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Franklin Templeton Selects FIS to Operate Its Global Transfer Agency Services

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Franklin Resources, Inc. (NYSE: BEN) has partnered with FIS to enhance its global transfer agency services. As a result, FIS will operate Franklin Templeton's transfer agent function, improving client service and operational efficiency. The transition will affect approximately 1,450 employees, providing them opportunities within FIS or a redesigned Franklin Templeton team. This strategic move aims to streamline operations post the acquisition of Legg Mason, allowing clients easier access to fund transactions. Franklin Templeton manages $1.56 trillion in assets globally.

Positive
  • Partnership with FIS enhances global transfer agency services.
  • Improves client service and operational efficiency.
  • Opportunity for approximately 1,450 employees affected by the transition.
  • Aims to streamline operations following the Legg Mason acquisition.
  • Franklin Templeton manages $1.56 trillion in assets, indicating strong market presence.
Negative
  • None.

Allows Franklin Templeton to Deliver an Enhanced Experience to Its Clients

Leverages FIS’ Deep Expertise in Transfer Agency Services and Experience as a Global Fintech Provider

SAN MATEO, Calif.--(BUSINESS WIRE)-- Franklin Resources, Inc. [NYSE: BEN], a global investment management organization operating as Franklin Templeton, and financial technology leader FIS® [NYSE: FIS] today announced that FIS will assume operation of Franklin Templeton’s global transfer agent (TA) function as a sub-agent or delegate, depending on the jurisdiction. The combination of top technology, built by both companies, will form a truly unique TA global offering that will deliver an enhanced client service experience to Franklin Templeton fund shareholders and financial professionals. All Franklin Templeton transfer agent employees affected by this change will be given job opportunities. Most will have the opportunity to work directly for FIS, and others will remain at Franklin Templeton as part of a redesigned team. This will provide a seamless servicing transition for clients. For FIS, this partnership aligns with its focus on expanding its Business Process as a Service (BPaaS) offerings, as well as accelerating its reach into new markets across Canada, Europe and Asia Pacific.

“We’re pleased to be partnering with FIS, which will enable us to take our service delivery model to the next level,” said Alok Sethi, Executive Vice President of Technology and Operations at Franklin Templeton. “As with all of our decisions, the needs of our customers are always at the forefront, and we expect this change will best support their future servicing needs. A contributing factor to this decision was our acquisition of Legg Mason last year. We have made it a priority to move the combined firm to a single transfer agent platform, which will allow financial professionals and fund shareholders to purchase and exchange all of our funds with ease. We are excited to bring the benefits of this transaction to our clients through a phased transition across investment strategies and geographies over the next year to ensure a seamless experience.”

This agreement will allow Franklin Templeton, which manages $1.56 trillion in assets globally, to continue to focus on its core business of investment management to help its clients achieve their most important financial goals. For FIS, a global fintech provider with deep experience in U.S. TA services, it will allow the company to broaden the transfer agency services it provides to investment managers and asset servicers, including investor servicing and record keeping across multiple product types and jurisdictions. In connection with the transaction, Franklin Templeton will transfer the rights to certain aspects of its intellectual property to FIS, including solutions supporting the ability to provide multi-jurisdictional international transfer agency services and 529 college saving plan functionality.

Nasser Khodri, Head of Capital Markets at FIS, said, “By partnering with FIS, Franklin Templeton will be able to transition its transfer agency services to a managed solution to realize key servicing enhancements and operational efficiencies, while minimizing its enterprise risk. With the additional capabilities FIS has acquired as part of this partnership, the asset management and servicing community now has a modern, technology driven choice for global transfer agency services, backed by the commitment and stability of FIS. We look forward to welcoming the Franklin Templeton team members who will join FIS as an essential part of our business.”

Under the terms of the agreement, Franklin Templeton will remain the named transfer agent or central administrator globally and will oversee FIS in the provision of its services as its sub-agent or delegate, depending on the local jurisdiction. As part of this strategic partnership, approximately 1,450 Franklin Templeton employees across Asia Pacific, Canada, Europe, and the U.S. will be given the opportunity to join FIS.

About Franklin Templeton

Franklin Resources, Inc. [NYSE:BEN] is a global investment management organization with subsidiaries operating as Franklin Templeton and serving clients in over 165 countries. Franklin Templeton’s mission is to help clients achieve better outcomes through investment management expertise, wealth management and technology solutions. Through its specialist investment managers, the company brings extensive capabilities in equity, fixed income, multi-asset solutions and alternatives. With offices in more than 30 countries and approximately 1,300 investment professionals, the California-based company has over 70 years of investment experience and over $1.5 trillion in assets under management as of October 31, 2021. For more information, please visit franklintempleton.com and follow us on LinkedIn, Twitter and Facebook.

Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. When used in this press release, words or phrases generally written in the future tense and/or preceded by words such as “will,” “may,” “could,” “expect,” “believe,” “anticipate,” “intend,” “plan,” “seek,” “estimate,” “preliminary” or other similar words are forward-looking statements.

Forward-looking statements involve a number of known and unknown risks, uncertainties and other important factors, some of which are discussed in the following sentence, that could cause actual results and outcomes to differ materially from any future results or outcomes expressed or implied by such forward-looking statements.

For a detailed discussion of other risk factors, including important factors that may affect Franklin’s business future operating results please refer to the risks, uncertainties and factors described in Franklin’s recent filings with the U.S. Securities and Exchange Commission (“SEC”), including, without limitation, Franklin’s most recent Annual Report on Form 10-K and subsequent periodic and current reports.

Any forward-looking statement made in this press release speaks only as of the date on which it is made. Factors or events that could cause actual results to differ may emerge from time to time, and it is not possible for us to predict all of them. Franklin undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise, except as may be required by law.

Franklin Resources, Inc.

Corporate Communications: Matt Walsh, (650) 312-2245, matthew.walsh@franklintempleton.com

Investor Relations: Selene Oh, (650) 312-4091, selene.oh@franklintempleton.com

franklinresources.com

Source: Franklin Resources, Inc.

FAQ

What is the recent partnership announcement involving BEN?

Franklin Templeton (BEN) announced a partnership with FIS to enhance its global transfer agency services.

How many employees are affected by the transfer agency change at Franklin Templeton?

Approximately 1,450 employees will be affected by the transition to FIS.

What is the primary goal of the Franklin Templeton and FIS partnership?

The primary goal is to improve client service and operational efficiency in transfer agency services.

How does this partnership impact Franklin Templeton's asset management capabilities?

This partnership allows Franklin Templeton to focus on its core business while leveraging FIS's technology for enhanced service delivery.

What assets does Franklin Templeton manage?

Franklin Templeton manages approximately $1.56 trillion in assets globally.

Franklin Resources, Inc.

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