CommerceHealthcare® Releases 2025 Healthcare Finance Trends Report
Report highlights multiple intersecting challenges and considerations for the healthcare sector

Sue Martin, Senior Vice President and Director of Specialty Healthcare at Commerce Bank (Photo: Business Wire)
- Financial. Post-pandemic progress is poised to continue in 2025, but the gulf between financially stronger and weaker organizations is likely to widen. While rigorous bottom- line discipline will dominate, the search for growth will favor further shift of care to non-acute settings and continued reliance on mergers and acquisitions (M&A).
- Patient financial experience. Affordability remains a persistent problem for many Americans with negative implications for providers. Demand for more flexible patient financing is growing. Organizations will also elevate their efforts in 2025 to make the overall patient financial experience less fragmented, more streamlined and fully responsive.
- Technology. Finance and revenue cycle management (RCM) functions are a focus of technology investment with process automation, artificial intelligence (AI) and digital payments seeing particular emphasis. Cybersecurity continues to be a strategic and operational overhang that consumes management attention.
- New Paradigms. Momentum is building to replace legacy care delivery and business models with truly transformative ones. Many stakeholders see bolder moves as essential to meeting the demands of 21st- century healthcare. Four fundamental elements of the new care model are explored.
“Healthcare leaders have entered 2025 facing a host of pressing imperatives,” said Sue Martin, senior vice president and director of specialty healthcare at Commerce Bank. “They need to promote sustainable financial health, address patient affordability and financial experience, strengthen cybersecurity, unleash the benefits of technology innovation, and drive real progress on transforming healthcare’s entire delivery model. Our goal with the Healthcare Finance Trends and Insights Report is to support healthcare leaders with information and offer solutions for complicated financial needs.”
Read the full report here.
About Commerce Bank
With
1As of December 31, 2024
About CommerceHealthcare®
CommerceHealthcare® develops long-term banking relationships with healthcare providers through automated payment solutions, patient financing, lending, investing and asset management. To deliver the best patient care, health systems, hospitals and physician practices need financial results, not promises. Tailored, ROI-based solutions enable providers to find cost savings, improve cash flow and leverage new opportunities in everyday processes. From remittance processing to patient loan programs, cash flow to money management strategies, CommerceHealthcare® helps providers improve processes, increase margin and reduce financial risk. CommerceHealthcare® solutions are provided by Commerce Bank.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250123825976/en/
For more information, please contact:
Adam Gebhardt, 816.760.7977 or
Adam.Gebhardt@CommerceBank.com
Source: CommerceHealthcare