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New Jersey American Water to Start Annual Spring Cleaning

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New Jersey American Water will initiate the annual cleaning of its water distribution system starting March 15, enhancing water quality for approximately 2.8 million customers. The flushing process aims to remove mineral deposits and confirm the operational status of fire hydrants. Customers may experience temporary low water pressure or discoloration during the process. Recommendations include pre-storing water, checking for discoloration before use, and accessing flushing schedules online. New Jersey American Water is a subsidiary of American Water (NYSE: AWK), serving millions with reliable water services.

Positive
  • Enhances water quality for 2.8 million customers.
  • Confirms operational status of fire hydrants.
Negative
  • Customers may experience temporary low water pressure.
  • Temporary water discoloration may occur during the flushing.

Beginning March 15 and into the fall months, New Jersey American Water will perform the annual cleaning of its water distribution system to support the continued provision of high-quality, reliable water service to our customers. Flushing the system helps to clean out any build up of mineral deposits and sediment inside the pipes. The company also flushes its hydrants to confirm they are operational and to check fire flows in the system.

Flushing involves simultaneously opening fire hydrants in a specific area to create increased water flows. The service areas and dates when flushing begins are posted at www.newjerseyamwater.com, under Alerts.

While water mains are being cleaned, customers may notice short periods of low water pressure or discolored water. If customers experience temporary water discoloration, New Jersey American Water recommends running the cold water until it is clear. The following steps are also encouraged:

  • Draw water for cooking prior to the flushing period.
  • Store a large bottle of water in the refrigerator for drinking.
  • Check for discolored water before using the washing machine or dishwasher.
  • If water pressure or water volume seems low after flushing has been completed, check faucet screens for trapped particles.

In addition to viewing the schedule on the company’s website, customers also have the option to be updated on the local flushing schedule via phone call, text or email by enrolling in New Jersey American Water’s customer notification system at www.amwater.com/myaccount.

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

FAQ

When does New Jersey American Water start flushing its system?

Flushing begins on March 15 and continues into the fall months.

What should customers do if they notice discolored water?

Customers are advised to run the cold water until it is clear.

How can customers stay updated on the flushing schedule?

Customers can check the flushing schedule on the New Jersey American Water website or enroll in the customer notification system.

What is the impact of flushing on water pressure?

Customers may notice short periods of low water pressure during the flushing.

What is the customer base of New Jersey American Water?

The company serves approximately 2.8 million people in New Jersey.

American Water Works Company, Inc

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Utilities - Regulated Water
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United States of America
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