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Illinois American Water’s Peoria Water Treatment Plant Earns National Recognition for Water Quality

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Illinois American Water's Peoria Water Treatment Plant received the prestigious Directors Award from the American Water Works Association’s Partnership for Safe Water program for maintaining a Phase III certification for 20 years. This recognition signifies the plant's commitment to high-quality water service, meeting stringent drinking water guidelines beyond those set by the Illinois EPA. The district is among only nine Illinois utilities participating in this initiative, emphasizing its dedication to safe and reliable water service for approximately 1.3 million people.

Positive
  • Awarded Directors Award for 20 years of Phase III certification.
  • Recognized as a high-performing provider of safe drinking water.
  • Participates in a program with more stringent guidelines than the Illinois EPA.
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  • None.

PEORIA, Ill.--(BUSINESS WIRE)-- Illinois American Water’s Peoria Water Treatment Plant and their water quality team earned national recognition from the American Water Works Association’s (AWWA) Partnership for Safe Water program. The district was awarded the Directors Award for maintaining a Phase III certification for 20 years.

This award is based on a peer-reviewed self-assessment of plant operations and water quality data. According to the AWWA, the Directors Award establishes utilities as “high-performing providers of safe drinking water.”

Rachel Bretz, Director of Water Quality and Compliance explained Illinois American Water is one of only nine Illinois-based water utilities participating in the volunteer program which focuses on optimizing water treatment. The program requires participating systems to meet drinking water guidelines which are more stringent than required by the Illinois Environmental Protection Agency (EPA).

Bretz said, “We are honored to receive this award. We believe our customers deserve safe, reliable service at a great value. We hold ourselves to more stringent guidelines and have participated in this program for two decades.”

The voluntary initiative was developed by AWWA, EPA and other water organizations. You can learn more at AWWA’s Partnership for Safe Water webpage.

Illinois American Water’s water quality experts and plant operators monitor water quality around the clock. Water is tested throughout the treatment process and the distribution system to support high-quality water service. The source and quality of drinking water for each water system can be found in the company’s annual Water Quality Reports.

About Illinois American WaterIllinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.3 million people. American Water also operates a customer service center in Alton and a quality control and research laboratory in Belleville. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

ILLINOIS AMERICAN WATER RANKED HIGHEST IN CUSTOMER SATISFACTION WITH LARGE WATER UTILITIES IN THE MIDWEST FOR TWO YEARS IN A ROW.
For J.D. Power 2021 award information, visit jdpower.com/awards

Media Contact: Karen Cotton, Sr. Manager External Communications, Karen.Cotton@amwater.com

Source: Illinois American Water

FAQ

What is the significance of the Directors Award for Illinois American Water?

The Directors Award signifies that Illinois American Water's Peoria Water Treatment Plant has maintained high performance in water quality management for 20 years.

How many Illinois water utilities participate in the Partnership for Safe Water?

Only nine Illinois water utilities participate in the Partnership for Safe Water program.

What population does Illinois American Water serve?

Illinois American Water provides services to approximately 1.3 million people.

Which organization awarded the Directors Award to Illinois American Water?

The Directors Award was awarded by the American Water Works Association (AWWA).

What does the Phase III certification indicate about a water utility?

Phase III certification indicates that a water utility meets high performance standards in providing safe drinking water.

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