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Maplebear Inc., doing business as Instacart (NASDAQ: CART), is a leading American grocery delivery and pick-up service headquartered in San Francisco. Instacart operates extensively across the United States and Canada, providing customers with a convenient way to shop for groceries online through its website and mobile app.
Instacart has revolutionized the grocery shopping experience by partnering with over 1,500 national, regional, and local retail banners to offer products from more than 85,000 stores across North America. The platform boasts nearly 8 million monthly active users, who benefit from Instacart's extensive network of approximately 600,000 independent contractors, known as shoppers, who pick and deliver orders directly to customer doorsteps.
Instacart's revenue model is diverse, encompassing service fees from orders, a robust advertising business, and premium memberships like Instacart+. The company has also significantly expanded its services to include SNAP (Supplemental Nutrition Assistance Program) benefits, making groceries accessible to more families across 14,000 stores and reaching 96% of SNAP households in the U.S.
Recently, Instacart has announced several strategic initiatives and partnerships. These include retail expansions with major grocery chains like Food City, Gordon Food Service, and Hy-Vee, as well as a public-private partnership with the U.S. Department of Health and Human Services to support food as medicine programs aimed at improving health outcomes through better nutrition.
Instacart continues to innovate with technologies like Caper Carts, AI-powered smart carts that streamline the shopping and checkout process, and Carrot Ads, which empower smaller retailers to grow their retail media networks. Furthermore, the company’s financial results for Q1 2024 have been promising, showcasing its ongoing growth and market leadership.
With its comprehensive suite of enterprise-grade technology products, including e-commerce solutions, advertising services, and health initiatives, Instacart remains at the forefront of transforming the grocery shopping experience. For more details, visit Instacart’s official website.
Instacart (NASDAQ: CART) and Pet Valu (TSX: PET) announced a nationwide partnership enabling same-day delivery from over 600 Pet Valu locations across Canada. This marks Instacart's largest pet retailer collaboration in Canada, expanding their coverage by adding 500 new stores to the existing 100 locations in Ontario and British Columbia.
The partnership allows Canadian customers to order pet food, treats, toys, and other essentials through the Instacart app or website, with delivery in as fast as one hour. The service covers all stores under the Pet Valu family, including Bosley's by Pet Valu, Paulmac's, Total Pet, and Tisol. Orders will be fulfilled by Instacart's network of Canadian shoppers who will handle picking, packing, and delivery.
CaringBridge, a nonprofit health platform, and Instacart (NASDAQ: CART) have announced a partnership to facilitate community-led support through grocery delivery services. The collaboration enables CaringBridge users to send and receive groceries, pharmacy supplies, and household essentials through Instacart's platform, which reaches over 98% of U.S. households and 95% of food desert areas.
The partnership features a CaringBridge Virtual Storefront on Instacart, allowing caregivers to create personalized shopping lists and share them with their support network. The integration includes Instacart Health Care Carts for direct gifting of essential items from over 1,500 retailers. This service complements CaringBridge's existing Meal Train feature, providing additional support options for caregivers and patients during their health journeys.
Medical Home Network (MHN) has partnered with Instacart (NASDAQ: CART) to integrate Instacart's SNAP eligibility screener into MHNConnect, MHN's care management platform. The collaboration aims to help over 80 federally qualified health centers (FQHCs) address food insecurity by enabling care teams to determine SNAP eligibility and facilitate enrollment within their existing workflows.
FQHCs, serving one in 11 Americans including many low-income households, will now have tools to connect patients with food assistance and Instacart's delivery services. The initiative extends an existing partnership between Instacart and Wellness West, where MHN is a founding member. Instacart currently provides delivery access to over 98% of U.S. households and supports EBT SNAP payment methods.
Instacart (NASDAQ: CART) has announced that CFO Emily Reuter will participate in a fireside chat at the Nasdaq 51st London Investor Conference on December 10th, 2024, at 9:00 a.m. GMT. The event will be accessible via audio webcast on Instacart's Investor Relations website.
As North America's leading grocery technology company, Instacart partners with over 1,500 retail banners across more than 85,000 stores. The platform serves millions of customers and provides income opportunities for approximately 600,000 Instacart shoppers. The company offers retailers enterprise-grade technology solutions, advertising services through Instacart Ads, and health-focused initiatives via Instacart Health.
Instacart (NASDAQ: CART) has launched the first-ever SNAP eligibility screener on an online grocery platform, powered by Advocatia Solutions. The tool allows users to anonymously check SNAP benefit eligibility in under 60 seconds and access state enrollment resources. Instacart currently connects over 98% of households with online SNAP-accepting retailers, including 95% of food desert areas, through nearly 180 retail banners and 30,000+ stores nationwide.
The initiative aims to address food insecurity affecting more than one in eight Americans. Eligible SNAP households can receive approximately $350 monthly in food assistance. The company offers SNAP recipients a 50% discounted Instacart+ membership with $0 delivery fees on orders over $35, and has helped customers save over $1.1 billion through deals and discounts in the past year.
Instacart (NASDAQ: CART) has announced the deployment of its AI-powered Caper Carts across all seven Geissler's Supermarkets locations in Connecticut and Massachusetts. Geissler's becomes the first grocer to replace most traditional shopping carts with these smart carts. The Caper Carts feature interactive screens that track spending, provide access to deals, sync with Geissler's LEF loyalty program, and offer automatic discounts based on basket value. The technology aims to enhance shopping experience, boost sales, increase promotion visibility, and create new ad revenue streams through digital displays.
Instacart (NASDAQ: CART) announced its financial results for the third quarter ended September 30, 2024. The company has made the detailed financial results available in their Q3 2024 Shareholder Letter on their Investor Relations website. Management will discuss the results in a conference call scheduled for 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time), with a replay to be made available afterward on the company's Investor Relations website.
Instacart (NASDAQ: CART) and Coles Supermarkets (ASX: COL) announced the deployment of AI-powered Caper Carts in Melbourne, Australia starting early 2025. This marks Instacart's first retail partnership bringing smart trolleys to the APAC region. The carts feature AI, cameras, and built-in scales to automatically recognize items, enabling customers to bag while shopping and track their running total. The system will integrate with Coles' Flybuys rewards program, offering personalized deals and gamified discounts. In the US, Caper Carts have achieved a net promoter score exceeding 70 at established locations.
Instacart (NASDAQ: CART), a leading grocery technology company, announced that several local and independent grocers, including Bowman's Market, Maurer's Market IGA, Neiman's Family Market, Queen's Price Chopper, and Soelberg's Market, are adopting Caper Carts. These AI-powered smart carts are designed to enhance the in-store shopping experience. Customers in stores across Idaho, Kansas, Michigan, Missouri, Montana, Oregon, Utah, and Washington will benefit from personalized shopping experiences using Caper Carts, which are equipped with cameras, sensors, and a built-in scale to recognize items as they are placed in the cart. The carts feature an interactive screen that tracks spending, provides deals, and offers product recommendations. Integrated with loyalty programs, they offer personalized promotions and rewards, allowing customers to checkout directly from the cart. Instacart's Connected Stores suite, which includes Storefront, Carrot Ads, and Eversight, aims to bridge online and in-store shopping experiences.
Instacart (NASDAQ: CART) announced that new grocers including ALDI, Gelson's, and Hornbacher's are adopting Carrot Tags, a software solution that integrates with electronic shelf labels (ESL) hardware. The technology enables pick to light functionality, helping e-commerce shoppers locate ordered items more efficiently and improve order accuracy. One retailer reported improved found rates and increased efficiency after implementation. The company plans to extend this feature to consumers through In-Store Mode on the Instacart App and Storefront Pro, as well as integrate it with Caper Carts.
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