Missouri American Water Reminds Customers of Tips to Prepare Homes for Below Freezing Temperatures

Rhea-AI Summary

Missouri American Water warns residents of potential frozen pipes due to upcoming frigid temperatures. The utility advises on preventive measures such as knowing the main water shut-off valve, draining irrigation systems, and insulating exposed pipes. In case of frozen pipes, customers should shut off the water, thaw pipes safely, and check for leaks after thawing. The company serves approximately 1.5 million people and aims to mitigate repair costs and service interruptions during the winter.

Positive

• Proactive measures to prevent costly repairs and service interruptions.
• Engagement with customers to ensure water service reliability during winter.

Negative

• No significant business development or financial metrics reported.

ST. LOUIS--(BUSINESS WIRE)-- With consistently below freezing temperatures in the forecast, Missouri American Water is reminding residents and business owners to take steps to prevent frozen water pipes. Following these simple tips can protect plumbing and prevent costly repairs and higher water bills.

“Taking preventive steps at the onset of colder temperatures can help to protect our customers from both repair costs and higher water bills this winter,” said Rich Svindland, president of Missouri American Water. “They can also help prevent temporary interruptions in water service.”

Be prepared

• Know the location of your main water shut-off valve.
• Turn off and drain your irrigation system.
• Eliminate sources of cold air near water.
• Protect exposed pipes by wrapping them with insulation, fabric, or newspaper.

When temperatures stay below freezing

• Leave doors open on cabinets and vanities to expose pipes to warmer air.
• Keep water moving through pipes by allowing a small trickle of water to run.
• If it snows, allow the snow to cover your water meter. Snow acts as insulation.

If your pipes freeze

• Shut off the water immediately.
• Thaw pipes with warm air, not direct heat. Avoid leaving space heaters unattended and avoid the use of kerosene heaters or open flames.
• Turn the water back on slowly once pipes have thawed, and check for cracks and leaks.

For more information on cold weather tips, visit missouriamwater.com.

Missouri American Water

Missouri American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.5 million people. For more, visit missouriamwater.com and follow Missouri American Water on Twitter, Facebook and LinkedIn.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and diversityataw.com. Follow American Water on Twitter, Facebook and LinkedIn.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221111005350/en/

Media:

Christie Barnhart

Senior Manager, External Communications

Cell: 417-529-9781

Christie.barnhart@amwater.com

Source: Missouri American Water

FAQ

What steps is Missouri American Water taking to prevent frozen pipes?

Missouri American Water is reminding residents to take preventive measures such as insulating pipes and draining irrigation systems to avoid frozen pipes.

How many people does Missouri American Water serve?

Missouri American Water serves approximately 1.5 million people.

What should I do if my pipes freeze?

If your pipes freeze, shut off the water, thaw pipes with warm air, and check for cracks and leaks once they have thawed.

What is the parent company of Missouri American Water?

Missouri American Water is a subsidiary of American Water, which is listed on the NYSE under the ticker AWK.