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Chegg Global Student Survey 2025: 80% of Undergraduates Worldwide Have Used GenAI to Support their Studies – But Accuracy a Top Concern

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Chegg's Global Student Survey 2025 reveals significant insights about GenAI usage in higher education. The survey, covering 11,706 undergraduate students across 15 countries, shows that 80% of students worldwide have used GenAI for their studies, with 29% turning to it first when facing academic challenges.

Despite widespread adoption, 53% of users express concerns about accuracy of information from general GenAI tools, up from 47% in 2023. This has led to 50% of students calling for education-specific GenAI tools. The survey indicates positive learning outcomes, with 56% using GenAI primarily for concept understanding, and 50% reporting improved comprehension of complex topics.

The study also highlights broader educational trends, with 70% of students preferring online learning options if it means lower tuition costs. Mental health remains a significant concern, with only 58% rating their wellbeing as 'excellent' or 'good', and 43% experiencing academic burnout.

Il Global Student Survey 2025 di Chegg rivela importanti informazioni sull'uso della GenAI nell'istruzione superiore. Il sondaggio, condotto su 11.706 studenti universitari in 15 paesi, mostra che l'80% degli studenti di tutto il mondo ha utilizzato la GenAI per i propri studi, con il 29% che si rivolge ad essa per primo quando affronta sfide accademiche.

Nonostante la diffuse adozione, il 53% degli utenti esprime preoccupazioni riguardo all'accuratezza delle informazioni fornite dagli strumenti GenAI generali, un incremento rispetto al 47% nel 2023. Ciò ha portato il 50% degli studenti a chiedere strumenti GenAI specifici per l'istruzione. Il sondaggio indica risultati di apprendimento positivi, con il 56% che utilizza la GenAI principalmente per la comprensione dei concetti e il 50% che riporta un miglioramento nella comprensione di argomenti complessi.

Lo studio mette in evidenza anche tendenze educative più ampie, con il 70% degli studenti che preferisce opzioni di apprendimento online se ciò comporta costi di iscrizione più bassi. La salute mentale rimane una preoccupazione significativa, con solo il 58% che valuta il proprio benessere come 'eccellente' o 'buono', e il 43% che sperimenta un burnout accademico.

La Encuesta Global de Estudiantes 2025 de Chegg revela información significativa sobre el uso de GenAI en la educación superior. La encuesta, que abarcó a 11.706 estudiantes de grado en 15 países, muestra que el 80% de los estudiantes en todo el mundo ha utilizado GenAI para sus estudios, con un 29% que se dirige a ella primero al enfrentar desafíos académicos.

A pesar de la amplia adopción, el 53% de los usuarios expresa preocupaciones sobre la exactitud de la información proporcionada por herramientas generales de GenAI, un aumento con respecto al 47% en 2023. Esto ha llevado al 50% de los estudiantes a solicitar herramientas de GenAI específicas para la educación. La encuesta indica resultados positivos de aprendizaje, con el 56% utilizando GenAI principalmente para comprender conceptos, y el 50% informando una mejora en su comprensión de temas complejos.

El estudio también destaca tendencias educativas más amplias, con el 70% de los estudiantes prefiriendo las opciones de aprendizaje en línea si esto significa costos de matrícula más bajos. La salud mental sigue siendo una preocupación importante, con solo el 58% calificando su bienestar como 'excelente' o 'bueno', y el 43% experimentando agotamiento académico.

Chegg의 2025년 글로벌 학생 설문조사가 고등 교육에서 GenAI 사용에 대한 중요한 통찰력을 보여줍니다. 15개국 11,706명의 학부생을 대상으로 한 이번 설문조사는 전 세계 학생들의 80%가 학업을 위해 GenAI를 사용했다고 나타내며, 29%는 학업적 어려움에 직면했을 때 먼저 GenAI에 의지한다고 응답했습니다.

광범위한 채택에도 불구하고, 사용자의 53%가 일반 GenAI 도구의 정보 정확성에 대한 우려를 나타냅니다, 이는 2023년의 47%에서 증가한 수치입니다. 이로 인해 50%의 학생들이 교육에 특화된 GenAI 도구의 필요성을 주장하고 있습니다. 설문 결과에 따르면 긍정적인 학습 결과가 나타났으며, 56%는 주로 개념 이해를 위해 GenAI를 사용하고, 50%는 복잡한 주제에 대한 이해가 향상되었다고 보고하고 있습니다.

이 연구는 또한 더 넓은 교육 트렌드를 강조하며, 70%의 학생들이 낮은 수업료로 이어진다면 온라인 학습 옵션을 선호합니다. 정신 건강은 여전히 중요한 문제로 남아 있으며, 단지 58%만이 자신의 웰빙을 '우수' 또는 '좋음'으로 평가하고, 43%는 학업적 소진을 경험하고 있습니다.

Le Sondage Mondial des Étudiants 2025 de Chegg révèle des informations significatives sur l'utilisation de l'IA générative (GenAI) dans l'enseignement supérieur. L'enquête, qui a porté sur 11 706 étudiants de premier cycle dans 15 pays, montre que 80% des étudiants dans le monde ont utilisé GenAI pour leurs études, 29% ayant recours à celle-ci en premier lors de défis académiques.

Malgré une adoption généralisée, 53% des utilisateurs expriment des inquiétudes concernant l'exactitude des informations fournies par les outils GenAI généraux, en hausse par rapport à 47% en 2023. Cela a conduit 50% des étudiants à appeler à des outils GenAI spécifiques à l'éducation. L'enquête indique des résultats d'apprentissage positifs, avec 56% utilisant GenAI principalement pour la compréhension des concepts, et 50% signalant une amélioration de la compréhension de sujets complexes.

L'étude met également en évidence des tendances éducatives plus larges, avec 70% des étudiants préférant les options d'apprentissage en ligne si cela signifie des frais de scolarité plus bas. La santé mentale reste une préoccupation majeure, avec seulement 58% évaluant leur bien-être comme 'excellent' ou 'bon', et 43% éprouvant un épuisement académique.

Die globale Umfrage von Chegg unter Studenten 2025 offenbart wichtige Einblicke zur Nutzung von GenAI in der Hochschulbildung. Die Umfrage, die 11.706 Bachelor-Studierende in 15 Ländern umfasst, zeigt, dass 80% der Studierenden weltweit GenAI für ihr Studium verwendet haben, wobei 29% zunächst darauf zurückgreifen, wenn sie mit akademischen Herausforderungen konfrontiert sind.

Trotz der weit verbreiteten Nutzung äußern 53% der Nutzer Bedenken hinsichtlich der Genauigkeit von Informationen aus allgemeinen GenAI-Tools, ein Anstieg von 47% im Jahr 2023. Dies führte dazu, dass 50% der Studierenden spezifische GenAI-Tools für die Bildung fordern. Die Umfrage zeigt positive Lernergebnisse, wobei 56% GenAI hauptsächlich zur Konzeptverständnis nutzen und 50% angeben, ein besseres Verständnis komplexer Themen erlangt zu haben.

Die Studie hebt auch breitere Bildungstrends hervor, wobei 70% der Studierenden Online-Lernoptionen bevorzugen, wenn dies mit niedrigeren Studiengebühren verbunden ist. Die psychische Gesundheit bleibt ein erhebliches Anliegen, da nur 58% ihr Wohlbefinden als 'ausgezeichnet' oder 'gut' bewerten und 43% akademische Erschöpfung erfahren.

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Chegg today launches the Global Student Survey 2025 – the most comprehensive up-to-date survey of the lives, hopes, and concerns of undergraduate students across 15 countries in the age of AI

  • 29% turn to GenAI tools first when stuck on a concept or assignment – more than free online resources (24%), friends/peers (15%), or course materials (14%).
  • Of 80% of students worldwide who have used GenAI to support their university studies, 53% were concerned about “receiving incorrect or inaccurate information” when using GenAI tools that are not built specifically for education.
  • 50% of students would like GenAI tools specifically designed for education purposes.

SANTA CLARA, Calif.--(BUSINESS WIRE)-- Chegg’s (NYSE: CHGG) 2025 Global Student Survey found that although four in five (80%) students worldwide have used GenAI to support their university studies, trust remains an issue. Among those who have used the technology to support their studies, 53% express concern about receiving incorrect or inaccurate information – making it the top concern globally, up from 47% in 2023. Accuracy is also a key barrier for 38% of students who have not used GenAI to support their studies. These two findings could point to an explanation behind why 50% of students globally are calling for the creation of GenAI tools specifically designed for education purposes. Other improvements students requested included the involvement of human expertise in generating answers (49%) and data privacy safeguards (38%).

Global Student Survey 2025 (Graphic: Business Wire)

Global Student Survey 2025 (Graphic: Business Wire)

The Global Student Survey 2025 findings are based on in-depth opinion polling conducted by Yonder Consulting of 11,706 undergraduate students aged 18-21 years across 15 countries. The Global Student Survey was launched in 2021. The first survey was published in February 2021, with subsequent editions published in April 2022 and November 2023.

“This year’s Global Student Survey demonstrates that while generative AI is transforming learning experiences, students remain cautious about the accuracy and reliability of the information they receive. In today’s learning environment, AI alone cannot provide the deep, personalized support students need to truly learn and excel,” said Nathan Schultz, President and CEO of Chegg, Inc. “At Chegg, we work to understand the modern student so we can give them a product and experience that leads to greater learning confidence. We are proud of how we have integrated AI into our decades of learning science and human supported applications. We stand behind our solutions with our Satisfaction Guarantee.”

GenAI appears to be increasingly benefitting learning. According to the survey, among students who have used GenAI to support their studies, 56% primarily use it to understand concepts or subjects, driven by motivations such as faster learning (55%, up from 53% in 2023) and personalized learning (35%). Half (50%) reported improved understanding of complex concepts, a notable increase from 44% in 2023. Additionally, 49% said their ability to complete assignments has improved (up from 44% in 2023), while 41% felt better equipped to organize their workload (up from 40% in 2023). Reflecting this impact, 69% of all students agreed that their college or university should provide GenAI tools to support their studies.

The survey also shows that financial health is becoming a greater concern among students. Most surveyed students (70%) agreed that they would rather their university offered the choice of more online learning if it meant paying lower tuition fees (up from 66% in 2023). Similarly, 69% would prefer their university degree take a shorter time to complete if it were cheaper (up from 67% in 2023).

Finally, the survey revealed alarming numbers of students worldwide are experiencing mental health difficulties. Just 58% rated their mental wellbeing in the current term as ‘excellent’ or ‘good,’ reflecting ongoing concerns about emotional health. More than half (55%) experienced not getting enough sleep, while 44% said they had experienced daily feelings of anxiety, and more than two in five of students (43%) experienced academic burnout.

About Chegg:

Chegg provides individualized learning support to students as they pursue their educational journeys. Available on demand 24/7 and powered by over a decade of learning insights, the Chegg platform offers students AI-powered academic support thoughtfully designed for education coupled with access to a vast network of subject matter experts who ensure quality. No matter the goal, level, or style, Chegg helps millions of students around the world learn with confidence by helping them build essential academic, life, and job skills to achieve success. Chegg is a publicly held company and trades on the NYSE under the symbol CHGG. For more information, visit www.chegg.com.

About the research:

Chegg commissioned polling company Yonder Consulting to conduct the survey. Yonder Consulting interviewed 11,706 undergraduate students aged 18-21 in 15 countries between the 1st and 23rd October 2024. The countries included in the research are Australia, Brazil, Canada, India, Indonesia, Kenya, Malaysia, Mexico, Saudi Arabia, South Africa, South Korea, Spain, Turkey, the UK, and the US. Sample sizes ranged from 500 to 1,002 in each country. Global results represent the combined findings of the 15 countries studied. Yonder Consulting is a member of the British Polling Council and abides by its rules. For more details go to www.yonderconsulting.com.

Media Contact:

Mansi Bandarupalli, press@chegg.com

Source: Chegg

FAQ

What percentage of students are using GenAI for their studies according to Chegg's 2025 survey?

According to Chegg's 2025 Global Student Survey, 80% of undergraduate students worldwide have used GenAI to support their university studies.

How many students are concerned about GenAI accuracy in Chegg's 2025 survey?

53% of students who use GenAI express concerns about receiving incorrect or inaccurate information, an increase from 47% in 2023.

What improvements in learning outcomes were reported from GenAI use in the 2025 Chegg survey?

50% reported improved understanding of complex concepts (up from 44% in 2023), 49% saw improved assignment completion, and 41% felt better equipped to organize their workload.

How many students want education-specific GenAI tools according to Chegg's 2025 survey?

50% of students globally are calling for the creation of GenAI tools specifically designed for education purposes.

What percentage of students prefer online learning for lower tuition in Chegg's 2025 survey?

70% of students agreed they would prefer their university offered more online learning options if it meant paying lower tuition fees, up from 66% in 2023.

What are the mental health findings from Chegg's 2025 Global Student Survey?

Only 58% rated their mental wellbeing as 'excellent' or 'good', with 55% experiencing sleep issues, 44% reporting daily anxiety, and 43% experiencing academic burnout.

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