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Bombardier Adds New Line Maintenance Station in Farnborough, Expanding Impressive Customer Service Footprint in Europe

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Bombardier has expanded its customer service footprint in Europe by adding a new line maintenance station in Farnborough, UK. This addition brings Bombardier's global line maintenance stations to 9, offering light scheduled and unscheduled maintenance, as well as Aircraft on Ground (AOG) support for all Learjet, Challenger, and Global series business jets.

The new station complements Bombardier's existing European service network, including the London Biggin Hill Service Centre, Berlin Service Centre, and Paris Line Maintenance Station. This expansion is part of Bombardier's commitment to enhancing OEM support for customers in the region, providing more resources and increased flexibility closer to their base of operations.

Bombardier's global network now includes 10 service centres and 35 Mobile Response Team units, ensuring comprehensive support for its aircraft worldwide.

Bombardier ha ampliato la sua presenza nel servizio clienti in Europa aggiungendo una nuova stazione di manutenzione lineare a Farnborough, Regno Unito. Quest'aggiunta porta il numero delle stazioni di manutenzione lineare globali di Bombardier a 9, offrendo manutenzione programmata e non programmata leggera, oltre a supporto per Aeromobili a Terra (AOG) per tutti i jet business della serie Learjet, Challenger e Global.

La nuova stazione integra la rete di servizi europea esistente di Bombardier, che include il Centro Servizi di London Biggin Hill, il Centro Servizi di Berlino, e la Stazione di Manutenzione Lineare di Parigi. Questa espansione fa parte dell'impegno di Bombardier a potenziare il supporto OEM per i clienti nella regione, fornendo più risorse e una maggiore flessibilità vicino alle loro basi operative.

La rete globale di Bombardier ora comprende 10 centri di servizio e 35 unità del Mobile Response Team, assicurando un supporto completo per i suoi aerei in tutto il mondo.

Bombardier ha ampliado su presencia de servicio al cliente en Europa al agregar una nueva estación de mantenimiento en Farnborough, Reino Unido. Esta adición lleva el total de estaciones de mantenimiento de línea de Bombardier a 9, ofreciendo mantenimiento programado y no programado ligero, así como soporte para Aeronaves en Tierra (AOG) para todos los jets de negocios de las series Learjet, Challenger y Global.

La nueva estación complementa la red de servicios europea existente de Bombardier, que incluye el Centro de Servicios London Biggin Hill, el Centro de Servicios de Berlín y la Estación de Mantenimiento de Línea de París. Esta expansión es parte del compromiso de Bombardier para mejorar el soporte OEM para los clientes en la región, proporcionando más recursos y mayor flexibilidad cerca de sus bases de operaciones.

La red global de Bombardier ahora incluye 10 centros de servicio y 35 unidades del Mobile Response Team, asegurando un soporte integral para sus aeronaves en todo el mundo.

봄바디어는 유럽에서 고객 서비스의 범위를 확장했습니다 영국 파넘버로 새로운 라인 유지보수 스테이션을 추가했습니다. 이번 추가로 봄바디어의 글로벌 라인 유지보수 스테이션은 9개로 증가하였으며, 경량 정기 및 비정기 유지보수와 항공기 부지(AOG) 지원을 모든 Learjet, Challenger 및 Global 시리즈 비즈니스 제트기에 제공합니다.

새로운 스테이션은 봄바디어의 기존 유럽 서비스 네트워크인 런던 빅긴힐 서비스 센터, 베를린 서비스 센터 및 파리 라인 유지보수 스테이션을 보완합니다. 이번 확장은 지역 내 고객을 위한 OEM 지원을 강화하려는 봄바디어의 약속의 일환이며, 고객의 운영 근거리에서 더 많은 자원과 유연성을 제공합니다.

봄바디어의 글로벌 네트워크는 이제 10개 서비스 센터와 35개 모바일 대응팀 유닛을 포함하여 전 세계 항공기에 대한 포괄적인 지원을 보장합니다.

Bombardier a élargi son empreinte de service client en Europe en ajoutant une nouvelle station de maintenance préventive à Farnborough, au Royaume-Uni. Cet ajout porte à 9 le nombre de stations de maintenance préventive de Bombardier à travers le monde, offrant une maintenance légère planifiée et non planifiée, ainsi qu'un soutien pour les Aéronefs au Sol (AOG) pour tous les jets d'affaires des séries Learjet, Challenger et Global.

La nouvelle station complète le réseau de services existant de Bombardier en Europe, qui comprend le Centre de Service de London Biggin Hill, le Centre de Service de Berlin, et la Station de Maintenance de Ligne de Paris. Cette expansion fait partie de l'engagement de Bombardier à renforcer le soutien OEM pour les clients de la région, en fournissant davantage de ressources et une flexibilité accrue plus près de leurs bases d'opérations.

Le réseau mondial de Bombardier comprend désormais 10 centres de service et 35 unités de l'équipe de réponse mobile, garantissant un soutien complet pour ses avions à l'échelle mondiale.

Bombardier hat seinen Kundenservice in Europa expandiert, indem es eine neue Linienwartungsstation in Farnborough, Großbritannien, hinzufügte. Diese Ergänzung erhöht die Anzahl der globalen Linienwartungsstationen von Bombardier auf 9 und bietet leichte planmäßige und außerplanmäßige Wartung sowie Unterstützung für Flugzeuge am Boden (AOG) für alle Learjet-, Challenger- und Global-Serie Geschäftsflieger.

Die neue Station ergänzt das bestehende europäische Servicenetzwerk von Bombardier, zu dem das London Biggin Hill Service-Center, das Berliner Service-Center und die Pariser Linienwartungsstation gehören. Diese Expansion ist Teil des Engagements von Bombardier, den OEM-Support für Kunden in der Region zu verbessern und mehr Ressourcen sowie erhöhte Flexibilität näher an ihren Betriebsstandorten zu bieten.

Das globale Netzwerk von Bombardier umfasst jetzt 10 Service-Center und 35 Mobile Response Team-Einheiten, die umfassende Unterstützung für seine Flugzeuge weltweit gewährleisten.

Positive
  • Expansion of customer service network with new line maintenance station in Farnborough, UK
  • Increase in global line maintenance stations to 9, enhancing service capabilities
  • Strengthened presence in the important European market
  • Ability to provide OEM support for all Learjet, Challenger, and Global series business jets
Negative
  • None.
  • New line maintenance station provides quick and efficient light scheduled and unscheduled maintenance, as well as Aircraft on Ground (AOG) support
  • On-site technicians offer OEM support to all Learjet, Challenger and Global aircraft
  • New addition complements the wide array of options for Bombardier’s customers in Europe, including state-of-the-art London Biggin Hill Service Centre, award-winning Berlin Service Centre and highly capable Paris Line Maintenance Station

MONTRÉAL, July 22, 2024 (GLOBE NEWSWIRE) -- Bombardier is pleased to announce that it has added a new line maintenance station in Farnborough, UK further complementing its customer service footprint in Europe. The introduction of the new option builds on the turnkey, OEM service Bombardier customers receive in the region.

Located at the Farnborough Airport, the new Farnborough Line Maintenance Station brings Bombardier’s worldwide number of line maintenance stations to 9, providing customers with light scheduled and unscheduled maintenance, as well as Aircraft on Ground (AOG) support. The technical engineers supporting the new location are certified for all Learjet, Challenger and Global series business jets. 

“The addition of the Farnborough Line Maintenance Station is an integral part of our overall mission to provide easy and enhanced OEM support for our customers in this very important region,” said Paul Sislian, Executive Vice President, Aftermarket Services & Strategy, Bombardier. “We are delighted to demonstrate once again our commitment to offering the most elevated experience, providing more resources and increased flexibility to our clients, closer to their base of operations.” 

The addition of the new line maintenance station in Farnborough extends Bombardier’s commitment to the European market and adds to its worldwide network of 10 service centres and 35 Mobile Response Team (MRT) units around the globe, all equipped to quickly and efficiently support Bombardier Learjet, Challenger and Global business aircraft.

Clients based in Europe also benefit from the turnkey service at Bombardier’s service centres in London Biggin Hill, the Berlin Service Centre and the Paris Line Maintenance Station.

London Biggin Hill Service Centre

Renovated in 2022, the nearly 250,000 sq. ft. London Biggin Hill Service Centre offers complete heavy maintenance capabilities and is fully equipped to perform scheduled and unscheduled maintenance, as well as modifications and avionics installations for Bombardier Learjet, Challenger and Global aircraft.

The two-storey facility features more than 22 service bays providing the space and flexibility to offer a full range of maintenance and refurbishment services on Bombardier’s vast portfolio of products, including the capacity to accommodate up to 14 Global 7500 aircraft at the same time. Bombardier also recently added a new 700 sq. ft. Material Lounge in concert with F/LIST, providing customers with a comprehensive portfolio of interior materials, fabrics and components for aircraft enhancement.

Berlin Service Centre

Bombardier’s award-winning Berlin Service Centre also offers complete turn-key service capabilities for its European customers. Strategically located at Berlin Brandenburg Airport, the Berlin Service Centre has been providing MRO services to Bombardier business aircraft customers since 1997. The facility boasts more than 160,000 sq. ft. of service capacity and has 240 highly skilled employees on site.

Paris Line Maintenance Station

Bombardier’s European footprint also extends to the Paris Line Maintenance Station. Complete with a 30,000 sq. ft. hangar, this facility is capable of holding up to three Global 7500 aircraft at a time or as many as six Learjet or Challenger aircraft. Coupled with Bombardier’s fast, efficient 365/24/7 Customer Response Centre (CRC) and the worldwide 35 Mobile Response Team members, Bombardier can consistently provide its European and worldwide customers with a comprehensive service solution for all their maintenance and overhaul needs.

About Bombardier

At Bombardier (BBD-B.TO), we design, build, modify and maintain the world’s best-performing aircraft for the world’s most discerning people and businesses, governments and militaries. That means not simply exceeding standards but understanding customers well enough to anticipate their unspoken needs.

For them, we are committed to pioneering the future of aviation—innovating to make flying more reliable, efficient and sustainable. And we are passionate about delivering unrivaled craftsmanship and care, giving our customers greater confidence and the elevated experience they deserve and expect. Because people who shape the world will always need the most productive and responsible ways to move through it.

Bombardier customers operate a fleet of approximately 5,000 aircraft, supported by a vast network of Bombardier team members worldwide and 10 service facilities across six countries. Bombardier’s performance-leading jets are proudly manufactured in aerostructure, assembly and completion facilities in Canada, the United States and Mexico.   

For Information

For corporate news and information, including Bombardier’s Environmental, Social and Governance report, as well as the company’s plans to cover all its flight operations with a Sustainable Aviation Fuel (SAF) blend utilizing the Book and Claim system visit bombardier.com.

Learn more about Bombardier’s industry-leading products and customer service network at businessaircraft.bombardier.com. Follow us on X (Twitter) @Bombardier.

Media Contacts

General media contact webform

Matthew Nicholls
+1-514-243-8214
Matthew.Nicholls@aero.bombardier.com

Bombardier, Learjet, Challenger, Global and Global 7500 are registered or unregistered trademarks of Bombardier Inc. or its subsidiaries.


FAQ

What new service has Bombardier (BDRBF) added in Farnborough, UK?

Bombardier has added a new line maintenance station in Farnborough, UK, offering light scheduled and unscheduled maintenance, as well as Aircraft on Ground (AOG) support for all Learjet, Challenger, and Global series business jets.

How many line maintenance stations does Bombardier (BDRBF) now have worldwide?

With the addition of the Farnborough station, Bombardier now has 9 line maintenance stations worldwide.

What services does Bombardier's (BDRBF) London Biggin Hill Service Centre offer?

The London Biggin Hill Service Centre offers complete heavy maintenance capabilities, scheduled and unscheduled maintenance, modifications, and avionics installations for Bombardier Learjet, Challenger, and Global aircraft.

How many Mobile Response Team units does Bombardier (BDRBF) have globally?

Bombardier has 35 Mobile Response Team (MRT) units around the globe to support its aircraft.

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