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Banner Bank has been named one of the World’s Best Banks by Forbes for the fourth year in a row. The recognition is based on a survey of over 48,000 banking clients in 32 countries, rating banks on general satisfaction, recommendation, trust, financial advice, digital services, customer services, and terms and conditions.
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WALLA WALLA, Wash.--(BUSINESS WIRE)--
Forbes recently named Banner Bank one of the World’s Best Banks for the fourth consecutive year.
(Graphic: Business Wire)
“Being recognized again as one of the strongest and most trustworthy financial institutions, not just in the U.S. but the world, is a tremendous compliment,” said Banner Bank President and CEO Mark Grescovich. “Earning independent recognition from highly-reputable sources further confirms our clients recognize and appreciate our efforts to provide them with outstanding service and value.”
To create its 2023 list, Forbes partnered with Statista to survey more than 48,000 banking clients in 14 languages and 32 countries, asking for their opinions on their current and former banking relationships. Banks were rated on general satisfaction (30% of final score) and whether the customer would recommend the bank (30%). The final 40% came from customer ratings in five key areas: trust, financial advice, digital services, customer services and terms and conditions.
Banner Bank has been named one of the World’s Best Banks by Forbes for the fourth consecutive year.
How was the recognition determined?
Forbes partnered with Statista to survey over 48,000 banking clients in 32 countries, rating banks on general satisfaction, recommendation, trust, financial advice, digital services, customer services, and terms and conditions.
What are the key factors considered in the survey?
The survey considered general satisfaction, recommendation, trust, financial advice, digital services, customer services, and terms and conditions.
What other recognitions has Banner Bank received?
Banner Bank has also been named one of the Most Trustworthy Companies in America by Newsweek, one of the 50 top performing U.S. public banks by S&P Global Market Intelligence, and one of the 100 Best Banks in America by Forbes.