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Choice Hotels International's WoodSpring Suites Awarded #1 Spot in Guest Satisfaction by J.D. Power

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Choice Hotels International (NYSE:CHH) announced that its WoodSpring Suites brand has been awarded the #1 position in economy extended stay category by J.D. Power's 2025 North America Hotel Guest Satisfaction Index Study. This marks the fourth consecutive year of recognition for WoodSpring Suites, which topped all six evaluation dimensions including guest room, hotel facility, connectivity, staff, value, and check-in/out services.

WoodSpring Suites, with 265 locations across the U.S. as of Q1 2025, is part of Choice Hotels' extended stay portfolio that has surpassed 500 properties. The brand offers new-construction properties featuring spacious suites with in-room kitchens, targeting longer-term guests with affordable weekly and monthly rates.

Choice Hotels International (NYSE:CHH) ha annunciato che il suo marchio WoodSpring Suites è stato riconosciuto come il numero 1 nella categoria economy extended stay secondo lo studio 2025 North America Hotel Guest Satisfaction Index di J.D. Power. Questo rappresenta il quarto anno consecutivo di riconoscimento per WoodSpring Suites, che ha ottenuto il punteggio più alto in tutte e sei le dimensioni valutate: camera degli ospiti, struttura dell'hotel, connettività, personale, rapporto qualità-prezzo e servizi di check-in/check-out.

WoodSpring Suites, con 265 sedi negli Stati Uniti al primo trimestre 2025, fa parte del portafoglio extended stay di Choice Hotels che ha superato le 500 proprietà. Il marchio propone strutture di nuova costruzione con suite spaziose dotate di cucine interne, rivolgendosi a ospiti a lungo termine con tariffe settimanali e mensili accessibili.

Choice Hotels International (NYSE:CHH) anunció que su marca WoodSpring Suites ha sido reconocida como la número 1 en la categoría de estadías prolongadas económicas según el estudio 2025 North America Hotel Guest Satisfaction Index de J.D. Power. Este es el cuarto año consecutivo que WoodSpring Suites recibe este reconocimiento, destacándose en las seis dimensiones evaluadas: habitación, instalaciones del hotel, conectividad, personal, valor y servicios de check-in/check-out.

WoodSpring Suites, con 265 ubicaciones en Estados Unidos al primer trimestre de 2025, forma parte de la cartera de estadías prolongadas de Choice Hotels, que ha superado las 500 propiedades. La marca ofrece propiedades de nueva construcción con suites espaciosas que incluyen cocinas en la habitación, orientadas a huéspedes de estadías largas con tarifas asequibles semanales y mensuales.

Choice Hotels International (NYSE:CHH)는 자사의 WoodSpring Suites 브랜드가 J.D. Power의 2025년 북미 호텔 고객 만족도 지수 조사에서 경제형 장기 숙박 부문 1위를 차지했다고 발표했습니다. WoodSpring Suites는 4년 연속으로 선정되었으며, 객실, 호텔 시설, 연결성, 직원, 가치, 체크인/체크아웃 서비스 등 6개 평가 항목 모두에서 최고 점수를 받았습니다.

2025년 1분기 기준 미국 내 265개 지점을 보유한 WoodSpring Suites는 Choice Hotels의 장기 숙박 포트폴리오의 일부로, 총 500개 이상의 호텔을 운영하고 있습니다. 이 브랜드는 넓은 스위트룸과 객실 내 주방이 있는 신축 호텔을 제공하며, 장기 투숙 고객을 대상으로 합리적인 주간 및 월간 요금을 제공합니다.

Choice Hotels International (NYSE:CHH) a annoncé que sa marque WoodSpring Suites a été classée numéro 1 dans la catégorie des séjours prolongés économiques selon l'étude 2025 North America Hotel Guest Satisfaction Index de J.D. Power. Il s'agit de la quatrième année consécutive que WoodSpring Suites reçoit cette distinction, ayant obtenu les meilleures notes dans les six dimensions évaluées : chambre, installations de l'hôtel, connectivité, personnel, rapport qualité-prix et services d'enregistrement/départ.

WoodSpring Suites, qui compte 265 emplacements aux États-Unis au premier trimestre 2025, fait partie du portefeuille de séjours prolongés de Choice Hotels qui compte plus de 500 établissements. La marque propose des établissements neufs avec des suites spacieuses équipées de cuisines, ciblant les clients de longue durée avec des tarifs hebdomadaires et mensuels abordables.

Choice Hotels International (NYSE:CHH) gab bekannt, dass seine Marke WoodSpring Suites in der Kategorie Economy Extended Stay im North America Hotel Guest Satisfaction Index Study 2025 von J.D. Power den ersten Platz belegt hat. Dies ist das vierte Jahr in Folge, in dem WoodSpring Suites diese Auszeichnung erhält und in allen sechs Bewertungsdimensionen – Gästezimmer, Hotelausstattung, Konnektivität, Personal, Preis-Leistungs-Verhältnis und Check-in/-out-Service – führend ist.

WoodSpring Suites verfügt im ersten Quartal 2025 über 265 Standorte in den USA und ist Teil des Extended-Stay-Portfolios von Choice Hotels, das mehr als 500 Immobilien umfasst. Die Marke bietet Neubauobjekte mit geräumigen Suiten und Küchen im Zimmer an und richtet sich mit erschwinglichen Wochen- und Monatsraten an Langzeitgäste.

Positive
  • Achieved #1 ranking in J.D. Power study across all six evaluation dimensions
  • Maintained top position for four consecutive years in guest satisfaction
  • Extended stay portfolio reached significant milestone of 500+ properties
  • Strong presence with 265 WoodSpring locations across the U.S.
Negative
  • None.

Extended Stay Brand Sets the Standard, Earning Honors for Fourth Consecutive Year  

NORTH BETHESDA, Md., July 16, 2025 /PRNewswire/ -- Choice Hotels International, Inc. (NYSE: CHH), an industry leader in extended stay, is proud to announce that WoodSpring Suites has been named the #1 economy extended stay brand by the J.D. Power 2025 North America Hotel Guest Satisfaction Index Study. The brand achieved the top ranking across all six evaluated study dimensions which include guest room, hotel facility, hotel connectivity, hotel staff, value for prices paid, and check-in and check-out services.  

WoodSpring Suites earned recognition in the distinguished study for a fourth consecutive year, having been ranked the #1 economy extended stay brand in 2024 and 2023 – since the category's introduction – and the #1 overall economy hotel brand in 2022. An all new-construction brand, WoodSpring offers longer-term guests a welcoming environment and spacious, smartly designed suites with in-room kitchens at affordable weekly and monthly rates. The brand recently launched its new marketing campaign, "The WoodSpring Way," which highlights the exceptional hospitality staff deliver to its guests.

"Choice Hotels continues to lead the way in the fast-growing extended stay segment, and we're honored to receive this prestigious recognition for a fourth consecutive year, which reinforces our role as a category leader anchored by our flagship brand, WoodSpring Suites," said Matt McElhare, Choice Hotels' vice president and lead for extended stay brands. "This achievement reflects the unwavering dedication of our development and franchisee operators, whose commitment to quality and service makes it possible for us to consistently not only meet, but exceed, our guests' expectations."

With 265 locations open across the U.S. as of the end of Q1 2025, WoodSpring is one of Choice Hotels' four extended stay brands, which also include Everhome Suites, MainStay Suites, and Suburban Studios. A longtime leader in the highly competitive category, Choice Hotels surpassed 500 extended stay hotel properties as of Q1 2025.

The J.D. Power North America Hotel Guest Satisfaction Index Study, now in its 29th year, measures overall customer satisfaction based on performance in six factors: communications and connectivity; food and beverage; guest room; hotel facility; staff service; and value for price. The 2025 study benchmarks the performance of 102 brands across nine market segments and is based on responses from 39,219 hotel guests for stays between May 2024 and May 2025. 

About WoodSpring Suites®: It's Simple. Done Better.
WoodSpring Suites is a new-construction economy extended stay brand that offers longer-term guests a welcoming environment and a straightforward stay at an affordable price. With more than 260 locations open across the United States, WoodSpring Suites hotels feature spacious all-suite rooms with fully equipped kitchens, plus on-site laundry facilities, free Wi-Fi, and flexible payment options. Woodspring was ranked the #1 in economy extended stay brand in the J.D. Power North America Hotel Guest Satisfaction Index Study in 2023, 2024, and 2025. For more information, visit www.choicehotels.com/woodspring.   

About Choice Hotels®
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world, with over 7,500 hotels, representing nearly 650,000 rooms, in 46 countries and territories. A wide-ranging portfolio of 22 brands that includes full-service upper upscale, midscale, extended stay, and economy properties enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.  

Forward-Looking Statements
This communication includes "forward-looking statements" about future events, including anticipated development and hotel openings. Such statements are subject to numerous risks and uncertainties, including construction delays, availability and cost of financing and the other "Risk Factors" described in our Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q, any of which could cause actual results to be materially different from our expectations.

Addendum
This is not an offering. No offer or sale of a franchise will be made except by a Franchise Disclosure Document first filed and registered with applicable state authorities. A copy of the Franchise Disclosure Document can be obtained through contacting Choice Hotels International at 915 Meeting Street, Suite 600, North Bethesda, Maryland 20852 or by email at: development@choicehotels.com.

© 2025 Choice Hotels International, Inc. All Rights Reserved

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SOURCE Choice Hotels International, Inc.

FAQ

What recognition did Choice Hotels' WoodSpring Suites receive in the 2025 J.D. Power study?

WoodSpring Suites was named the #1 economy extended stay brand in J.D. Power's 2025 North America Hotel Guest Satisfaction Index Study, leading across all six evaluation dimensions.

How many WoodSpring Suites locations does Choice Hotels (CHH) currently operate?

As of Q1 2025, WoodSpring Suites operates 265 locations across the United States.

What amenities does WoodSpring Suites offer to extended stay guests?

WoodSpring Suites offers spacious suites with fully equipped kitchens, on-site laundry facilities, free Wi-Fi, and flexible payment options at affordable weekly and monthly rates.

How many total extended stay properties does Choice Hotels (CHH) operate?

Choice Hotels surpassed 500 extended stay hotel properties as of Q1 2025, across its four brands: WoodSpring Suites, Everhome Suites, MainStay Suites, and Suburban Studios.

How long has WoodSpring Suites maintained its top position in J.D. Power rankings?

WoodSpring Suites has maintained its top position for four consecutive years, ranking #1 in economy extended stay in 2023-2025 and #1 overall economy hotel brand in 2022.
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