Broadridge Recognized as a Leader in Financial Services for Communications Experience Platforms and Communications Outsourcing
Broadridge Financial Solutions (NYSE: BR) has been recognized as a leader in financial services for communications experience platforms and communications outsourcing in the 2024 Customer Communications Management (CCM) to Customer Experience Management (CXM) Aspire Leaderboard™. This marks the third consecutive year of recognition for Broadridge.
Highlights include:
- Overall leader for Service Providers in Communications Experience Platform
- Highest leader in Strategic Direction for Service Providers in CCM-CXM Communications Outsourcing
Broadridge's Wealth InFocus solution, built on the Broadridge Communications Cloud, was praised for its investor-focused approach, combining account information and regulatory communications. The company's commitment to digital innovation and client experience was emphasized, showcasing its dedication to providing impactful and efficient customer experiences through digital transformation.
Broadridge Financial Solutions (NYSE: BR) è stata riconosciuta come leader nei servizi finanziari per le piattaforme di esperienza di comunicazione e per il outsourcing delle comunicazioni nella classifica 2024 Aspire Leaderboard™ per la gestione delle comunicazioni con i clienti (CCM) e la gestione dell'esperienza cliente (CXM). Questo segna il terzo anno consecutivo di riconoscimento per Broadridge.
I punti salienti includono:
- Leader assoluto per i fornitori di servizi nella piattaforma di esperienza di comunicazione
- Massimo leader nella direzione strategica per i fornitori di servizi nell'outsourcing delle comunicazioni CCM-CXM
La soluzione Wealth InFocus di Broadridge, costruita sulla Broadridge Communications Cloud, è stata lodata per il suo approccio incentrato sugli investitori, combinando informazioni sui conti e comunicazioni regolamentari. È stata sottolineata l'impegno dell'azienda verso l'innovazione digitale e l'esperienza del cliente, evidenziando la sua dedizione a fornire esperienze cliente impattanti ed efficienti attraverso la trasformazione digitale.
Broadridge Financial Solutions (NYSE: BR) ha sido reconocida como líder en servicios financieros para plataformas de experiencia de comunicación y subcontratación de comunicaciones en la lista 2024 Aspire Leaderboard™ de Gestión de Comunicaciones con Clientes (CCM) a Gestión de la Experiencia del Cliente (CXM). Este es el tercer año consecutivo que Broadridge recibe este reconocimiento.
Los puntos destacados incluyen:
- Líder general para Proveedores de Servicios en Plataforma de Experiencia de Comunicación
- Mayor líder en Dirección Estratégica para Proveedores de Servicios en el Outsourcing de Comunicaciones CCM-CXM
La solución Wealth InFocus de Broadridge, basada en la Broadridge Communications Cloud, fue elogiada por su enfoque centrado en el inversor, combinando información de cuentas y comunicaciones regulatorias. Se resaltó el compromiso de la empresa con la innovación digital y la experiencia del cliente, mostrando su dedicación a proporcionar experiencias de cliente impactantes y eficientes a través de la transformación digital.
브로드리치 파이낸셜 솔루션즈 (NYSE: BR)는 2024 고객 커뮤니케이션 관리 (CCM)부터 고객 경험 관리 (CXM)까지의 Aspire Leaderboard™에서 커뮤니케이션 경험 플랫폼 및 커뮤니케이션 아웃소싱의 리더로 인정받았습니다. 이는 브로드리치가 연속 3년간 인정받은 것입니다.
주요 사항은 다음과 같습니다:
- 커뮤니케이션 경험 플랫폼의 서비스 제공업체 중 전체 리더
- CCM-CXM 커뮤니케이션 아웃소싱에 대한 서비스 제공업체의 전략적 방향에서 가장 높은 리더
브로드리치의 Wealth InFocus 솔루션은 브로드리치 커뮤니케이션 클라우드를 기반으로 하여 투자자 중심의 접근 방식으로 칭찬받았으며, 계좌 정보와 규제 커뮤니케이션을 결합합니다. 디지털 혁신과 고객 경험에 대한 회사의 헌신이 강조되었으며, 디지털 전환을 통해 영향력 있고 효율적인 고객 경험을 제공하려는 노력을 보여주었습니다.
Broadridge Financial Solutions (NYSE: BR) a été reconnue comme un leader dans les services financiers pour les plateformes d'expérience de communication et pour l'externalisation des communications dans le classement Aspire Leaderboard™ 2024 de la gestion des communications client (CCM) à la gestion de l'expérience client (CXM). C'est la troisième année consécutive que Broadridge est reconnue.
Les points saillants incluent :
- Leader général pour les fournisseurs de services dans la plateforme d'expérience de communication
- Leader maximal en direction stratégique pour les fournisseurs de services dans l'externalisation des communications CCM-CXM
La solution Wealth InFocus de Broadridge, construite sur la Broadridge Communications Cloud, a été saluée pour son approche centrée sur l'investisseur, combinant des informations de compte et des communications réglementaires. L'engagement de l'entreprise envers l'innovation numérique et l'expérience client a été souligné, mettant en avant sa détermination à offrir des expériences client impactantes et efficaces à travers la transformation numérique.
Broadridge Financial Solutions (NYSE: BR) wurde als führend im Finanzdienstleistungsbereich für Kommunikationserfahrungsplattformen und Kommunikations-Outsourcing im 2024 Aspire Leaderboard™ für Kundenkommunikationsmanagement (CCM) bis hin zum Kunden-Erfahrungsmanagement (CXM) anerkannt. Dies ist das dritte aufeinanderfolgende Jahr, in dem Broadridge diese Auszeichnung erhält.
Die Höhepunkte umfassen:
- Gesamtführer für Dienstleister in der Kommunikationserfahrungsplattform
- Höchster Führer in der strategischen Ausrichtung für Dienstleister im CCM-CXM-Kommunikations-Outsourcing
Die Wealth InFocus-Lösung von Broadridge, die auf der Broadridge Communications Cloud basiert, wurde für ihren investorenorientierten Ansatz gelobt, der Kontoinformationen und regulatorische Kommunikationen kombiniert. Das Engagement des Unternehmens für digitale Innovation und Kundenerfahrung wurde hervorgehoben und zeigt die Entschlossenheit, durch digitale Transformation wirkungsvolle und effiziente Kundenerfahrungen zu bieten.
- None.
- None.
Aspire Leaderboard placements highlight Broadridge's strength in driving strategic communications experience and direction for customers globally
In the Financial Services category, Broadridge was recognized as the overall leader for Service Providers in Communications Experience Platform (view here) and as the highest leader on the Strategic Direction for Service Providers in CCM-CXM Communications Outsourcing (view here)."
"Broadridge is showing its dedication to innovation in Customer Communications," noted Kaspar Roos, CEO & Founder of Aspire CCS. "The company's Wealth InFocus solution, built on the Broadridge Communications Cloud, takes an investor-focused approach that brings together account information and regulatory communications. This strategy, along with omni-channel delivery and advisor connectivity, improves the investor experience and distinguishes Broadridge in the industry."
"Our focus at Broadridge is on providing our clients with the capabilities to deliver a more impactful and efficient customer experience through digital transformation and we've married best-in-class digital engagement with low-cost distribution capabilities to create a superior omnichannel client suite of services," said Christoph Stehmann, President of Broadridge Customer Communications. "I'm thrilled we have been recognized by Aspire's Leaderboard for our commitment to digital innovation and client experience for the third consecutive year."
The Aspire Leaderboard's assessment of the CCM-CXM industry for software, services, and solutions, offer businesses objective insight on product capabilities, solution strengths and strategic direction. Companies leverage the in-depth analysis to match their unique communications needs with providers that have demonstrated excellence.
Aspire's analysis specifically recognizes Broadridge for its leadership position in customer communications. As a trusted and transformative technology partner in the financial services sector, Broadridge developed Wealth InFocus, an omni-channel communications experience that drives investors to take action by consolidating, aggregating, and presenting their most important information across various account and regulatory communications, including statements, confirms, proxies and prospectuses. Through Wealth InFocus, investors can quickly and securely contact an advisor, view key account information, gain insights, and review action items and events across channels, including email, text, microsites, and print.
Aspire Disclaimer
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire's consultancy organization. Aspire does not endorse any vendor, service provider, product or service included in the Aspire Leaderboard. For tailored RFP support please contact the Aspire team here: https://www.aspireccs.com/contact-us/
About Aspire
Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM), Customer Experience Management (CXM) and Customer Journey Management (CJM) industries. Through deep market expertise and global insights, Aspire works with enterprises; software, services and solution providers, and business advisories and private equity firms, to help them achieve their CCM goals. Find more information about how Aspire is helping organizations navigate the complexities of the customer communications world at http://www.aspireccs.com.
About Broadridge
Broadridge Financial Solutions (NYSE: BR), is a global technology leader with the trusted expertise and transformative technology to help clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences.
Our technology and operations platforms underpin the daily trading of more than
Broadridge Contacts:
Investors:
Edings Thibault
Head of Investor Relations, Broadridge
broadridgeir@broadridge.com
Media:
Gregg Rosenberg
Global Head of Corporate Communications
Gregg.Rosenberg@broadridge.com
View original content to download multimedia:https://www.prnewswire.com/news-releases/broadridge-recognized-as-a-leader-in-financial-services-for-communications-experience-platforms-and-communications-outsourcing-302249807.html
SOURCE Broadridge Financial Solutions, Inc.
FAQ
What recognition did Broadridge (BR) receive in the 2024 Aspire Leaderboard?
What is Broadridge's Wealth InFocus solution?
How many consecutive years has Broadridge (BR) been recognized in the Aspire Leaderboard?
What is the focus of Broadridge's customer communications strategy?
