Water Quality Reports Available Online for New Jersey American Water Customers

Rhea-AI Summary

New Jersey American Water reports that its drinking water quality meets or exceeds state and federal standards, serving 2.8 million residents. The annual Water Quality Report, based on tests from January to December 2021, confirms compliance with EPA and NJDEP regulations, including lead levels. The company emphasizes its commitment to high-quality service and transparency, inviting customers to review their specific community reports. Customers can access these reports online or request printed copies.

Positive

• Drinking water quality meets or exceeds state and federal standards, serving 2.8 million residents.
• Investment in systems enhances service quality.
• Transparency in water quality reporting builds customer trust.

Negative

• None.

Reports show drinking water in all service areas meets quality standards

CAMDEN, N.J.--(BUSINESS WIRE)-- New Jersey American Water’s most recent Water Quality Reports are now available for all service areas on its website at www.newjerseyamwater.com/waterquality. The company is proud to report that once again, the drinking water provided to the 2.8 million New Jerseyans it serves meets or surpasses both state and federal water quality standards for all regulated substances, including lead.

“When it comes to water quality and regulatory compliance, we hold ourselves to high standards, employ leading technologies, and consistently rank among the best water companies in the nation,” said Mark McDonough, president of New Jersey American Water. “We encourage our customers to read through the information provided in their specific community reports to better understand the work we do and our commitment to providing high-quality water.”

The 2022 annual water quality report (also referred to as a “consumer confidence report”) details the quality of water provided by the company to its customers using data collected from water quality testing in its local systems between January and December 2021. It highlights the substances detected in the treated drinking water in comparison to the compliance standards established by both the U.S. Environmental Protection Agency (EPA) and the New Jersey Department of Environmental Protection (NJDEP). As an additional layer of education and transparency, the report also details results of tests conducted for certain unregulated compounds, in areas where they are present and thus treated to achieve levels below recommended health guidelines.

“Our water quality results are a testament to our employees’ hard work and dedication to excellence as well as their commitment to our customers,” said McDonough. “These results are also a product of our continued investment into our systems to provide high-quality, reliable service.”

Customers can access the Water Quality report specific to their area by visiting the Water Quality tab on New Jersey American Water’s website and searching for their report by zip code. The company provides a video guide which shows customers how to access their reports step by step. Printed copies of the report are also available to customers who do not wish to access it online. Customers can call the company’s customer service center at 800-272-1325 to request a hard copy of their local report.

To learn more about New Jersey American Water’s commitment to water education, environmental stewardship and quality service, visit www.newjerseyamwater.com.

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to customers to help keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220607006041/en/

Media Contact:

Chelsea Kulp

External Affairs Manager

chelsea.kulp@amwater.com

Source: New Jersey American Water

FAQ

What does the latest water quality report from New Jersey American Water say about lead levels?

The report confirms that the drinking water provided by New Jersey American Water meets or surpasses lead level standards established by state and federal regulations.

How can customers access their specific water quality report for New Jersey American Water?

Customers can visit the Water Quality tab on the New Jersey American Water website and search for their report by zip code.

What time period does the New Jersey American Water quality report cover?

The report details water quality based on testing conducted between January and December 2021.

How many people does New Jersey American Water serve?

New Jersey American Water serves approximately 2.8 million residents in New Jersey.

What agencies oversee the water quality standards for New Jersey American Water?

The water quality standards are overseen by the U.S. Environmental Protection Agency (EPA) and the New Jersey Department of Environmental Protection (NJDEP).