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Alibaba Group Holding Limited (symbol: BABA) is a renowned Chinese multinational technology company specializing in e-commerce, retail, Internet, and technology. It stands as the world's largest online and mobile commerce company, gauged by gross merchandise volume. Alibaba operates several of China’s leading online marketplaces, including Taobao (consumer-to-consumer) and Tmall (business-to-consumer).
The core of Alibaba’s business is its China commerce retail division, which is the most significant source of its cash flow. Beyond this, Alibaba generates revenue through various channels such as China commerce wholesale, international commerce retail and wholesale, local consumer services, cloud computing, digital media and entertainment platforms, Cainiao logistics services, and other innovative initiatives.
In recent news, Alibaba.com, a vital part of Alibaba's global B2B e-commerce platform, introduced its Logistics Marketplace on April 17, 2024. This platform aims to assist U.S. small and medium-sized enterprises (SMEs) in streamlining their supply chains by providing access to affordable, customizable logistics services. The Logistics Marketplace connects buyers with pre-vetted logistics service providers and offers tailored solutions to meet specific logistics demands. Features include real-time quotes, door-to-door express, full container shipping, drop-shipping, and more. This marketplace simplifies the logistics process for SMEs, allowing them to focus more on their business goals.
Additionally, on June 6, 2024, Alibaba.com launched Alibaba Guaranteed, a service designed to simplify global sourcing. This new feature offers fixed prices with shipping included, ensures dispatch within 72 hours, and guarantees delivery by the expected date. It also provides after-sales services such as quick money back for order issues and free local returns for defects. Alibaba Guaranteed aims to make cross-border trade more accessible and reliable for SMEs by providing order security and handling finance and after-sales services.
Launched in 1999, Alibaba.com has grown to serve over 48 million SME buyers and 200,000 suppliers globally. It remains a leading platform for global B2B e-commerce, offering services that cover all aspects of commerce. Alibaba.com is dedicated to innovating within the sourcing and supply chain sectors, supporting SMEs in expanding their global reach.
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