Outlook

Rhea-AI Summary

The Cigna Group (NYSE: CI) reported strong Q3 2024 results with total revenues increasing 30% to $63.7 billion. Shareholders' net income was $0.7 billion ($2.63 per share), including a $1.0 billion non-cash loss related to VillageMD. Adjusted income from operations reached $2.1 billion ($7.51 per share), up from $2.0 billion ($6.77 per share) in Q3 2023. Total customer relationships grew 12% to 183.5 million, with pharmacy customers increasing 22% to 120.0 million. The company reaffirmed its 2024 outlook for adjusted income from operations of at least $28.40 per share.

Positive

• Total revenues increased 30% YoY to $63.7 billion
• Adjusted income from operations grew to $7.51 per share from $6.77 YoY
• Total customer relationships increased 12% to 183.5 million
• Pharmacy customers grew 22% to 120.0 million
• SG&A expense ratio improved to 5.6% from 7.7% YoY

Negative

• Shareholders' net income decreased to $0.7 billion from $1.4 billion YoY
• $1.0 billion non-cash loss related to VillageMD investment
• Medical Care Ratio increased to 82.8% from 80.5% YoY
• Decline in Individual and Family Plans customers

Insights

Financial Analyst

The Q3 2024 results demonstrate robust performance with several key highlights: Total revenues surged 30% to $63.7 billion, while adjusted income from operations grew to $2.1 billion ($7.51 per share). The Evernorth segment shows particularly strong momentum with adjusted revenues up 36% and pharmacy customers increasing 22%.

Notable concerns include a $1.0 billion non-cash investment loss from VillageMD and slightly higher medical care ratio at 82.8% versus 80.5% last year. However, the company's reaffirmation of its $28.40 full-year EPS outlook suggests confidence in maintaining growth trajectory despite these headwinds.

The efficiency improvements are impressive, with SG&A ratio dropping to 5.6% from 7.7%, indicating strong operational execution and scale benefits.

• Total revenues for the third quarter 2024 increased 30% to $63.7 billion
• Shareholders' net income for the third quarter 2024 was $0.7 billion, or $2.63 per share
• Adjusted income from operations¹ for the third quarter 2024 was $2.1 billion, or $7.51 per share
• Reaffirms 2024 outlook² for adjusted income from operations^1,2 of at least $28.40 per share

BLOOMFIELD, Conn., Oct. 31, 2024 /PRNewswire/ -- Global health company The Cigna Group (NYSE: CI) today reported strong third quarter 2024 results demonstrating focused execution across Evernorth Health Services and Cigna Healthcare.

"Our strong performance this quarter is a testament to the leadership, stability and expertise of our team," said David M. Cordani, chairman and CEO of The Cigna Group. "Our disciplined execution of our strategic plan and our comprehensive health services ensure we remain well-positioned in a highly dynamic environment, while sustaining business growth in both the near- and long-term."

Shareholders' net income for third quarter 2024 was $0.7 billion, or $2.63 per share, including a non-cash after-tax investment loss of $1.0 billion, or $3.69 per share related to VillageMD. This compares with $1.4 billion, or $4.74 per share, for third quarter 2023.

The Cigna Group's adjusted income from operations¹ for third quarter 2024 was $2.1 billion, or $7.51 per share, compared with $2.0 billion, or $6.77 per share, for third quarter 2023, reflecting strong contributions from Evernorth Health Services, particularly within Specialty and Care Services.

A reconciliation of shareholders' net income to adjusted income from operations¹ is provided on the following page and on Exhibit 1 of this earnings release.

CONSOLIDATED HIGHLIGHTS

The following table includes highlights of results and reconciliations of total revenues to adjusted revenues³ and shareholders' net income (loss) to adjusted income from operations¹:

Consolidated Financial Results (dollars in millions):
	Three Months Ended			Nine Months Ended
	September 30,		June 30,	September 30,
	2024	2023	2024	2024
Total Revenues	$           63,694	$           49,048	$           60,523	$         181,472
Net Realized Investment Results from Equity Method Investments3	(177)	30	(53)	(238)
Special Item related to Impairment of dividend receivable3	182	—	—	182
Adjusted Revenues3	$           63,699	$           49,078	$           60,470	$         181,416
Consolidated Earnings, net of taxes
Shareholders' Net Income	$                739	$             1,408	$             1,548	$             2,010
Net Realized Investment (Gains) Losses1	740	41	(20)	2,547
Amortization of Acquired Intangible Assets1	333	363	317	972
Special Items1	300	199	64	367
Adjusted Income from Operations1	$             2,112	$             2,011	$             1,909	$             5,896
Shareholders' Net Income, per share	$               2.63	$               4.74	$               5.45	$               7.05
Adjusted Income from Operations1, per share	$               7.51	$               6.77	$               6.72	$             20.68

• Total revenues for third quarter 2024 increased 30% from third quarter 2023, primarily driven by significant growth in Evernorth Health Services, reflecting large client wins and strong specialty volume growth.
   
• Adjusted income from operations¹ for third quarter 2024 increased 5% from third quarter 2023, reflecting strong contributions from Evernorth Health Services, particularly within Specialty and Care Services, partially offset by lower net investment income.
   
• The SG&A expense ratio⁴ and adjusted SG&A expense ratio⁴ were 5.6% and 5.5%, respectively, for third quarter 2024, compared to 7.7% and 7.3%, respectively, in third quarter 2023, reflecting business mix shift, strong revenue growth, and continued operating efficiency.

CUSTOMER RELATIONSHIPS

The following table summarizes The Cigna Group's medical customers and overall customer relationships:

Customer Relationships (in thousands):
	As of the Periods Ended
	September 30,		June 30,	December 31,
	2024	2023	2024	2023
Total Pharmacy Customers5	119,996	98,325	122,470	98,570
U.S. Healthcare	17,406	17,979	17,404	18,170
International Health	1,642	1,628	1,639	1,610
Total Medical Customers5	19,048	19,607	19,043	19,780
Behavioral Care	23,662	25,100	23,816	24,956
Dental	18,251	18,593	18,339	18,543
Medicare Part D	2,557	2,544	2,564	2,550
Total Customer Relationships5	183,514	164,169	186,232	164,399

• Total customer relationships⁵ at September 30, 2024 increased 12% from December 31, 2023 to 183.5 million.
   
• Total pharmacy customers⁵ at September 30, 2024 increased 22% from December 31, 2023 to 120.0 million due to new sales and the continued expansion of relationships.
   
• Total medical customers⁵ at September 30, 2024 were 19.0 million, primarily reflecting a year-to-date decrease in Individual and Family Plans customers, driven by targeted pricing actions in certain geographies.

HIGHLIGHTS OF SEGMENT RESULTS

See Exhibit 1 for a reconciliation of adjusted income from operations¹ to shareholders' net income. 

Evernorth Health Services

This segment includes the Pharmacy Benefit Services and the Specialty and Care Services operating segments, which partner with health plans, employers, governmental organizations and health care providers to solve challenges in the areas of pharmacy benefits, home delivery pharmacy, specialty pharmacy, specialty distribution, and care delivery and management solutions.

Pharmacy Benefit Services drives high-quality, cost-effective pharmacy care through various services such as drug claim adjudication, retail pharmacy network administration, benefit design consultation, drug utilization review, drug formulary management and access to our home delivery pharmacy. Specialty and Care Services provides specialty drugs for the treatment of complex and rare diseases, specialty distribution of pharmaceuticals and medical supplies, as well as clinical programs to help our clients drive better whole-person health outcomes through care delivery and management solutions.

Financial Results (dollars in millions):
	Three Months Ended			Nine Months Ended
	September 30,		June 30,	September 30,
	2024	2023	2024	2024
Total adjusted revenues
Pharmacy Benefit Services	$           28,785	$           19,158	$           26,612	$           81,492
Specialty and Care Services	$           23,812	$           19,375	$           22,871	$           66,755
Net investment income3	$                  40	$                  63	$                  65	$                164
Adjusted Revenues3	$           52,637	$           38,596	$           49,548	$          148,411
Adjusted Income from Operations, Pre-Tax
Pharmacy Benefit Services	$             1,011	$                981	$                798	$             2,322
Specialty and Care Services	$                825	$                672	$                756	$             2,369
Net investment income3	$                  40	$                  63	$                  65	$                164
Adjusted Income from Operations, Pre-Tax1	$             1,876	$             1,716	$             1,619	$             4,855
Adjusted Margin, Pre-Tax6	3.6 %	4.4 %	3.3 %	3.3 %

• Evernorth Health Services third quarter 2024 adjusted revenues³ and adjusted income from operations, pre-tax¹, increased 36% and 9%, respectively, relative to third quarter 2023.
   
• For Pharmacy Benefit Services third quarter 2024 relative to third quarter 2023:
  • Adjusted revenues³ increased 50%, reflecting client wins and organic growth.
  • Adjusted income from operations, pre-tax¹, increased 3%, reflecting continued affordability improvements, partially offset by planned investments to support new and existing client growth.
     
• For Specialty and Care Services third quarter 2024 relative to third quarter 2023:
  • Adjusted revenues³ increased 23%, reflecting client wins and strong specialty volume growth.
  • Adjusted income from operations, pre-tax¹, increased 23%, reflecting organic growth in specialty businesses and clinical care services, including increased Humira biosimilar adoption, partially offset by increased investments to support business growth and the continued advancement of our digital capabilities and solutions.
     
• Evernorth Health Services net investment income was $40 million for third quarter 2024 compared to $63 million for third quarter 2023. Third quarter 2024 net investment income does not include an accrual for the VillageMD dividend of $33 million.

Cigna Healthcare

This segment includes the U.S. Healthcare and International Health operating segments, which provide comprehensive medical and coordinated solutions to clients and customers. U.S. Healthcare provides commercial medical plans and specialty benefits and solutions for insured and self-insured clients, Medicare Advantage, Medicare Supplement and Medicare Part D plans for seniors and individual health insurance plans. International Health solutions include health care coverage in our international markets, as well as health care benefits for globally mobile individuals and employees of multinational organizations.

Financial Results (dollars in millions):
	Three Months Ended			Nine Months Ended
	September 30,		June 30,	September 30,
	2024	2023	2024	2024
Adjusted Revenues3,7	$            13,163	$            12,768	$            13,143	$            39,583
Adjusted Income from Operations, Pre-Tax1	$              1,174	$              1,222	$              1,204	$              3,718
Adjusted Margin, Pre-Tax6	8.9 %	9.6 %	9.2 %	9.4 %

• Third quarter 2024 adjusted revenues^3,7 increased 3% relative to third quarter 2023, reflecting premium rate increases to cover expected increases in underlying medical costs, partially offset by a decrease in Individual and Family Plans customers.
   
• Third quarter 2024 adjusted income from operations, pre-tax¹, decreased 4% relative to third quarter 2023, driven by a higher MCR⁴ and lower net investment income, partially offset by continued operating efficiency.
   
• The Cigna Healthcare MCR⁴ was 82.8% for third quarter 2024 compared to 80.5% for third quarter 2023, reflecting business mix and one extra business day in third quarter 2024. Third quarter 2024 MCR⁴ also reflects effective pricing execution and affordability initiatives.
   
• Cigna Healthcare net medical costs payable⁸ was $4.93 billion at September 30, 2024, $5.04 billion at June 30, 2024, and $5.09 billion at September 30, 2023. Favorable prior year reserve development on a gross pre-tax basis was $422 million and $237 million for the nine months ended September 30, 2024 and 2023, respectively.

Corporate and Other Operations

Corporate reflects interest expense, amounts not allocated to operating segments and includes intersegment eliminations. Additionally, this discussion includes items reported in Other Operations, which is comprised of Corporate Owned Life Insurance ("COLI"), the Company's run-off operations and other non-strategic businesses.

Financial Results (dollars in millions):
	Three Months Ended			Nine Months Ended
	September 30,		June 30,	September 30,
	2024	2023	2024	2024
Adjusted (Loss) from Operations, Pre-Tax1	$              (431)	$              (409)	$              (451)	$           (1,273)

• Third quarter 2024 adjusted loss from operations, pre-tax¹, was $431 million compared to $409 million for third quarter 2023, primarily reflecting the impact of higher interest expense.

2024 OUTLOOK²

The Cigna Group's outlook² for full year 2024 consolidated adjusted income from operations^1,2 is at least $28.40 per share². Additionally, this outlook includes the impact of expected future share repurchases and anticipated 2024 dividends.

(dollars in millions, except where noted and per share amounts)
2024 Outlook	Projection for Full Year Ending December 31, 2024
Adjusted Income from Operations, per share1,2	at least $28.40
Evernorth Adjusted Income from Operations, Pre-Tax1,2	at least $7,000
Cigna Healthcare Adjusted Income from Operations, Pre-Tax1,2	at least $4,775
Cigna Healthcare Medical Care Ratio2,4	81.7% to 82.5%

The foregoing statements represent the Company's current estimates of The Cigna Group's 2024 consolidated and segment adjusted income from operations^1,2 and other key metrics as of the date of this release.  Actual results may differ materially depending on a number of factors.  Investors are urged to read the Cautionary Note Regarding Forward-Looking Statements included in this release.  Management does not assume any obligation to update these estimates.

This quarterly earnings release and the Quarterly Financial Supplement are available on The Cigna Group's website in the Investor Relations section (https://investors.thecignagroup.com/overview/default.aspx). Management will be hosting a conference call to review third quarter 2024 results and discuss full year 2024 outlook beginning today at 8:30 a.m. ET.  A link to the conference call is available in the Investor Relations section of The Cigna Group's website located at https://investors.thecignagroup.com/events-and-presentations/default.aspx. 

The call-in numbers for the conference call are as follows:

Live Call
(888) 566-1889   (Domestic)
(773) 799-3989   (International)
Passcode: 10312024

Replay
(888) 282-0035   (Domestic)
(203) 369-3602   (International)

It is strongly suggested you dial in to the conference call by 8:15 a.m. ET.

About The Cigna Group

The Cigna Group (NYSE: CI) is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Evernorth Health Services, Cigna Healthcare, or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 markets and jurisdictions, and has approximately 184 million customer relationships around the world. Learn more at thecignagroup.com.

Notes:

1.     Adjusted income (loss) from operations is a principal financial measure of profitability used by The Cigna Group's management because it presents the underlying results of operations of the Company's businesses and facilitates analysis of trends in underlying revenue, expenses and shareholders' net income (loss). Adjusted income (loss) from operations is defined as shareholders' net income (loss) (or income (loss) before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding net realized investment results, amortization of acquired intangible assets and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results. Consolidated adjusted income (loss) from operations is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, shareholders' net income (loss). See Exhibit 1 for a reconciliation of consolidated adjusted income from operations to shareholders' net income (loss). 

2.     Management is not able to provide a reconciliation of adjusted income from operations to shareholders' net income (loss), on a forward-looking basis because it is unable to predict, without unreasonable effort, certain components thereof including (i) future net realized investment results and (ii) future special items. These items are inherently uncertain and depend on various factors, many of which are beyond The Cigna Group's control. As such, any associated estimate and its impact on shareholders' net income and total revenues could vary materially. 

The Company's outlook excludes the potential effects of any other business combinations that may occur after the date of this earnings release. The Company's outlook includes the potential effects of expected future share repurchases and anticipated 2024 dividends.

The timing and actual number of shares repurchased will depend on a variety of factors, including price, general business and market conditions, and alternate uses of capital. The share repurchase program may be effected through open market purchases in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended, including through Rule 10b5-1 trading plans, or privately negotiated transactions. The program may be suspended or discontinued at any time.

3.     Adjusted revenues is used by The Cigna Group's management because it facilitates analysis of trends in underlying revenue. The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management believes they are not indicative of past or future underlying performance of the business. For the three and nine months ended September 30, 2024, special items reflects an impairment of dividend receivable for VillageMD accrued dividends of $182.0 million. Adjusted revenues is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, total revenues. See Exhibit 1 for a reconciliation of consolidated adjusted revenues to total revenues. 

4.     Operating ratios are defined as follows:

• The Cigna Healthcare medical care ratio ("MCR") represents medical costs as a percentage of premiums for all Cigna Healthcare risk products provided through guaranteed cost or experience-rated funding arrangements. Changes in percentages may be expressed in basis points ("bps").
• SG&A expense ratio on a GAAP basis for the third quarter 2024 represents enterprise selling, general and administrative expenses of $3,590 million as a percentage of total revenue of $63.7 billion at a consolidated level. SG&A expense ratio on a GAAP basis for the third quarter 2023 represents enterprise selling, general and administrative expenses of $3,788 million as a percentage of total revenue of $49.0 billion at a consolidated level.
• Adjusted SG&A expense ratio for the third quarter 2024 represents enterprise selling, general and administrative expenses of $3,513 million excluding special items of $77 million as a percentage of adjusted revenue at a consolidated level. Adjusted SG&A expense ratio for the third quarter 2023 represents enterprise selling, general and administrative expenses of $3,574 million excluding special items of $214 million as a percentage of adjusted revenue at a consolidated level.

5.     Customer relationships are defined as follows:

• Total medical customers includes individuals who meet any one of the following criteria: are covered under a medical insurance policy, managed care arrangement, or service agreement issued by Cigna Healthcare; have access to Cigna Healthcare's provider network for covered services under their medical plan; or have medical claims that are administered by Cigna Healthcare.
• During the fourth quarter of 2023, the U.S. Commercial and U.S. Government operating segments combined to form the U.S. Healthcare operating segment. Information presented for three months ended September 30, 2023 has been restated to conform to the new operating segment presentation.

6.     Adjusted margin, pre-tax, is calculated by dividing adjusted income (loss) from operations, pre-tax by adjusted revenues for each segment.

7.     The Cigna Group owns noncontrolling interests in certain operating joint ventures. As such, the adjusted revenues for the Cigna Healthcare segment only include the Company's share of the joint ventures' earnings reported in Fees and Other Revenues using the equity method of accounting under GAAP.

8.     Medical costs payable within the Cigna Healthcare segment are presented net of reinsurance and other recoverables. The gross medical costs payable balance was $5.09 billion as of September 30, 2024, $5.20 billion as of June 30, 2024, and $5.32 billion as of September 30, 2023.

9.     The measure "adjusted effective tax rate" is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, "consolidated effective tax rate". We define adjusted effective tax rate as the consolidated income tax rate applicable to the Company's pre-tax income excluding pre-tax income (loss) attributable to noncontrolling interests, net realized investment results, amortization of acquired intangible assets, and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Management is not able to provide a reconciliation to the consolidated effective tax rate on a forward-looking basis because we are unable to predict, without unreasonable effort, certain components thereof including (i) future net realized investment results and (ii) future special items.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This press release, and oral statements made in connection with this release, may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on The Cigna Group's current expectations and projections about future trends, events and uncertainties. These statements are not historical facts. Forward-looking statements may include, among others, statements concerning our projected adjusted income from operations outlook for 2024 on a per share, and segment basis; projected medical care ratio; future dividends, including projected shareholder dividends for 2024; projected weighted average shares outstanding; future financial or operating performance, including our ability to improve the health and vitality of those we serve; future growth, business strategy and strategic or operational initiatives; economic, regulatory or competitive environments, particularly with respect to the pace and extent of change in these areas and the impact of the developing inflationary and interest rate pressures; capital deployment plans and amounts available for future deployment; our prospects for growth in the coming years; and other statements regarding The Cigna Group's future beliefs, expectations, plans, intentions, liquidity, cash flows, financial condition or performance. You may identify forward-looking statements by the use of words such as "believe," "expect," "project," "plan," "intend," "anticipate," "estimate," "predict," "potential," "may," "should," "will" or other words or expressions of similar meaning, although not all forward-looking statements contain such terms.

Forward-looking statements are subject to risks and uncertainties, both known and unknown, that could cause actual results to differ materially from those expressed or implied in forward-looking statements. Such risks and uncertainties include, but are not limited to: our ability to achieve our strategic and operational initiatives; our ability to adapt to changes in an evolving and rapidly changing industry; our ability to compete effectively, differentiate our products and services from those of our competitors and maintain or increase market share; price competition, inflation and other pressures that could compress our margins or result in premiums that are insufficient to cover the cost of services delivered to our customers; the potential for actual claims to exceed our estimates related to expected medical claims; our ability to develop and maintain satisfactory relationships with physicians, hospitals, other health service providers and with producers and consultants; our ability to maintain relationships with one or more key pharmaceutical manufacturers or if payments made or discounts provided decline; changes in the pharmacy provider marketplace or pharmacy networks; changes in drug pricing or industry pricing benchmarks; our ability to invest in and properly maintain our information technology and other business systems; our ability to prevent or contain effects of potential cyberattack or other privacy or data security incidents; risks related to our use of artificial intelligence and machine learning; political, legal, operational, regulatory, economic and other risks that could affect our multinational operations, including currency exchange rates; risks related to an impairment of goodwill, intangible assets and/or investments (including as a result of the failure to realize the expected benefits of strategic transactions, as well as integration or separation difficulties or underperformance of such transactions relative to expectations); dependence on success of relationships with third parties; risk of significant disruption within our operations or among key suppliers or third parties; potential liability in connection with managing medical practices and operating pharmacies, onsite clinics and other types of medical facilities; the substantial level of government regulation over our business and the potential effects of new laws or regulations or changes in existing laws or regulations; uncertainties surrounding participation in government-sponsored programs such as Medicare; the outcome of litigation, regulatory audits and investigations; compliance with applicable privacy, security and data laws, regulations and standards; potential failure of our prevention, detection and control systems; unfavorable economic and market conditions, the risk of a recession or other economic downturn and resulting impact on employment metrics, stock market or changes in interest rates and risks related to a downgrade in financial strength ratings of our insurance subsidiaries; the impact of our significant indebtedness and the potential for further indebtedness in the future; credit risk related to our reinsurers; as well as more specific risks and uncertainties discussed in our most recent report on Form 10-K and subsequent reports on Forms 10-Q and 8-K available through the Investor Relations section of www.thecignagroup.com. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance or results, and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. The Cigna Group undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by law.

THE CIGNA GROUP								Exhibit 1
COMPARATIVE SUMMARY OF FINANCIAL RESULTS (unaudited)
		Three Months Ended						Nine Months Ended					Three Months Ended
		September 30,						September 30,					June 30,
(Dollars in millions, except per share amounts)		2024			2023			2024			2023		2024
REVENUES
Pharmacy revenues		$ 48,284			$ 34,531			$  135,421			$  100,639			$ 45,101
Premiums		11,436			10,998			34,493			33,062			11,454
Fees and other revenues		3,889			3,198			10,862			9,574			3,647
Net investment income		85			321			696			876			321
Total revenues		63,694			49,048			181,472			144,151			60,523
Net realized investment results from certain equity method investments		(177)			30			(238)			22			(53)
Special item related to impairment of dividend receivable		182			—			182			—			—
Adjusted revenues (1)		$ 63,699			$ 49,078			$  181,416			$  144,173			$ 60,470
Shareholders' net income		$     739			$  1,408			$  2,010			$  4,135			$  1,548
Pre-tax adjusted income (loss) from operations by segment
Evernorth Health Services		$  1,876			$  1,716			$  4,855			$  4,552			$  1,619
Cigna Healthcare		1,174			1,222			3,718			3,509			1,204
Corporate and Other Operations		(431)			(409)			(1,273)			(1,202)			(451)
Adjusted income tax expense		(507)			(518)			(1,404)			(1,410)			(463)
Consolidated after-tax adjusted income from operations		$  2,112			$  2,011			$  5,896			$  5,449			$  1,909
Weighted average shares (in thousands)		281,396			297,131			285,042			297,663			284,052
Common shares outstanding (in thousands)								279,839			293,764			279,520
SHAREHOLDERS' EQUITY at September 30,								$ 42,095			$ 45,691
SHAREHOLDERS' EQUITY PER SHARE at September 30,								$ 150.43			$ 155.54
	Three Months Ended						Nine Months Ended						Three Months Ended
	September 30,						September 30,						June 30,
	2024			2023			2024			2023			2024
(Dollars in millions, except per share amounts)	Pre-tax	After-tax		Pre-tax	After-tax		Pre-tax	After-tax		Pre-tax	After-tax		Pre-tax	After-tax
SHAREHOLDERS' NET INCOME
Shareholders' net income		$     739			$  1,408			$  2,010			$  4,135			$  1,548
Adjustments to reconcile adjusted income from operations
Net realized investment losses (gains) (2)	$     744	740		$       44	41		$  2,567	2,547		$       66	56		$       (5)	(20)
Amortization of acquired intangible assets	436	333		454	363		1,279	972		1,368	1,053		420	317
Special Items
Impairment of dividend receivable	182	138		—	—		182	138		—	—		—	—
Integration and transaction-related costs	77	59		13	9		177	135		20	15		63	47
Loss on sale of businesses	87	62		21	19		106	19		21	19		—	—
Deferred tax expenses, net	—	41		—	—		—	75		—	—		—	17
Charges associated with litigation matters	—	—		201	171		—	—		201	171		—	—
Adjusted income from operations (3)		$  2,112			$  2,011			$  5,896			$  5,449			$  1,909
DILUTED EARNINGS PER SHARE
Shareholders' net income		$    2.63			$    4.74			$    7.05			$  13.89			$    5.45
Adjustments to reconcile to adjusted income from operations
Net realized investment losses (gains) (2)	$    2.64	2.63		$    0.15	0.14		$    9.00	8.93		$    0.22	0.19		$   (0.02)	(0.07)
Amortization of acquired intangible assets	1.55	1.18		1.53	1.22		4.49	3.41		4.60	3.54		1.48	1.11
Special Items
Impairment of dividend receivable	0.65	0.49		—	—		0.64	0.48		—	—		—	—
Integration and transaction-related costs	0.27	0.21		0.04	0.03		0.62	0.48		0.07	0.05		0.22	0.17
Loss on sale of businesses	0.31	0.22		0.07	0.06		0.37	0.07		0.07	0.06		—	—
Deferred tax expenses, net	—	0.15		—	—		—	0.26		—	—		—	0.06
Charges associated with litigation matters	—	—		0.68	0.58		—	—		0.67	0.58		—	—
Adjusted income from operations		$    7.51			$    6.77			$  20.68			$  18.31			$    6.72

(1)  Adjusted revenues is defined as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. These items are excluded because they are not indicative of past or future underlying performance of our businesses.

(2) Includes Net realized investment losses/gains as presented in our Consolidated Statements of Income, as well as the Company's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.

(3) Adjusted income (loss) from operations is defined as shareholders' net income (loss) (or income (loss) before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding the following adjustments: net realized investment results, amortization of acquired intangible assets and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded.

INVESTOR RELATIONS CONTACT:
Ralph Giacobbe
860-787-7968
Ralph.Giacobbe@TheCignaGroup.com 

MEDIA CONTACT:
Justine Sessions
860-810-6523
Justine.Sessions@Evernorth.com 

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SOURCE The Cigna Group

FAQ

What was Cigna's (CI) revenue in Q3 2024?

Cigna's total revenues in Q3 2024 were $63.7 billion, representing a 30% increase from Q3 2023.

What was Cigna's (CI) earnings per share in Q3 2024?

Cigna's adjusted earnings per share were $7.51 in Q3 2024, compared to $6.77 in Q3 2023.

How many customers does Cigna (CI) have as of Q3 2024?

Cigna had 183.5 million total customer relationships as of Q3 2024, including 120.0 million pharmacy customers and 19.0 million medical customers.

What is Cigna's (CI) 2024 earnings outlook?

Cigna reaffirmed its 2024 outlook for adjusted income from operations of at least $28.40 per share.