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Chubb Appoints Julie Dillman, Executive Vice President, Chubb Group and Digital Transformation Officer; Thomas Kropp Named Senior Vice President, Chubb Group and Global Head of Operations and Technology

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On January 10, 2022, Chubb Limited (NYSE: CB) announced the appointment of Julie Dillman as Executive Vice President and Digital Transformation Officer, effective January 1, 2022. Previously serving as Senior Vice President, Dillman will oversee operations and collaborate with the Chief Digital Business Officer to drive digital transformation. Additionally, Thomas Kropp was named Senior Vice President and Global Head of Operations and Technology. Both leaders bring extensive experience to enhance Chubb's operational efficiency and digital capabilities as the company adapts to the digital age.

Positive
  • Julie Dillman's appointment is expected to accelerate Chubb's digital transformation initiatives.
  • Dillman has a solid track record in leading technology investments and operational improvements.
  • Thomas Kropp brings valuable experience from Zurich Insurance and will enhance global operations.
Negative
  • There may be concerns regarding continuity in leadership during this transformation phase.

ZURICH, Jan. 10, 2022 /PRNewswire/ -- Chubb Limited (NYSE: CB) today announced that Julie Dillman has been appointed Executive Vice President, Chubb Group and Digital Transformation Officer.  Currently, Senior Vice President, Chubb Group and Global Head of Operations and Technology, Ms. Dillman in her new role will partner and work closely with Chubb's Chief Digital Business Officer, Sean Ringsted, and the company's senior business executives to lead the company's transformation, including how work gets done and the skills and technology employed to serve customers and distribution partners.  Ms. Dillman will continue to have executive oversight for the company's global operations and technology.

Thomas Kropp, who currently serves as Deputy Global Operations and Technology Officer, has been named Senior Vice President, Chubb Group and Global Head of Operations and Technology, and will report to Ms. Dillman.  In this capacity, Mr. Kropp will have global responsibility for technology, service operations, business resiliency, procurement, real estate and general business efficiencies.  Ms. Dillman will retain direct responsibility for certain operational areas including workplace experience and flight operations.

The appointments were effective January 1, 2022.  Ms. Dillman will continue to report to Evan G. Greenberg, Chairman and Chief Executive Officer, and John Keogh, President and Chief Operating Officer. 

"Chubb is transforming itself to a company built to thrive in the digital age.  With her proven experience, character and leadership, Julie is the right executive to lead these core foundational aspects of our transformation," said Mr. Greenberg.  "For a number of years, Julie has led our significant investments in technology and talent, building new tools, developing new skillsets and ways of doing business.  We are changing how insurance operates enterprisewide.  I have every confidence in Julie's ability to accelerate our progress and help us achieve this important strategic objective."

"Thomas is an accomplished technology and operations executive," said Ms. Dillman.  "We are delighted to appoint him to this global senior leadership role.  His deep engineering background, international experience and demonstrated leadership across all facets of technology strategy and execution make him the ideal candidate to lead our global operations and technology organization."

Ms. Dillman joined Chubb in 2016 from Travelers Insurance, where, as Executive Vice President, Operations, eBusiness and Analytics, and a member of the company's management committee, she led operations and corporatewide digital and analytics delivery.  Ms. Dillman began her career as a personal insurance underwriter and held positions of increasing responsibility including product development leadership and integration leadership roles through multiple platforms.  She was appointed Senior Vice President, Chubb Group in 2016.  Ms. Dillman received a bachelor's degree from the University of WisconsinEau Claire.

Mr. Kropp joined Chubb in 2020 from Zurich Insurance, where he served as Group IT Services Officer.  In that role, he drove the company's simplification and digitization strategies.  Before Zurich, Mr. Kropp held senior technology positions at Allianz, and at Lufthansa Systems, where he led global digital workplace services, the enterprise data center and introduced a new passenger services system.  He received a bachelor's degree in electrical engineering from Baden-Wuerttemberg Cooperative State University in Mannheim, Germany. 

About Chubb
Chubb is the world's largest publicly traded property and casualty insurance company.  With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.  As an underwriting company, we assess, assume and manage risk with insight and discipline.  We service and pay our claims fairly and promptly.  The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally.  Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index.  Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 31,000 people worldwide.  Additional information can be found at: www.chubb.com

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SOURCE Chubb Limited

FAQ

What are the new roles for Julie Dillman and Thomas Kropp at Chubb?

Julie Dillman has been appointed Executive Vice President and Digital Transformation Officer, while Thomas Kropp is now Senior Vice President and Global Head of Operations and Technology.

When did the leadership changes at Chubb take effect?

The appointments of Julie Dillman and Thomas Kropp became effective on January 1, 2022.

How will Julie Dillman's role impact Chubb's digital initiatives?

Dillman is expected to accelerate the company's digital transformation, focusing on technology and operational efficiency.

What background does Julie Dillman have prior to her current role?

Julie Dillman joined Chubb in 2016 from Travelers Insurance, where she led operations and digital initiatives.

What experience does Thomas Kropp bring to his new role at Chubb?

Thomas Kropp has a strong background in technology and operations, previously serving at Zurich Insurance and Allianz.

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