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Deadline Extended: California American Water Signs Agreement for Low-Income Household Water Assistance Program Through March 31, 2024

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California American Water (CWA) Customers Surpass $767,000 in Federal Financial Support Through Low-Income Household Water Assistance Program
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  • Customers have received over $767,000 in federal financial support through the Low-Income Household Water Assistance Program (LIHWAP) since its launch in 2022.
  • LIHWAP provides financial assistance to low-income households to help pay their water and wastewater bills, benefiting hundreds of families.
  • The program deadline has been extended through March 31, 2024, providing more time for eligible customers to apply for assistance.
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Customers Surpass $767,000 in Federal Financial Support Through Low-Income Household Water Assistance Program

SACRAMENTO, Calif.--(BUSINESS WIRE)-- California American Water is pleased to announce that the deadline to apply for the Low-Income Household Water Assistance Program (LIHWAP) has been extended through March 31, 2024. LIHWAP is a federal program that provides financial assistance to help low-income households pay their water and wastewater bills.

California American Water customers have surpassed $767,000 in federal financial support through LIHWAP since the program was launched in 2022. This support has helped hundreds of low-income families keep their water and wastewater services on, even during difficult financial times.

“LIHWAP is a valuable resource for low-income households,” said Patrick Pilz, Senior Manager of Field Operation at California American Water. “We encourage our customers who are struggling to pay their water and wastewater bills to apply for assistance through their local community-based organization.”

To apply for LIHWAP, customers can contact their local community-based organization (CBO). To find a CBO in your area, visit the California Department of Community Services and Development’s website at https://csd.ca.gov/waterbill.

Key factors to determine if you are eligible for LIHWAP assistance include:

  • Your total household gross income is at or below 60% of the State Median Income (see table), or
  • A household member is a current recipient of CalFresh, CalWORKs, or the Low Income Home Energy Assistance Program (LIHEAP).

Income Eligibility Limits for LIHWAP, for the 2024 Federal Fiscal Year as outlined by the California Department of Community Services & Development:

Persons In Household

​​Monthly Income

​1​

$2,882.83​

​2​

​​​$3,769.83​

​3

$4,656.83​

​4​​

$5,543.92​

​5

$6,430.92

​6

$7,317.92​

7

$7,484.25​

8

$7,650.58​

9

$7,816.92​

10

$7,983.17​​

California American Water has additional information about each county’s community-based organization for LIHWAP, as well as other Customer Assistance Programs, available on its website.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X (formerly Twitter) and Instagram.

About California American Water

California American Water, a subsidiary of American Water, provides high-quality and reliable water and wastewater services to approximately 700,000 people.

Media

Nichole Baxter

External Affairs

Phone: 916-291-0736

Email: nichole.baxter@amwater.com

Source: California American Water

FAQ

What is the Low-Income Household Water Assistance Program (LIHWAP) and how has it benefited California American Water (CWA) customers?

LIHWAP is a federal program that provides financial assistance to help low-income households pay their water and wastewater bills. California American Water customers have received over $767,000 in federal financial support through LIHWAP since its launch in 2022, benefiting hundreds of low-income families.

What is the eligibility criteria for LIHWAP assistance for California American Water (CWA) customers?

Eligibility for LIHWAP assistance includes having a total household gross income at or below 60% of the State Median Income or being a current recipient of CalFresh, CalWORKs, or the Low Income Home Energy Assistance Program (LIHEAP).

How can California American Water (CWA) customers apply for LIHWAP assistance?

Customers can apply for LIHWAP assistance through their local community-based organization (CBO). They can find a CBO in their area by visiting the California Department of Community Services and Development’s website at https://csd.ca.gov/waterbill.

What is the deadline for applying for LIHWAP assistance for California American Water (CWA) customers?

The deadline to apply for LIHWAP assistance has been extended through March 31, 2024, providing more time for eligible customers to apply for assistance.

What additional information does California American Water (CWA) provide regarding LIHWAP?

California American Water provides additional information regarding LIHWAP eligibility and assistance.

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