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New Jersey American Water Announces Lead Service Line Replacement Progress: Approximately 10,000 Service Lines Replaced

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New Jersey American Water has replaced approximately 10,000 customer-owned lead and galvanized steel water service lines as part of its Lead Service Line Replacement program. This progress puts the company on track to meet New Jersey's 2021 law requiring all water providers to replace both utility-owned and customer-owned lead and galvanized service lines by 2031.

The company has launched an interactive webpage and map for customers to view and report their service line material. New initiatives include annual notifications to property owners with lead or galvanized service lines and distribution of pitcher filters after service line replacements, aligning with EPA regulations.

New Jersey American Water emphasizes that while their water quality meets standards, these efforts provide additional protection for customers' health.

New Jersey American Water ha sostituito circa 10.000 tubazioni del servizio idrico in piombo e acciaio galvanizzato di proprietà dei clienti nell'ambito del suo programma di Sostituzione delle Linee di Servizio in Piombo. Questi progressi pongono l'azienda sulla buona strada per rispettare la legge del New Jersey del 2021, che richiede a tutti i fornitori di acqua di sostituire sia le linee di servizio di proprietà dell'utility sia quelle di proprietà dei clienti entro il 2031.

L'azienda ha lanciato una pagina web interattiva e una mappa per i clienti, per visualizzare e segnalare il materiale della loro linea di servizio. Le nuove iniziative includono notifiche annuali ai proprietari immobiliari con linee di servizio in piombo o galvanizzate e distribuzione di filtri a brocca dopo le sostituzioni delle linee di servizio, in conformità con le normative dell'EPA.

New Jersey American Water sottolinea che, anche se la qualità dell'acqua soddisfa gli standard, questi sforzi offrono una protezione aggiuntiva per la salute dei clienti.

New Jersey American Water ha sustituido aproximadamente 10,000 líneas de servicio de agua de plomo y acero galvanizado de propiedad del cliente como parte de su programa de Sustitución de Líneas de Servicio de Plomo. Este progreso pone a la empresa en camino de cumplir la ley de Nueva Jersey de 2021 que requiere que todos los proveedores de agua reemplacen tanto las líneas de servicio de propiedad de la utility como las de propiedad del cliente antes de 2031.

La empresa ha lanzado una página web interactiva y un mapa para que los clientes puedan ver y reportar el material de su línea de servicio. Las nuevas iniciativas incluyen notificaciones anuales a los propietarios de inmuebles con líneas de servicio de plomo o galvanizadas y distribución de filtros de jarra después de las sustituciones de las líneas de servicio, cumpliendo con las regulaciones de la EPA.

New Jersey American Water enfatiza que, aunque la calidad del agua cumple con los estándares, estos esfuerzos brindan una protección adicional para la salud de los clientes.

뉴저지 아메리칸 워터는 고객 소유의 약 10,000개 납 및 아연 도금 강철 수도 서비스 라인을 교체했습니다. 이는 뉴저지의 2021년 법률에 따라 2031년까지 모든 수도 공급자에게 소유utility 와 고객 소유 납 및 아연 도금 서비스 라인을 교체해야 한다는 요구사항을 충족하는 방향으로 나아가고 있습니다.

회사는 고객이 자신의 서비스 라인 재질을 보고하고 확인할 수 있는 인터랙티브 웹페이지 및 맵을 출시했습니다. 새로운 이니셔티브로는 납 또는 아연 도금 서비스 라인이 있는 부동산 소유자에게 연간 통지 제공와 서비스 라인 교체 후 물병 필터 배포가 포함되며, 이는 EPA 규정을 준수합니다.

뉴저지 아메리칸 워터는 물의 품질이 기준을 충족하지만 이러한 노력들이 고객의 건강을 위한 추가적인 보호를 제공한다고 강조합니다.

New Jersey American Water a remplacé environ 10 000 conduites de service en plomb et en acier galvanisé appartenant aux clients dans le cadre de son programme de remplacement des conduites en plomb. Ce progrès place l'entreprise sur la bonne voie pour respecter la loi du New Jersey de 2021, qui exige que tous les fournisseurs d'eau remplacent à la fois les conduites de service appartenant à lutility et celles appartenant aux clients d'ici 2031.

L'entreprise a lancé une page web interactive et une carte pour que les clients puissent visualiser et signaler le matériau de leur conduite de service. Les nouvelles initiatives incluent des notifications annuelles aux propriétaires immobiliers ayant des conduites de service en plomb ou galvanisées et la distribution de filtres à pichet après le remplacement des conduites de service, conformément aux réglementations de l'EPA.

New Jersey American Water souligne que, bien que la qualité de l'eau réponde aux normes, ces efforts apportent une protection supplémentaire pour la santé des clients.

New Jersey American Water hat etwa 10.000 kundenbesessene Wasserleitungen aus Blei und verzinktem Stahl ersetzt, im Rahmen seines Programms zur Ersetzung von Bleileitungen. Dieser Fortschritt bringt das Unternehmen auf Kurs, um das Gesetz von New Jersey aus dem Jahr 2021 einzuhalten, das alle Wasserversorger verpflichtet, sowohl versorgereigene als auch kundenbesessene Blei- und verzinkte Leitungen bis 2031 zu ersetzen.

Das Unternehmen hat eine interaktive Webseite und Karte gestartet, auf der Kunden das Material ihrer Wasserleitungen einsehen und melden können. Zu den neuen Initiativen gehören jährliche Benachrichtigungen an Grundstückseigentümer mit Blei- oder verzinkten Wasserleitungen sowie Verteilung von Wasserfiltern nach Ersatz der Wasserleitungen, um den EPA-Vorschriften zu entsprechen.

New Jersey American Water betont, dass, obwohl die Wasserqualität den Standards entspricht, diese Maßnahmen einen zusätzlichen Schutz für die Gesundheit der Kunden bieten.

Positive
  • Successfully replaced 10,000 customer-owned lead and galvanized steel water service lines
  • On track to meet New Jersey's 2031 deadline for service line replacements
  • Launched interactive webpage and map for customer service line identification
  • Proactively distributing pitcher filters after service line replacements
  • Water quality meets state and federal regulations, including those for lead
Negative
  • None.

Insights

New Jersey American Water's progress in replacing 10,000 lead and galvanized steel service lines is a significant step towards improving water infrastructure and public health. This initiative aligns with the 2021 New Jersey state law mandating complete replacement by 2031, demonstrating proactive compliance. The company's interactive webpage for customer self-identification is an innovative approach to expedite the process. However, the true challenge lies in maintaining this momentum and ensuring 100% replacement within the stipulated timeframe.

The upcoming distribution of pitcher filters, in line with EPA regulations, adds an extra layer of protection for customers. While this is commendable, it's important to monitor the effectiveness of this strategy in reducing lead exposure. The company's transparency in notifying property owners and providing public access to service line material information is praiseworthy, setting a benchmark for other states to follow in lead mitigation efforts.

The replacement of 10,000 lead and galvanized steel service lines by New Jersey American Water marks a substantial public health achievement. Lead exposure, even at low levels, can cause serious health problems, particularly in children and pregnant women. This proactive approach not only complies with state regulations but also significantly reduces the risk of lead contamination in drinking water.

The company's strategy of customer education, outreach and the provision of pitcher filters post-replacement aligns with best practices in public health interventions. However, it's important to emphasize that while the water meets current standards, the presence of lead service lines still poses a risk. Continuous monitoring and public awareness campaigns will be essential to ensure the program's long-term success and to mitigate any potential health impacts during the transition period.

New Jersey American Water's lead service line replacement initiative represents a significant infrastructure investment. While the exact cost isn't disclosed, such projects typically involve substantial capital expenditure. The 10,000 lines replaced likely represent a considerable portion of their infrastructure upgrade budget. This proactive approach may lead to long-term cost savings by avoiding potential legal issues and health-related expenses associated with lead contamination.

The company's investment in an interactive webpage and mapping system demonstrates a commitment to technological solutions for infrastructure management. This could potentially streamline operations and reduce costs in the long run. However, investors should be aware that the remaining replacements might incur increasing marginal costs as harder-to-reach or identify lines are addressed. The company's ability to maintain this pace of replacement while managing costs will be important for its financial performance in the coming years.

Continues customer education and outreach efforts; Begins distribution of pitcher filters in advance of EPA requirement.

CAMDEN, N.J.--(BUSINESS WIRE)-- New Jersey American Water announced today that it has successfully replaced approximately 10,000 customer-owned lead and galvanized steel water service lines to date as part of its ongoing Lead Service Line Replacement program. This achievement is a significant step forward, putting New Jersey American Water on pace to meet requirements of a New Jersey state law passed in 2021, which mandates all water providers to replace both utility-owned and customer-owned lead and galvanized service lines by 2031.

In response to this law in January 2022, New Jersey American Water published a robust, interactive webpage and map, located at newjerseyamwater.com/leadfacts, to allow customers to view the service line material of their property, self-identify in three easy steps, and report the material to New Jersey American Water so all lead and galvanized steel lines can be replaced.

"The considerable progress we’ve made in just three years demonstrates our unwavering commitment to modernizing water infrastructure and protecting public health,” said Mark McDonough, President, New Jersey American Water. “We're not just meeting legislative requirements; we're setting the standard for proactive lead mitigation in New Jersey. Our work, however, is far from over, and we need our customers' continued cooperation to work with us to identify remaining lead service lines."

As required by state law, New Jersey American Water is notifying property owners with lead or galvanized service lines via direct mail annually until their lead or galvanized service line is replaced. This notification follows the company’s annual July inventory submission to the New Jersey Department of Environmental Protection (NJDEP).

New this year and beginning in October, customers with unknown service line material will receive a letter from New Jersey American Water with helpful information about how to self-identify and report their service line material. This is also a requirement of the U.S. Environmental Protection Agency (EPA) rule for all water providers.

“New Jersey continues to pave the way for the nation in protecting the public from the harmful effects of lead in drinking water,” said Environmental Protection Commissioner Shawn M. LaTourette. “The public’s response to these letters is critical to the success of evaluation and replacement of these lines for protection of public health. New Jersey American Water’s progress in lead service line replacements is a critical step toward improving the overall quality of drinking water in New Jersey. We commend water systems across the state who are working hard to protect and safeguard our communities.”

Additionally, an important next step for customers, New Jersey American Water will begin providing pitcher filters to customers this month after every lead or galvanized steel service line replacement statewide, along with the company’s information packet that includes helpful installation and flushing instructions. Pitcher filter distribution to customers after these replacements will be required by U.S. EPA regulations under the updated Lead and Copper Rule Revisions (LCRR).

"The distribution of pitcher filters is a critical component of the comprehensive approach to lead service line replacement,” stated McDonough. “While our water quality meets standards, these filters provide an extra layer of protection during the transition period after a service line is replaced. It's part of our commitment to proactively safeguard our customers' health and ensure compliance with federal regulations."

It is important to note that if a customer’s service line contains lead, it does not mean they cannot use water as they normally do. New Jersey American Water regularly tests for lead in drinking water and the water delivered to customers meets state and federal water quality regulations, including those set for lead. Additionally, customers should go to www.dep.nj.gov/lead for information on how to reduce exposure to lead in drinking water.

Customers are encouraged to visit the company’s dedicated webpage, www.newjerseyamwater.com/leadfacts for more information about the company’s Lead Service Line Replacement program, including Frequently Asked Questions regarding pitcher filters.

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.9 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on LinkedIn, Facebook, X, and Instagram.

Media:

Chelsea Kulp

Senior Manager of Government and External Affairs

New Jersey American Water

chelsea.kulp@amwater.com

Source: New Jersey American Water

FAQ

How many lead service lines has New Jersey American Water (AWK) replaced so far?

New Jersey American Water has replaced approximately 10,000 customer-owned lead and galvanized steel water service lines to date as part of its Lead Service Line Replacement program.

What is the deadline for New Jersey American Water (AWK) to replace all lead service lines?

New Jersey American Water must replace all utility-owned and customer-owned lead and galvanized service lines by 2031, as mandated by a New Jersey state law passed in 2021.

How can customers of New Jersey American Water (AWK) check their service line material?

Customers can visit newjerseyamwater.com/leadfacts to view an interactive map and webpage where they can check their property's service line material, self-identify in three steps, and report the material to New Jersey American Water.

Is New Jersey American Water (AWK) providing filters to customers after lead service line replacements?

Yes, New Jersey American Water will begin providing pitcher filters to customers after every lead or galvanized steel service line replacement statewide, starting in October 2023.

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