Consensus Cloud Solutions, Inc. Reports Second Quarter 2023 Results Reaffirms 2023 Guidance

Rhea-AI Summary

Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) reported Q2 2023 financial results, highlighting a 1.8% increase in GAAP quarterly revenues to $92.8 million. The company's Go-to-Market alignment aims to shorten sales cycles and boost customer acquisition. Despite a decrease in net income and adjusted EBITDA, the company ended the quarter with a record $112 million in cash and cash equivalents. The company also reaffirmed its 2023 guidance at the low end of revenue and adjusted EBITDA.

Positive

• Consensus Cloud Solutions, Inc. reported a 1.8% increase in GAAP quarterly revenues, signaling growth in its Corporate and SoHo businesses.
• The company's Go-to-Market alignment strategy aims to shorten sales cycles and has gained significant traction with customer-facing teams, potentially boosting customer acquisition.
• Despite a decrease in net income and adjusted EBITDA, the company ended the quarter with a record $112 million in cash and cash equivalents, indicating strong liquidity.
• Consensus reaffirmed its 2023 guidance at the low end of revenue and adjusted EBITDA, demonstrating confidence in its future performance.

Negative

• The decrease in net income and adjusted EBITDA for Q2 2023 compared to Q2 2022 may raise concerns about the company's profitability and operational efficiency.
• While the company's Go-to-Market alignment strategy shows promise, the potential impact on shortening sales cycles and boosting customer acquisition remains to be seen.
• -

LOS ANGELES--(BUSINESS WIRE)-- Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) today reported financial results for the second quarter of 2023.

“Our Go-to-Market alignment initiated in Q1 has been designed to mirror the buying practices of prospective customers. This approach, which has gained significant traction with our customer facing teams, has the potential of shortening the elongated sales cycle which is a head wind to signing deals. This quarter has delivered our first contracted Clarity client, a major provider of prior authorization services to the healthcare industry. I am also pleased that the Veterans Administration completed the implementation of ECFax at 10 sites across 40 of its facilities. Our SOHO price increase initiative was completed in Q2 with results in line with our expectations. This quarter we ended with cash on hand of $112 million, which is a record balance,” said Scott Turicchi, CEO of Consensus.

SECOND QUARTER UNAUDITED 2023 HIGHLIGHTS

Q2 2023 GAAP quarterly revenues increased by $1.7 million or 1.8% to $92.8 million compared with $91.1 million for Q2 2022. Our growth was primarily due to an increase of $1.5 million or 3.1% in our Corporate business and an increase of $0.2 million or 0.5% in our SoHo business.

GAAP net income ⁽¹⁾ decreased to $21.1 million in Q2 2023 compared to $21.9 million for Q2 2022. The decrease is primarily due to increased employee related expenses of $2.7 million; partially offset by higher revenues.

GAAP net income per diluted share ⁽¹⁾ decreased to $1.07 in Q2 2023 compared to $1.10 for Q2 2022. The decrease is related to the items discussed above; partially offset by a reduction in shares outstanding in connection with our share repurchase program.

Adjusted EBITDA ⁽³⁾⁽⁴⁾ for Q2 2023 of $47.7 million is unfavorable compared to Q2 2022 of $50.0 million. The decrease is related to the items discussed above. Adjusted non-GAAP earnings per diluted share ^(1)(2)(3) for the quarter decreased to $1.36 or 5.6% compared to $1.44 for Q2 2022. The decrease is related to the items discussed above.

Consensus ended the quarter with $112.0 million in cash and cash equivalents after cash outlays related to interest expense payments of $25.3 million (occurring in Q2 and Q4), $10.1 million in capital expenditures and $2.0 million in repurchases of common stock.

Key financial results from operations for Q2 2023 versus Q2 2022 are set forth in the following table. Reconciliations of Adjusted non-GAAP net income, Adjusted non-GAAP earnings per diluted share and Adjusted EBITDA to their nearest comparable GAAP financial measures accompany this press release.

(Unaudited, in thousands except per share amounts and percentages)							Favorable / (Unfavorable)
	Q2 2023			Q2 2022			Change
GAAP revenues	$	92,792		$	91,115		1.8	%
GAAP net income (1)	$	21,058		$	21,921		(3.9	)%
GAAP net income per diluted share (1)	$	1.07		$	1.10		(2.7	)%
Adjusted non-GAAP net income (1)(2)	$	26,732		$	28,792		(7.2	)%
Adjusted non-GAAP earnings per diluted share (1)(2)(3)	$	1.36		$	1.44		(5.6	)%
Adjusted EBITDA (3)(4)	$	47,670		$	50,031		(4.7	)%
Adjusted EBITDA margin (3)		51.4	%		54.9	%	(3.5	) pts

Notes:

(1)	The estimated GAAP effective tax rates were approximately 22.7% for Q2 2023 and 26.4% for Q2 2022. The estimated non-GAAP effective tax rates were approximately 18.5% for Q2 2023 and 21.2% for Q2 2022.
(2)	Adjusted non-GAAP net income and Adjusted non-GAAP earnings per diluted share excludes certain non-GAAP items, as defined in the accompanying reconciliation of GAAP to Adjusted non-GAAP Financial Measures, for the three months ended June 30, 2023 and 2022. Such exclusions totaled $0.29 and $0.34 per diluted share, respectively. Adjusted non-GAAP net income and Adjusted non-GAAP earnings per diluted share are not meant as a substitute for GAAP, but are presented solely for informational purposes.
(3)	Adjusted EBITDA is defined as earnings before interest expense; interest income; other (income) expense, net; income tax expense; depreciation and amortization; and other items used to reconcile GAAP income per diluted share to Adjusted non-GAAP earnings per diluted share, as presented in the Reconciliation of GAAP to Adjusted non-GAAP Financial Measures. Adjusted EBITDA margin is defined as Adjusted EBITDA divided by GAAP revenues. Adjusted EBITDA amounts and Adjusted EBITDA margin are not meant as a substitute for GAAP, but is presented solely for informational purposes.
(4)	See Net Income to Adjusted EBITDA Reconciliation for the components of Consensus adjusted EBITDA.

REAFFIRMS 2023 GUIDANCE ⁽ⁱ⁾

We are reaffirming our full year 2023 guidance at the low end of Revenue and Adjusted EBITDA and above the midpoint for Adjusted non-GAAP earnings per diluted share.

The following table presents ranges for the Company’s 2023 full year guidance (in millions, except per share amounts):

	Low		Midpoint			High
Revenue	$	370	$	380		$	390
Adjusted EBITDA	$	192	$	199		$	206
Adjusted non-GAAP earnings per diluted share (ii)(iii)	$	4.93	$	5.08		$	5.20

Notes:

(i)	Full year guidance is provided on a non-GAAP basis only because certain information necessary to calculate the most comparable GAAP measures is unavailable due to the uncertainty and inherent difficulty of predicting the occurrence and the future financial statement impact of certain items. Therefore, as a result of the uncertainty and variability of the nature and amount of future adjustments, which could be significant, we are unable to provide a reconciliation of these measures without unreasonable effort.
(ii)	Guidance for Adjusted non-GAAP earnings per diluted share excludes share-based compensation, amortization of acquired intangibles and the impact of unanticipated items, in each case net of tax. The non-GAAP effective tax rate for 2023 is expected to be between 19.7% and 21.7%.
(iii)	Guidance for Adjusted non-GAAP earnings per diluted share range reflects an increase in depreciation and amortization year-over-year resulting from increased capitalized software placed into service between $5 million and $7 million over the prior period.

About Consensus Cloud Solutions

Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is one of the world’s largest digital fax providers and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced data transformation solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as technology for state and the federal government. Our solutions consist of: cloud faxing; digital signature; intelligent data extraction using natural language processing and artificial intelligence; robotic process automation; interoperability; workflow enhancement, and a powerful connectivity and integration engine for healthcare providers. Our solutions can be combined with managed services for optimal outcomes. For more information about Consensus, visit consensus.com and follow @ConsensusCS on X, formerly Twitter, to learn more.

“Safe Harbor” Statement Under the Private Securities Litigation Reform Act of 1995: Certain statements in this press release are “forward-looking statements” within the meaning of The Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on management’s current expectations or beliefs and are subject to numerous assumptions, risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. These factors and uncertainties include, among other items: the Company’s ability to grow fax revenues, profitability and cash flows; the Company’s ability to identify, close and successfully transition acquisitions; subscriber growth and retention; variability of the Company’s revenue based on changing conditions in particular industries and the economy generally; protection of the Company’s proprietary technology or infringement by the Company of intellectual property of others; the risk of adverse changes in the U.S. or international regulatory environments, including but not limited to the imposition or increase of taxes or regulatory-related fees; general economic and political conditions, including political tensions and war (such as the ongoing conflict in Ukraine); and the numerous other factors set forth in Consensus’ filings with the Securities and Exchange Commission (“SEC”). For a more detailed description of the risk factors and uncertainties affecting Consensus, refer to the 2022 Annual Report on Form 10-K filed by Consensus on March 31, 2023, and the other reports filed by Consensus from time-to-time with the SEC, each of which is available at www.sec.gov. The forward-looking statements provided in this press release are subject to change. Although management’s expectations may change after the date of this press release, the Company undertakes no obligation to revise or update these statements.

About non-GAAP Financial Measures

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use the following Adjusted non-GAAP financial measures: Adjusted non-GAAP net income, Adjusted non-GAAP earnings per diluted share, Adjusted EBITDA, Adjusted EBITDA margin and free cash flow. The presentation of this financial information is not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We use these Adjusted non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Our management believes that these Adjusted non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results. We believe that both management and investors benefit from referring to these Adjusted non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. These Adjusted non-GAAP financial measures also facilitate management’s internal comparisons to our historical performance and liquidity. We believe these Adjusted non-GAAP financial measures are useful to investors both because (1) they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making and (2) they are used by our institutional investors and the analyst community to help them analyze the health of our business.

For more information on these Adjusted non-GAAP financial measures, please see the appropriate GAAP to Adjusted non-GAAP reconciliation tables included within the attached Exhibit to this Release.

CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED, IN THOUSANDS EXCEPT SHARE AND PER SHARE DATA)
	June 30, 2023				December 31, 2022
ASSETS
Cash and cash equivalents	$	111,977			$	94,164
Accounts receivable, net of allowances of $5,359 and $4,681, respectively		30,814				28,029
Prepaid expenses and other current assets		13,043				14,335
Total current assets		155,834				136,528
Property and equipment, net		68,210				54,958
Operating lease right-of-use assets		7,252				7,875
Intangibles, net		47,091				49,156
Goodwill		347,855				346,585
Deferred income taxes		34,804				35,981
Other assets		6,037				2,816
TOTAL ASSETS	$	667,083			$	633,899
LIABILITIES AND STOCKHOLDERS’ DEFICIT
Accounts payable and accrued expenses	$	35,532			$	41,246
Income taxes payable, current		3,175				2,548
Deferred revenue, current		23,334				24,579
Operating lease liabilities, current		2,893				2,793
Due to Former Parent		36				156
Total current liabilities		64,970				71,322
Long-term debt		794,830				793,865
Deferred revenue, noncurrent		2,301				2,319
Operating lease liabilities, noncurrent		13,026				13,877
Liability for uncertain tax positions		8,153				6,725
Deferred income taxes		951				728
Other long-term liabilities		298				324
TOTAL LIABILITIES		884,529				889,160
Commitments and contingencies
Common stock, $0.01 par value. Authorized 120,000,000; total issued is 20,176,291 and 20,105,545 shares and total outstanding is 19,648,623 and 19,916,431 shares at June 30, 2023 and December 31, 2022, respectively		202				201
Treasury stock, at cost (527,668 and 189,114 shares at June 30, 2023 and December 31, 2022, respectively)		(18,937	)			(7,596	)
Additional paid-in capital		32,182				21,650
Accumulated deficit		(213,892	)			(250,408	)
Accumulated other comprehensive loss		(17,001	)			(19,108	)
TOTAL STOCKHOLDERS’ DEFICIT		(217,446	)			(255,261	)
TOTAL LIABILITIES AND STOCKHOLDERS’ DEFICIT	$	667,083			$	633,899

CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED, IN THOUSANDS EXCEPT SHARE AND PER SHARE DATA)
	Three Months Ended June 30,								Six Months Ended June 30,
		2023				2022				2023				2022
Revenues	$	92,792			$	91,115			$	184,246			$	180,413
Cost of revenues (1)		17,246				15,587				34,754				30,692
Gross profit		75,546				75,528				149,492				149,721
Operating expenses:
Sales and marketing (1)		17,507				16,394				34,400				32,224
Research, development and engineering (1)		1,765				2,741				3,669				5,077
General and administrative (1)		17,432				15,816				38,584				33,185
Total operating expenses		36,704				34,951				76,653				70,486
Income from operations		38,842				40,577				72,839				79,235
Interest expense		(12,817	)			(12,359	)			(25,383	)			(25,632	)
Interest income		661				—				665				—
Other (expense) income, net		568				1,577				(280	)			1,750
Income before income taxes		27,254				29,795				47,841				55,353
Income tax expense		6,196				7,874				11,325				14,912
Net income	$	21,058			$	21,921			$	36,516			$	40,441
Net income per common share:
Basic	$	1.07			$	1.10			$	1.85			$	2.02
Diluted	$	1.07			$	1.10			$	1.85			$	2.02
Weighted average shares outstanding:
Basic		19,654,922				19,928,316				19,750,570				19,924,864
Diluted		19,662,201				19,968,340				19,772,898				20,002,103
(1) Includes share-based compensation expense as follows:
Cost of revenues	$	334			$	216			$	630			$	439
Sales and marketing		387				270				759				543
Research, development and engineering		52				340				92				696
General and administrative		3,890				4,097				8,322				8,648
Total	$	4,663			$	4,923			$	9,803			$	10,326

CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED, IN THOUSANDS)
	Six Months Ended June 30,
		2023				2022
Cash flows from operating activities:
Net income	$	36,516			$	40,441
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization		8,689				7,564
Amortization of financing costs and discounts		1,004				901
Non-cash operating lease costs		874				787
Share-based compensation		9,803				10,326
Provision for doubtful accounts		3,080				191
Deferred income taxes, net		2,036				(2,435	)
Changes in operating assets and liabilities:
Decrease (increase) in:
Accounts receivable		(5,852	)			(4,280	)
Prepaid expenses and other current assets		1,237				(37	)
Other assets		780				(279	)
Increase (decrease) in:
Accounts payable and accrued expenses		(5,829	)			(1,857	)
Income taxes payable		651				(6	)
Deferred revenue		(1,173	)			1,681
Operating lease liabilities		(1,121	)			(939	)
Liability for uncertain tax positions		1,428				1,458
Other liabilities		(31	)			(1,310	)
Net cash provided by operating activities		52,092				52,206
Cash flows from investing activities:
Purchases of property and equipment		(18,675	)			(13,744	)
Acquisition of businesses, net of cash received		—				(14,355	)
Purchase of investments		(4,000	)			—
Purchases of intangible assets		—				(1,000	)
Net cash used in investing activities		(22,675	)			(29,099	)
Cash flows from financing activities:
Debt issuance costs		—				(232	)
Proceeds from the issuance of common stock under employee stock purchase plan		871				631
Repurchase of common stock		(11,244	)			(7,596	)
Taxes paid related to net share settlement		(1,175	)			(1,590	)
Net cash used in financing activities		(11,548	)			(8,787	)
Effect of exchange rate changes on cash and cash equivalents		(56	)			(4,806	)
Net change in cash and cash equivalents		17,813				9,514
Cash and cash equivalents at beginning of period		94,164				66,778
Cash and cash equivalents at end of period	$	111,977			$	76,292

CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES RECONCILIATION OF GAAP TO ADJUSTED NON-GAAP FINANCIAL MEASURES (UNAUDITED, IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)
The following tables set forth reconciliations regarding certain non-GAAP measures for the three months ended June 30, 2023 and 2022 to the most closely comparable GAAP measure.
	Three Months Ended June 30,
		2023		Per Diluted Share					2022		Per Diluted Share
Net income	$	21,058		$	1.07			$	21,921		$	1.10
Plus:
Share-based compensation (1)		4,187			0.21				4,288			0.21
Amortization (2)		732			0.04				785			0.04
Spin-off related costs (3)		18			—				732			0.04
Non-income related sales tax (4)		(659	)		(0.03	)			(349	)		(0.02	)
Acquisition related integration costs (5)		—			—				149			0.01
Intra-entity transfer (6)		1,186			0.06				1,266			0.06
Other (7)		210			0.01				—			—
Adjusted non-GAAP net income	$	26,732		$	1.36			$	28,792		$	1.44

Non-GAAP Financial Measures

To supplement its unaudited consolidated financial statements, the Company uses the following non-GAAP financial measures: Adjusted EBITDA, Adjusted non-GAAP Net Income and Adjusted non-GAAP Diluted EPS (collectively the “non-GAAP financial measures”). The presentation of this financial information is not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with U.S. GAAP. The Company uses these non-GAAP financial measures for financial and operational decision making and as a means to evaluate period-to-period comparisons. The Company believes that they provide useful information about core operating results, enhance the overall understanding of past financial performance and future prospects, and allow for greater transparency with respect to key metrics used by management in its financial and operational decision making.

(1) Share-based compensation. The Company excludes stock-based compensation because it is non-cash in nature and because the Company believes that the non-GAAP financial measures excluding this item provides meaningful supplemental information regarding the operational performance of the business. The Company further believes this measure is useful to investors in that it allows for greater transparency to certain line items in its financial statements. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers, many of which similarly exclude this item.

(2) Amortization. The Company excludes amortization of patents and acquired intangible assets because it is non-cash in nature and because the Company believes that the non-GAAP financial measures excluding this item provides meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers, many of which similarly exclude this item.

(3) Spin-off related costs. The Company excludes certain expenses associated with the spin-off from Ziff Davis, Inc. The Company believes that the non-GAAP financial measures excluding this item provides meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers.

(4) Non-income related sales tax. The Company has excluded certain non-income related sales taxes because this expense is related to our historical sales tax exposure in applicable states that have started to tax Software as a Service (“SaaS”) in recent years. The Company is in the process of remediating the exposure and doesn't believe it will be recurring. As a result, the Company believes that the non-GAAP financial measures excluding this item provide meaningful supplemental information regarding the operational performance of the business.

(5) Acquisition related integration costs. The Company excludes certain acquisition and related integration costs such as adjustments to contingent consideration, severance, lease terminations, retention bonuses and other acquisition-specific items. The Company believes that the non-GAAP financial measures excluding this item provide meaningful supplemental information regarding operational performance. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers, many of which similarly exclude this item.

(6) Intra-entity transfers. The Company excludes certain effects of intra-entity transfers to the extent the related tax asset or liability in the financial statement is not recovered or settled, respectively during the year. During December 2019, the Company entered into an intra-entity asset transfer that resulted in the recording of a tax benefit and related tax asset representing tax deductible amounts to be realized in future years which is expected to be recovered over a period of up to 20 years. The Company believes that the non-GAAP financial measures excluding the cumulative future unrealized benefit of the assets transferred and including the tax benefit in the year of realization provides meaningful supplemental information regarding operational performance. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results.

(7) Other. The Company excludes certain gains or costs related to non-routine and other matters that are nonrecurring. The Company believes that the non-GAAP financial measures excluding this item provides meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results.

CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES NET INCOME TO ADJUSTED EBITDA RECONCILIATION (UNAUDITED, IN THOUSANDS)
The following table sets forth a reconciliation of Adjusted EBITDA to net income, the most directly comparable GAAP financial measure.
	Three Months Ended June 30,
		2023				2022
Net income	$	21,058			$	21,921
Plus:
Interest expense		12,817				12,359
Interest income		(661	)			—
Other expense (income), net		(568	)			(1,577	)
Income tax expense		6,196				7,874
Depreciation and amortization		4,344				3,858
EBITDA:
Plus:
Share-based compensation		4,663				4,923
Spin-off related costs		28				995
Non-income related sales tax		(484	)			(526	)
Acquisition related costs		—				204
Other		277				—
Adjusted EBITDA	$	47,670			$	50,031

Adjusted EBITDA as calculated above represents earnings before interest expense, interest income, other expense (income), net, income tax and depreciation and amortization and the items used to reconcile GAAP to Adjusted non-GAAP financial measures, including (1) share-based compensation; (2) spin-off related costs; (3) non-income related sales tax; (4) acquisition related costs; and (5) other nonrecurring costs. We disclose Adjusted EBITDA as a supplemental non-GAAP financial performance measure as we believe it is a useful metric by which to compare the performance of our business from period to period. We understand that measures similar to Adjusted EBITDA are broadly used by analysts, rating agencies and investors in assessing our performance. Accordingly, we believe that the presentation of Adjusted EBITDA provides useful information to investors.

Adjusted EBITDA is not in accordance with, or an alternative to, net income, and may be different from non-GAAP measures used by other companies. In addition, Adjusted EBITDA is not based on any comprehensive set of accounting rules or principles. This Adjusted non-GAAP measure has limitations in that it does not reflect all of the amounts associated with the Company’s results of operations determined in accordance with GAAP.

CONSENSUS CLOUD SOLUTIONS, INC. AND SUBSIDIARIES NON-GAAP FINANCIAL MEASURES (UNAUDITED, IN THOUSANDS)
	Q1				Q2 (1)				Q3			Q4 (1)			YTD
2023
Net cash provided by operating activities	$	37,971			$	14,121			$	—		$	—		$	52,092
Less: Purchases of property and equipment		(8,548	)			(10,127	)			—			—			(18,675	)
Free cash flows	$	29,423			$	3,994			$	—		$	—		$	33,417

	Q1				Q2 (1)				Q3				Q4 (1)				YTD
2022
Net cash provided by operating activities (1)	$	49,908			$	2,298			$	37,066			$	(6,123	)		$	83,149
Less: Purchases of property and equipment		(6,915	)			(6,829	)			(7,316	)			(8,985	)			(30,045	)
Free cash flows	$	42,993			$	(4,531	)		$	29,750			$	(15,108	)		$	53,104
(1) Net cash provided by operating activities during the second quarter and fourth quarter was impacted by cash outlays related to interest expense payments of approximately $26 million (occurring in Q2 and Q4) and other significant payments.

The Company discloses free cash flows as supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that this non-GAAP measure is broadly used by analysts, rating agencies and investors in assessing the Company’s performance. Accordingly, the Company believes that the presentation of this non-GAAP financial measure provides useful information to investors.

Free cash flows is not in accordance with, or an alternative to, Cash Flows from Operating Activities, and may be different from non-GAAP measures with similar or even identical names used by other companies. In addition, the non-GAAP measure is not based on any comprehensive set of accounting rules or principles. This non-GAAP measure has limitations in that it does not reflect all of the amounts associated with the Company’s results of operations determined in accordance with GAAP.

Key Performance Metrics (Unaudited)

The following table sets forth certain key operating metrics for Consensus for the three months ended June 30, 2023 and 2022 (in thousands, except for percentages):

	Three Months Ended June 30,
		2023				2022
Corporate revenue	$	50,361			$	48,867
Corporate customer accounts (1)		54				46
Corporate Average Revenue per Customer Account (“ARPA”) (2)	$	316.55			$	354.99
Corporate paid adds (3)		3				4
Corporate monthly account churn (4)		1.26	%			1.88	%
SoHo revenue	$	42,429			$	42,228
SoHo customer accounts (1)		889				1,002
SoHo ARPA (2)	$	15.69			$	13.87
SoHo paid adds (3)		74				96
SoHo monthly account churn (4)		3.57	%			3.87	%
(1) Consensus customers are defined as paying Corporate and SoHo customer accounts.
(2) Represents a monthly ARPA for the quarter or year calculated as follows. Monthly ARPA on a quarterly basis is calculated using our standard convention of dividing revenue for the quarter by the average of the quarter’s beginning and ending customer base and dividing that amount by 3 months. Consensus believes ARPA provides investors an understanding of the average monthly revenues we recognize per account associated within Consensus’ customer base. As ARPA varies based on fixed subscription fee and variable usage components, Consensus believes it can serve as a measure by which investors can evaluate trends in the types of services, levels of services and the usage levels of those services across Consensus’ customers.
(3) Paid Adds represents paying new Consensus customer accounts added during the annual period.
(4) Monthly churn is defined as a Consensus paying customer accounts that cancelled its services during the period divided by the average number customers over the period. This measure is calculated monthly and expressed as an average over the applicable period.

 

View source version on businesswire.com: https://www.businesswire.com/news/home/20230808648419/en/

Laura Hinson

Consensus Cloud Solutions, Inc

844-211-1711

investor@consensus.com

Source: Consensus Cloud Solutions, Inc.

FAQ

What are the key financial highlights of Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) for Q2 2023?

In Q2 2023, Consensus reported a 1.8% increase in GAAP quarterly revenues to $92.8 million, driven by growth in its Corporate and SoHo businesses.

What is the Go-to-Market alignment strategy mentioned in the press release from Consensus Cloud Solutions, Inc. (NASDAQ: CCSI)?

The Go-to-Market alignment strategy aims to mirror the buying practices of prospective customers and has gained significant traction with customer-facing teams, potentially shortening sales cycles and boosting customer acquisition.

What is the 2023 guidance reaffirmed by Consensus Cloud Solutions, Inc. (NASDAQ: CCSI)?

Consensus reaffirmed its 2023 guidance at the low end of revenue and adjusted EBITDA, indicating confidence in its future performance.