Cigna launches Medicare Advantage PPO plan in 66 Tennessee area counties

Rhea-AI Summary

Cigna Corporation has announced the launch of its Medicare Advantage (MA) PPO plan in 66 counties across Tennessee, featuring $0 premiums and various benefits aimed at enhancing customer care. Key features include telehealth services, home delivery of prescriptions, and flexible provider options. The plan targets improving access to healthcare during challenging times. Cigna's MA HMO plans in Tennessee have a 4.5-star rating for quality. The Annual Enrollment Period (AEP) for Medicare begins on October 15, allowing individuals to choose their plans for 2021.

Positive

• Launch of a new Medicare Advantage PPO plan in 66 counties in Tennessee.
• $0 premiums with a wide range of attractive benefits for customers.
• 4.5-star rating for existing MA HMO plans in Tennessee indicates strong customer satisfaction.
• Increased accessibility with telehealth options and home delivery for prescriptions.
• Flexible provider options allowing out-of-network care.

Negative

• None.

NASHVILLE, Tenn., Oct. 13, 2020 /PRNewswire/ -- Cigna Corporation, a global health service company, is launching a Medicare Advantage (MA) PPO plan in 60 Tennessee counties – and six adjacent counties – for the first time, featuring $0 premiums and attractive extra benefits.

The Cigna True Choice Medicare PPO features a host of benefits that allow Medicare customers to stay safely in their homes during these times, including telehealth (medical and behavioral health), $0 copay on home delivery of prescription drugs through a preferred mail order pharmacy, in-home fitness resources, virtual physical therapy and home meal delivery following a hospitalization. The PPO plan provides coverage for care using out-of-network providers, giving customers more freedom and flexibility. Higher cost shares may apply.

Other benefits include $0 or $5 copay for in-network visits to a primary care doctor, $0 prescription drug deductible, a dental allowance to be used for preventive and comprehensive non-cosmetic services at any licensed dentist who participates in Medicare, vision and hearing services and acupuncture for lower back pain.

"We're offering our customers more options than ever before, so they can seek affordable, high-quality care in a way that meets their lifestyle – whether that's in-person, over the phone or virtually," said Kim Fleming, Medicare Advantage president, Tennessee. "No matter the setting, our Medicare Advantage plans ensure our valued customers get the proper preventive care, chronic condition management and emotional support they need during these challenging times."

The new PPO is being offered in the following Tennessee counties: Anderson, Bedford, Benton, Bledsoe, Blount, Bradley, Cannon, Carroll, Cheatham, Clay, Cocke, Cumberland, Decatur, DeKalb, Fayette, Fentress, Giles, Grainger, Grundy, Hamblen, Hamilton, Hardeman, Haywood, Hickman, Houston, Humphreys, Jackson, Jefferson, Johnson, Knox, Lauderdale, Lawrence, Lewis, Lincoln, Loudon, Macon, Madison, Marion, Marshall, McNairy, Moore, Morgan, Perry, Pickett, Robertson, Sequatchie, Sevier, Shelby, Smith, Stewart, Sullivan, Tipton, Trousdale, Unicoi, Union, Van Buren, Warren, Washington, Wayne and White.

It also is available in the following border areas: Dade and Catoosa counties in Georgia and Russell, Scott, Washington and Wise counties in Virginia.

Cigna's MA HMO plans in Tennessee continue to reflect outstanding clinical quality and customer satisfaction as evidenced by the company's 4.5 Star rated plan out of five Stars in the state for the 2021 plan year. Every year, the Centers for Medicare & Medicaid Services (CMS) evaluates plans based on a five-Star rating system to measure clinical performance and customer experience. Ratings range from one to five Stars, with five being the highest and one being the lowest. The PPO plan is too new to be measured.

Cigna also continues to offer $0 premium HMO MA plans across many Tennessee counties – as well as Medicare Supplement plans and standalone prescription drug plans across Tennessee to provide customers with choices for every budget and lifestyle.

For individuals in Tennessee seeking health coverage through the Affordable Care Act (ACA) marketplace, frequently referred to as the individual exchange, Cigna's plans – available in the Chattanooga, Jackson, Knoxville, Memphis, Nashville and Tri-Cities areas – will offer $0 virtual care that now includes behavioral health providers* for most plans – as well as a new diabetes care plan** available to all customers that includes additional $0 benefits for diabetes equipment and supplies.

"Cigna has a long history of delivering affordability and serving customers in Tennessee with health plans available to people across Tennessee through area employers, on the individual exchange, and again offering more choices with our Medicare Advantage offerings," said Greg Allen, president, Cigna MidSouth.

Medicare's AEP begins October 15 and continues through December 7. Individuals interested in enrolling in a health plan on the individual exchange may do so during the 2021 Open Enrollment Period (OEP) that begins November 1 and continues through December 15. Health plans purchased during AEP and OEP are effective January 1, 2021.

For more details about Cigna's Medicare plans, please visit www.cigna.com/medicare. For more details about Cigna health plans for individuals and families at www.cigna.com/individuals-families.

*Cigna provides access to virtual care through a national telehealth provider, MDLive located on myCigna, as part of your health plan. Providers are solely responsible for any treatment provided to their patients. Video chat may not be available in all areas or with all providers. This service is separate from your health plan's network and may not be available in all areas or under all plan types. Virtual care does not guarantee that a prescription will be written. Refer to plan documents for complete description of virtual care services and costs, including other telehealth/telemedicine benefits. A primary care provider referral is not required for this service.
**Refer to plan documents for a complete description and list of diabetes equipment and supplies that are covered at $0.

About Cigna
Cigna Corporation is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Cigna delivers choice, predictability, affordability and access to quality care through integrated capabilities and connected, personalized solutions that advance whole person health. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna Life Insurance Company of New York, Connecticut General Life Insurance Company, Evernorth companies or their affiliates, Express Scripts companies or their affiliates, and Life Insurance Company of North America. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in over 30 countries and jurisdictions, and has more than 185 million customer relationships around the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com.

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Arizona, Inc., Cigna HealthCare of St. Louis, Inc., HealthSpring Life & Health Insurance Company, Inc., HealthSpring of Florida, Inc., Bravo Health Mid-Atlantic, Inc., and Bravo Health Pennsylvania, Inc. The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. This information is not a complete description of benefits. Call 1-800-668-3813 (TTY 711) for more information. Every year, Medicare evaluates plans based on a 5-star rating system. Cigna complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cigna cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.  English: ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-668-3813 (TTY 711). Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-668-3813 (TTY 711). Chinese: 注意：如果您使用繁體/中文，您可以免費獲得語言援助服務 請致電1-800-668-3813 (TTY 711). Out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Cigna is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. Enrollment in Cigna depends on contract renewal. © 2020 Cigna

Media Contact
Doug Bennett Jr.
1 (812) 557-5312
Doug.Bennett@cigna.com

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SOURCE Cigna

FAQ

What is Cigna's new Medicare Advantage plan in Tennessee?

Cigna has launched a Medicare Advantage PPO plan in 66 Tennessee counties, offering $0 premiums and a range of benefits.

What benefits does Cigna's Medicare PPO plan provide?

The plan includes telehealth services, no copay for home delivery of prescriptions, and coverage for out-of-network providers.

How did Cigna's Medicare Advantage plans perform in Tennessee?

Cigna's Medicare Advantage HMO plans received a 4.5-star rating, reflecting high clinical quality and customer satisfaction.

When does the Medicare enrollment period start?

The Annual Enrollment Period for Medicare starts on October 15 and runs through December 7.

What are the additional services offered by Cigna's Medicare plans?

Cigna's Medicare plans offer in-home fitness resources, virtual physical therapy, and home meal delivery after hospitalization.