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Medical Home Network, Instacart Partner to Address Food Insecurity

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Medical Home Network (MHN) has partnered with Instacart (NASDAQ: CART) to integrate Instacart's SNAP eligibility screener into MHNConnect, MHN's care management platform. The collaboration aims to help over 80 federally qualified health centers (FQHCs) address food insecurity by enabling care teams to determine SNAP eligibility and facilitate enrollment within their existing workflows.

FQHCs, serving one in 11 Americans including many low-income households, will now have tools to connect patients with food assistance and Instacart's delivery services. The initiative extends an existing partnership between Instacart and Wellness West, where MHN is a founding member. Instacart currently provides delivery access to over 98% of U.S. households and supports EBT SNAP payment methods.

Medical Home Network (MHN) ha collaborato con Instacart (NASDAQ: CART) per integrare lo screener di idoneità SNAP di Instacart all'interno di MHNConnect, la piattaforma di gestione delle cure di MHN. Questa collaborazione mira ad aiutare oltre 80 centri di salute qualificati a livello federale (FQHC) ad affrontare l'insicurezza alimentare, consentendo ai team di assistenza di determinare l'idoneità SNAP e facilitare l'iscrizione all'interno dei loro flussi di lavoro esistenti.

I FQHC, che servono uno ogni 11 americani, comprese molte famiglie a basso reddito, ora avranno strumenti per collegare i pazienti con assistenza alimentare e i servizi di consegna di Instacart. L'iniziativa estende una partnership esistente tra Instacart e Wellness West, di cui MHN è membro fondatore. Attualmente, Instacart offre accesso alla consegna a oltre il 98% delle famiglie statunitensi e supporta i metodi di pagamento EBT SNAP.

Medical Home Network (MHN) se ha asociado con Instacart (NASDAQ: CART) para integrar el evaluador de elegibilidad SNAP de Instacart en MHNConnect, la plataforma de gestión de cuidados de MHN. La colaboración tiene como objetivo ayudar a más de 80 centros de salud calificados a nivel federal (FQHC) a abordar la inseguridad alimentaria, permitiendo a los equipos de atención determinar la elegibilidad SNAP y facilitar la inscripción dentro de sus flujos de trabajo existentes.

Los FQHC, que atienden a uno de cada 11 estadounidenses, incluidas muchas familias de bajos ingresos, ahora tendrán herramientas para conectar a los pacientes con asistencia alimentaria y los servicios de entrega de Instacart. La iniciativa amplía una asociación existente entre Instacart y Wellness West, donde MHN es un miembro fundador. Actualmente, Instacart ofrece acceso a la entrega a más del 98% de los hogares en EE.UU. y apoya los métodos de pago EBT SNAP.

메디컬 홈 네트워크 (MHN)인스타카트 (NASDAQ: CART)와 협력하여 인스타카트의 SNAP 적격성 평가기를 MHN의 관리 플랫폼인 MHNConnect에 통합했습니다. 이 협력은 80개 이상의 연방 자격 건강 센터 (FQHC)가 식량 불안 문제를 해결하도록 돕는 것을 목표로 하며, 이를 통해 치료 팀이 SNAP 적격성을 판단하고 기존 작업 흐름 내에서 등록을 촉진할 수 있도록 합니다.

저소득 가정을 포함하여 11명 중 1명을 지원하는 FQHC는 이제 환자와 식량 지원 및 인스타카트의 배송 서비스 연결을 위한 도구를 갖게 됩니다. 이 이니셔티브는 MHN이 창립 회원인 Wellness West와 Instacart 간의 기존 파트너십을 확장합니다. 현재 인스타카트는 미국 가정의 98% 이상에게 배송 접근을 제공하며 EBT SNAP 결제 방법을 지원합니다.

Medical Home Network (MHN) s'est associé à Instacart (NASDAQ: CART) pour intégrer l'écran d'éligibilité SNAP d'Instacart dans MHNConnect, la plateforme de gestion des soins de MHN. Cette collaboration vise à aider plus de 80 centres de santé qualifiés au niveau fédéral (FQHC) à faire face à l'insécurité alimentaire en permettant aux équipes de soins de déterminer l'éligibilité SNAP et de faciliter l'inscription au sein de leurs flux de travail existants.

Les FQHC, qui servent un Américain sur 11, y compris de nombreux ménages à faible revenu, disposeront désormais d'outils pour connecter les patients à l'aide alimentaire et aux services de livraison d'Instacart. Cette initiative prolonge un partenariat existant entre Instacart et Wellness West, dont MHN est membre fondateur. Actuellement, Instacart fournit un accès à la livraison à plus de 98 % des ménages américains et prend en charge les méthodes de paiement EBT SNAP.

Medical Home Network (MHN) hat sich mit Instacart (NASDAQ: CART) zusammengetan, um den SNAP-Berechtigungsprüfer von Instacart in MHNConnect, die Pflegeverwaltungsplattform von MHN, zu integrieren. Die Zusammenarbeit zielt darauf ab, über 80 bundesweit qualifizierte Gesundheitszentren (FQHCs) dabei zu unterstützen, Ernährungsunsicherheit zu bekämpfen, indem sie den Pflegeteams ermöglicht, die SNAP-Berechtigung zu bestimmen und die Einschreibung in ihre bestehenden Arbeitsabläufe zu fördern.

Die FQHCs, die jeden elften Amerikaner einschließlich vieler einkommensschwacher Haushalte bedienen, werden jetzt über Werkzeuge verfügen, um Patienten mit Lebensmittelhilfe und den Lieferservices von Instacart zu verbinden. Die Initiative erweitert eine bestehende Partnerschaft zwischen Instacart und Wellness West, wo MHN ein Gründungsmitglied ist. Instacart bietet derzeit über 98% der US-Haushalte Zugang zu Lieferungen und unterstützt EBT SNAP-Zahlungsmethoden.

Positive
  • Integration with 80+ federally qualified health centers expands Instacart's reach to vulnerable populations
  • Partnership enhances accessibility to Instacart's services for SNAP benefit recipients
  • Coverage of 98% of U.S. households strengthens Instacart's market presence
Negative
  • None.

Insights

This partnership with Medical Home Network represents a strategic expansion of Instacart's healthcare initiatives, particularly in addressing food insecurity through technology integration. The collaboration targets a significant market - FQHCs serve approximately 29.5 million Americans, suggesting substantial growth potential for Instacart's SNAP-based services. By embedding their SNAP eligibility screener directly into MHN's platform used by 80+ health centers, Instacart is positioning itself at the intersection of healthcare and food accessibility.

The partnership could drive increased transaction volume through Instacart's platform by streamlining SNAP benefit usage and expanding their customer base among benefit recipients. However, the immediate revenue impact may be modest given SNAP's lower margins. The long-term value lies in strengthening Instacart's position in the growing health-tech sector and expanding their social impact credentials, which could attract both institutional partnerships and socially conscious investors.

The integration of Instacart's SNAP screener into MHNConnect represents a significant advancement in healthcare technology workflow optimization. By embedding the tool directly into existing care management platforms, it eliminates the need for separate systems and reduces friction in the screening process. This seamless integration could lead to higher screening rates and improved identification of at-risk patients.

The technology addresses a critical gap in healthcare delivery by connecting clinical care with social determinants of health through a digital solution. The ability to facilitate SNAP enrollment and provide immediate access to food delivery services through the same platform creates a closed-loop system for addressing food insecurity. This type of innovation aligns with the broader industry shift toward value-based care models and could serve as a template for future healthcare-retail technology integrations.

MHN embeds Instacart SNAP Screener into care management platform, empowering 80+ health centers to proactively address food insecurity at the point of care

CHICAGO & SAN FRANCISCO--(BUSINESS WIRE)-- Medical Home Network (MHN), which enables federally qualified health centers (FQHCs) nationwide to succeed in value-based care, today announced a collaboration with Instacart (NASDAQ: CART), the leading grocery technology company in North America, to embed Instacart’s first-of-its-kind SNAP eligibility screener on MHNConnect, the company’s care management platform. This will give care teams at MHN’s 80-plus partner FQHCs a tool within their current workflows to determine SNAP eligibility, facilitate enrollment, and show patients how to use benefits via Instacart.

FQHCs serve one in 11 Americans, including millions from low-income households experiencing food insecurity. A lack of reliable access to nutritious food is a major social driver of health and is directly linked to increased risk of chronic diseases like diabetes, obesity, heart disease, mental health issues and developmental problems in children.

“By embedding the Instacart screener directly into MHNConnect, we aim to support care coordinators at FQHCs across the country in their extraordinary efforts to identify patients who are eligible for additional food assistance and ensure they have access to healthy food,” said Cheryl Lulias, president and CEO, Medical Home Network.

This collaboration is an extension of an existing partnership between Instacart and Wellness West, a Chicago-based coalition of health and safety-net institutions of which MHN is a founding member.

“Instacart is committed to breaking down barriers to accessing healthy and nutritious food via delivery to over 98% of U.S. households and via payment methods like EBT SNAP,” said Sarah Mastrorocco, Vice President and General Manager of Instacart Health. “We are proud to partner with an organization like Medical Home Network (MHN) that shares our vision. With this new tool, MHN can better support frontline healthcare workers in connecting individuals eligible for SNAP benefits, enabling them to use SNAP to the fullest.”

“As the nation's largest primary care network serving 32.5 million people nationwide, Community Health Centers (CHCs) are committed to addressing food insecurity beyond the exam room walls," said Kyu Rhee, MD, MPP, President and CEO of National Association of Community Health Centers. "Food insecurity is a significant barrier to managing individual health and well-being, and America’s CHCs are committed to ensuring that healthy food options are convenient and accessible to everyone, no matter where they live. As we enter the holiday season and winter months, this work becomes even more critical. We are deeply grateful for our collaboration with Instacart and Medical Home Network to make this SNAP tool available to CHC care teams. We believe all CHCs will benefit from this program.”

About Medical Home Network

Medical Home Network (MHN) is dedicated to its mission to transform care in the safety net and build healthier communities. MHN partners with federally qualified health centers nationwide to support them in becoming successful value-based care providers. MHN’s model of care and approach consistently delivers leading health outcomes, savings, and quality results in value-based care arrangements. In 2024, Modern Healthcare named MHN one of the Best Places to Work in Healthcare for the fourth year in a row. Learn more at medicalhomenetwork.org and on LinkedIn.

About Instacart

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company, and to start shopping, visit www.instacart.com. Maplebear Inc. is the registered corporate name of Instacart.

Patty Keiler

patty@collaborate.health

312-550-5394

Source: Medical Home Network

FAQ

What is the purpose of Instacart's (CART) partnership with Medical Home Network?

The partnership integrates Instacart's SNAP eligibility screener into MHN's care management platform to help healthcare providers identify and assist patients eligible for food assistance benefits.

How many health centers will benefit from Instacart's (CART) SNAP screener integration?

Over 80 federally qualified health centers (FQHCs) partnered with Medical Home Network will benefit from the Instacart SNAP screener integration.

What percentage of U.S. households can access Instacart's (CART) delivery services?

Instacart provides delivery access to over 98% of U.S. households and supports EBT SNAP payment methods.

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