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Beyond Commerce, Inc. (OTC PINK: BYOC) reported a 5% revenue increase year-to-date through Q3 2020, with revenues of $3.0 million. However, gross profit fell by 1% to $2.0 million, yielding a gross margin of 67%. For Q3 2020 alone, revenue dropped by 17% to $983,155, while gross profit decreased by 20%. The company also recorded a significant net loss of $7.7 million for the quarter, contrasting with a net income in the previous year. Despite challenges, management highlights recent contract wins as signs of recovering business activity.
Beyond Commerce, Inc. (OTC PINK: BYOC) announced a multi-year agreement renewal with 3M for its Service 800 service. This extension signifies the value of Beyond Commerce's B2B internet marketing analytics and highlights its role in enhancing customer feedback for 3M. CEO Geordan Pursglove emphasized the importance of this partnership in fostering long-term relationships. Beyond Commerce aims to leverage this opportunity to develop its strategic software technology and expand its market offerings.
Beyond Commerce (OTC PINK: BYOC) has announced Service 800's membership on the Technology Services Industry Association's (TSIA) Partner Advisory Board. This partnership aims to enhance TSIA's community of technology firms by leveraging Service 800's 20+ year relationship with TSIA for improved industry insights. Gail Propson, Director of Sales and Marketing at Service 800, expressed enthusiasm for contributing to TSIA's growth. The collaboration is expected to provide valuable feedback and strengthen partnerships in the technology sector.
Beyond Commerce, Inc. (OTC PINK: BYOC) announced a partnership with Vyaire Medical, a leading company in respiratory care, to enhance customer service metrics through Service 800. This collaboration aims to create effective customer journey maps, leveraging Vyaire's extensive product range and global presence. CEO Geordan Pursglove emphasized the importance of this relationship for building long-term trust and improving service quality, marking a significant step in Beyond Commerce's growth in B2B internet marketing analytics.
Beyond Commerce, Inc. (OTC PINK: BYOC) has announced that Service 800 has become an Affinity partner with CompTIA. This partnership aims to enhance business growth by leveraging CompTIA's extensive resources, including market research, training, and networking opportunities. Service 800 focuses on customer service measurement and aims to provide accurate metrics for effective customer journey mapping. The collaboration is expected to accelerate Service 800's growth within the tech industry.
Beyond Commerce, Inc. (OTC PINK: BYOC) announced that its subsidiary, Service 800, has secured a renewal contract with Steris, a global leader in infection prevention and procedural products. This renewal signifies continued trust in Service 800's capability to provide effective customer feedback solutions. Steris, founded in 1985, operates in over 100 countries and employs around 13,000 associates, focusing on healthcare and medical devices. Beyond Commerce aims to leverage big data in B2B internet marketing analytics.
Beyond Commerce, Inc. (OTC PINK: BYOC) announced the renewal of its agreement with GE's Service 800. This renewal highlights the successful relationship between the two companies and underlines the effectiveness of Service 800 in providing quality customer feedback solutions. GE, a leader in multiple sectors, including aviation and healthcare, continues to rely on Service 800, showcasing the reliability and value of Beyond Commerce’s services in B2B marketing analytics.
Beyond Commerce, Inc. (OTC PINK: BYOC) announced the discontinuation of its proposed reverse stock split. The Board has approved an increase in the authorized shares to five billion, subject to shareholder approval. CEO Geordan Pursglove highlighted significant traction in the Service 800 business, with contracts awarded from Metrasens and Compass Minerals. The company is focused on enhancing customer retention strategies and is optimistic about revenue growth and a robust sales pipeline, particularly with the acquisition of E.G. Insight.
Beyond Commerce, Inc. (OTC PINK: BYOC) announced a new agreement with Cargill for customer service analytics through its subsidiary, Service 800. The collaboration aims to enhance customer engagement by implementing effective programs to measure customer experience. Service 800 will initiate phone interviews with Cargill's key customers globally starting in October 2020. This partnership is expected to support Cargill's objectives in acquiring actionable customer insights, further enhancing the services beyond traditional analytics.
Beyond Commerce, Inc. (OTC PINK: BYOC) has announced a new partnership with Compass Minerals, a leading global essential minerals company. This collaboration will enable Service 800, a subsidiary of Beyond Commerce, to implement programs aimed at enhancing customer service metrics. Compass Minerals, operating in multiple countries with over 3,000 employees, aims to improve its customer journey mapping through this initiative. The CEO of Beyond Commerce expressed optimism about the partnership's potential for long-term growth.
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