SPECTRUM COMMUNITY SOLUTIONS SIMPLIFIES MOVE-IN DAY FOR RESIDENTS OF MULTIFAMILY PROPERTIES AND BULK SINGLE-FAMILY COMMUNITIES WITH 'SPECTRUM READY'

Rhea-AI Summary

Spectrum Community Solutions has launched Spectrum Ready, a new service for multifamily properties and bulk single-family communities. This innovative offering simplifies the move-in process for residents by providing instant activation of Internet and WiFi services without the need for equipment ordering or installation scheduling.

Key features of Spectrum Ready include:

• Pre-installed Internet and WiFi equipment in each unit
• Instant access to Spectrum Internet, Advanced WiFi, and TV packages
• Ability for property owners to use smart technology for unit management
• Easy activation through QR code scanning
• Access to high-speed Internet, Advanced WiFi with 6E technology, and Spectrum TV plans

The service is now available across Spectrum Community Solutions' 41-state footprint, aiming to enhance resident satisfaction and simplify property management.

Positive

• Instant activation of Internet and WiFi services for new residents
• Simplified move-in process and improved resident satisfaction
• Reduced administrative responsibilities for property managers
• Potential for property owners to implement smart technology solutions
• Availability of high-speed Internet up to 2 Gbps and Advanced WiFi with 6E technology

Negative

• None.

Instantly Activate Spectrum Internet® with Advanced WiFi and TV Services Without the Need to Order Equipment or Schedule Installation

STAMFORD, Conn., Oct. 16, 2024 /PRNewswire/ -- Spectrum Community Solutions, dedicated to connecting multifamily properties, today announced the full market launch of Spectrum Ready. This new service for multifamily properties and bulk single-family communities simplifies moving in for residents by providing instant activation of their Internet and WiFi while providing always-on connectivity, regardless of unit occupancy.

With Spectrum Ready, residents can quickly and seamlessly connect to Spectrum Internet, Spectrum's Advanced WiFi, and selected TV packages via the top-rated Spectrum TV App, using Spectrum's pre-installed Internet and WiFi equipment. The service also eliminates the need for residents to obtain their own modem and router or to schedule an installation appointment. Spectrum Ready is currently available throughout Spectrum Community Solutions' 41-state footprint.

"Spectrum Ready delivers 'day one' internet to residents so they can enjoy uninterrupted connectivity and entertainment from the moment they step into their new homes," said Keith Dardis, Senior Vice President of Spectrum Community Solutions. "This service will enhance resident satisfaction and simplify the administrative responsibilities of property managers."

Once a property owner chooses Spectrum Ready, technicians will professionally install Spectrum's Red Dot Design Award-winning WiFi 6E MDU Router in each unit, paired with an ONU and Power over Ethernet (PoE) injector. This equipment remains in place, even as residents move in and out. Not only does this make it easy for new residents to instantly activate services upon move in, but it also allows property owners to use smart technology connected via their property's network to control unit access, manage the temperature and monitor for water leaks.

When residents move in, they can activate their Spectrum Internet and TV services by scanning a QR code on the router, confirming their services and then establishing a new Spectrum account or signing in to an existing account with the My Spectrum App. Residents can then use the app to personalize their WiFi network, configure their Advanced WiFi features and manage their network connection and equipment. Available products and services also include:

• Spectrum Internet with speeds up to 2 Gigabits per second (Gbps);
• Advanced WiFi with 6E technology for a faster, more reliable experience, and Security Shield, which blocks over 100 million threats a month;
• Spectrum TV plans offering 150+ channels and thousands of On Demand titles with the Spectrum TV App, the highest-rated pay TV streaming app in the U.S.¹;
• Access to 24/7 customer service from specialized, U.S.-based Community Solutions contact centers; and the My Spectrum App, the number one support app amongst all national telecommunications providers.²

More information about Spectrum Ready is available at Spectrum Community Solutions.

¹iOS (App Store) and Android (Google Play) average rating as of Sept. 1, 2024. Apps must have at least 150k reviews through combination of iOS & Android store reviews as of Sept. 1, 2024.
²Based on providers with at least 150,000 reviews in the Apple App Store and Google Play Store as of September 3, 2024.

About Spectrum
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. 

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

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SOURCE Charter Communications, Inc.

FAQ

What is Spectrum Ready and how does it benefit multifamily property residents?

Spectrum Ready is a new service that provides instant activation of Internet and WiFi services for residents of multifamily properties and bulk single-family communities. It benefits residents by eliminating the need to order equipment or schedule installations, allowing for immediate connectivity upon move-in.

How do residents activate Spectrum Ready services in their new homes?

Residents can activate Spectrum Ready services by scanning a QR code on the pre-installed router, confirming their services, and then establishing a new Spectrum account or signing in to an existing account using the My Spectrum App.

What Internet speeds are available through Spectrum Ready (CHTR)?

Spectrum Ready offers Internet speeds up to 2 Gigabits per second (Gbps) for residents of participating properties.

When and where did Spectrum Community Solutions launch Spectrum Ready?

Spectrum Community Solutions announced the full market launch of Spectrum Ready on October 16, 2024. The service is available throughout Spectrum Community Solutions' 41-state footprint.