CERNER AND SOCIAL SECURITY ADMINISTRATION TO IMPROVE DISABILITY INSURANCE CLAIMS PROCESS FOR PATIENTS

Rhea-AI Summary

Cerner Corporation (NASDAQ: CERN) has entered into a partnership with the U.S. Social Security Administration (SSA) to enhance the patient disability benefits claims process. This collaboration focuses on the secure retrieval of electronic health records (EHRs), drastically reducing the transfer time from weeks to mere seconds. Annually, SSA requests over 15 million medical records for disability claims, with current methods being slow and inefficient. This initiative aims to improve access to benefits, reduce administrative burdens, and eventually enhance patient satisfaction.

Positive

• New agreement with the SSA aims to streamline patient disability claims.
• Significantly reduces record transfer times from weeks to seconds.
• Potentially improves patient access to Medicare and Medicaid benefits.
• Expected to enhance patient satisfaction and reduce administrative costs.

Negative

• None.

KANSAS CITY, Mo., Feb. 17, 2022 /PRNewswire/ -- Cerner Corporation (NASDAQ: CERN), a global healthcare technology company, announced a new agreement with the U.S. Social Security Administration (SSA), to help simplify patient disability benefits claims through secure, clinical electronic health record (EHR) retrieval from health systems. 

The new agreement between Cerner and the SSA aims to speed the transfer of relevant, patient-directed medical records from the health system to the SSA, potentially cutting transfer times from weeks or months to seconds or minutes.                         

Each year, the SSA requests more than 15 million medical records from healthcare providers to help make decisions on more than 4 million disability claims. Currently, most of the medical records SSA receives are in the form of faxed or mailed scanned images, a cumbersome process and the most frequent source of delay in the disability determination process.

"Cerner is proud to help the federal government better support those in need by getting them the benefits they are entitled to more quickly and efficiently," said Sam Lambson, vice president of interoperability, Cerner. "SSA's work with Cerner will help streamline the process and is an important example of how systems that connect to each other can help improve our health and quality of life."

Some people with disabilities have lower levels of self-reported health and quality of life than those who do not have a disability. Faster disability decisions can help alleviate socioeconomic challenges for families through quicker access to monthly cash benefits. It can also mean fewer consultative medical examinations plus earlier access to medical insurance coverage and other social service benefits.

Cerner and SSA's collaboration to automate data aims to ease administrative burdens, reduce costs and labor and eliminate the mailing of paper records. It also creates other potential benefits for healthcare providers:

• Reduce uncompensated care since faster disability determinations may result in patients having quicker access to Medicare and Medicaid benefits
• Automate payments from SSA
• Improve patient satisfaction

Cerner will pilot the solution with three of its clients in the months ahead and plans to expand the offering to additional clients who elect to participate.

Cerner is committed to working in the federal space as a health technology provider. Cerner is currently supporting the Department of Veterans Affairs, the Department of Defense and the U.S. Coast Guard to modernize their EHR systems.

About Cerner
Cerner's health technologies connect people and information systems at thousands of contracted provider facilities worldwide dedicated to creating smarter and better care for individuals and communities. Recognized globally for innovation, Cerner assists clinicians in making care decisions and assists organizations in managing the health of their populations. The company also offers a connected clinical and financial ecosystem to help manage day-to-day revenue functions, as well as a wide range of services to support clinical, financial and operational needs, focused on people. For more information, visit Cerner.com, Cerner Perspectives, connect on Facebook, Instagram, LinkedIn, Twitter or join the discussion on Cerner's podcast Perspectives on Health & Tech. Nasdaq: CERN. Healthcare is too important to stay the same.

 

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SOURCE Cerner Corp.

FAQ

What is the new agreement between Cerner and the SSA about?

The agreement focuses on improving the patient disability benefits claims process by enabling secure electronic health record retrieval.

How will the new partnership affect disability claims?

It aims to cut record transfer times from weeks or months to seconds or minutes, thereby speeding up the claims process.

What benefits does Cerner expect from the SSA collaboration?

Cerner expects to streamline administrative processes, reduce costs, and enhance patient satisfaction.

What is the significance of this partnership for patients?

It is expected to provide quicker access to disability benefits, reducing the time patients wait for essential support.

When was the agreement between Cerner and the SSA announced?

The agreement was announced on February 17, 2022.