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New Jersey American Water to Start Annual Spring Cleaning

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New Jersey American Water will begin its annual water main flushing program next week, continuing through the fall. This initiative is vital for maintaining high-quality water service for customers and complying with the Water Quality Accountability Act. The flushing process will enhance water flow and remove sediment buildup, though customers may experience temporary low pressure or discolored water. Updates about flushing schedules are available on the company’s website. New Jersey American Water serves approximately 2.8 million residents, ensuring reliable water and wastewater services.

Positive
  • Annual flushing program promotes high-quality water service and operational hydrants.
  • Compliance with the Water Quality Accountability Act supports regulatory standards.
  • Service enhancements benefit approximately 2.8 million customers.
Negative
  • Customers may experience temporary low water pressure or discolored water during flushing.

Water main flushing begins this month and continues through the fall

CAMDEN, N.J.--(BUSINESS WIRE)-- Beginning next week and into the fall months, New Jersey American Water will perform the annual flushing of its water distribution system to support the continued provision of high-quality, reliable water service to our customers.

New Jersey American Water’s Kurt Driscoll flushing a hydrant in the company’s Egg Harbor Township service area. (Photo Credit: New Jersey American Water)

New Jersey American Water’s Kurt Driscoll flushing a hydrant in the company’s Egg Harbor Township service area. (Photo Credit: New Jersey American Water)

“Flushing the system helps to clean out any buildup of mineral deposits and sediment inside the pipes,” state Thomas Shroba, Vice President of Operations. “The company also flushes its hydrants to confirm they are operational and to check fire flows in the system.”

Flushing involves simultaneously opening fire hydrants in a specific area to create increased water flows. This routine flushing program also includes flushing blowoff valves on dead end water mains throughout the system. The service areas and dates when flushing begins are posted at www.newjerseyamwater.com, under Alerts.

“In addition to continuously investing in our infrastructure, essential maintenance activities such as our hydrant flushing program are key to providing our customers with high-quality drinking water and is an annual requirement of the Water Quality Accountability Act,” Shroba added.

While water mains are being cleaned, customers may notice short periods of low water pressure or discolored water. If customers experience temporary water discoloration, New Jersey American Water recommends running the cold water until it is clear. The following steps are also encouraged:

  • Draw water for cooking prior to the flushing period.
  • Store a large bottle of water in the refrigerator for drinking.
  • Check for discolored water before using the washing machine or dishwasher.
  • If water pressure or water volume seems low after flushing has been completed, check faucet screens for trapped particles.

In addition to viewing the schedule on the company’s website, customers also have the option to be updated on the local flushing schedule via phone call, text or email by enrolling in New Jersey American Water’s customer notification system at www.mywater.amwater.com.

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing.

Media Contact:

Chelsea Kulp

External Affair Manager

Chelsea.Kulp@amwater.com

Source: New Jersey American Water

FAQ

What is the purpose of the flushing program by New Jersey American Water?

The flushing program aims to maintain high-quality water service by removing sediment buildup and ensuring operational hydrants.

When does the flushing program start for New Jersey American Water?

The flushing program begins next week and will continue through the fall.

How can customers be informed about the flushing schedule for New Jersey American Water?

Customers can check the flushing schedule on the company’s website or enroll in the customer notification system.

How many customers does New Jersey American Water serve?

New Jersey American Water provides service to approximately 2.8 million residents.

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Utilities - Regulated Water
Water Supply
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United States of America
CAMDEN