California American Water Encourages Customers to Follow Safety Tips
California American Water has issued a safety alert following reports of scammers posing as utility workers in Monterey County. The company emphasizes that legitimate employees always carry proper identification, including company ID badges and driver's licenses. Key safety measures include:
- Verifying employee identification before granting home access
- Checking for official company vehicles with logos
- Contacting the company directly to confirm worker identity
- Being cautious of unauthorized individuals requesting home entry
The company reminds customers that authentic California American Water employees will clearly identify themselves and explain the purpose of their visit.
California American Water ha emesso un avviso di sicurezza dopo segnalazioni di truffatori che si spacciano per lavoratori delle utenze nella contea di Monterey. L'azienda sottolinea che i dipendenti legittimi portano sempre un'adeguata identificazione, inclusi i tesserini identificativi dell'azienda e le patenti di guida. Principali misure di sicurezza includono:
- Verificare l'identificazione dei dipendenti prima di concedere accesso alla casa
- Controllare la presenza di veicoli aziendali ufficiali con logo
- Contattare direttamente l'azienda per confermare l'identità del lavoratore
- Essere cauti nei confronti di individui non autorizzati che richiedono di entrare in casa
L'azienda ricorda ai clienti che i dipendenti autentici di California American Water si identificheranno chiaramente e spiegheranno il motivo della loro visita.
California American Water ha emitido una alerta de seguridad tras informes de estafadores que se hacen pasar por trabajadores de servicios públicos en el condado de Monterey. La empresa enfatiza que los empleados legítimos siempre llevan una identificación adecuada, incluyendo tarjetas de identificación de la empresa y licencias de conducir. Principales medidas de seguridad incluyen:
- Verificar la identificación del empleado antes de permitir el acceso a la casa
- Verificar la presencia de vehículos de la empresa con logotipos
- Contactar a la empresa directamente para confirmar la identidad del trabajador
- Tener cuidado con individuos no autorizados que soliciten acceso a la casa
La empresa recuerda a los clientes que los empleados auténticos de California American Water se identificarán claramente y explicarán el propósito de su visita.
캘리포니아 아메리칸 워터는 몬터레이 카운티에서 공공요금 노동자 행세를 하는 사기범에 대한 보고가 이루어진 후 안전 경고를 발령했습니다. 이 회사는 정식 직원이 항상 회사 ID 배지와 운전 면허증을 포함한 적절한 신분증을 지니고 있다고 강조합니다. 주요 안전 수칙은 다음과 같습니다:
- 집에 출입하기 전에 직원 신분증 확인하기
- 로고가 있는 공식 회사 차량 확인하기
- 직원 신원을 확인하기 위해 직접 회사에 연락하기
- 집 출입을 요청하는 무허가 개인에게 주의하기
회사는 고객에게 진정한 캘리포니아 아메리칸 워터 직원이 자신을 분명히 밝히고 방문 목적을 설명할 것이라고 상기시킵니다.
California American Water a émis une alerte de sécurité suite à des signalements de fraudeurs se faisant passer pour des agents de services publics dans le comté de Monterey. L'entreprise souligne que les employés légitimes portent toujours une identification appropriée, y compris des cartes d'identité d'entreprise et des permis de conduire. Principales mesures de sécurité comprennent :
- Vérifier l'identité de l'employé avant d'accorder l'accès à domicile
- Vérifier la présence de véhicules officiels de l'entreprise avec des logos
- Contacter directement l'entreprise pour confirmer l'identité du travailleur
- Être prudent avec les personnes non autorisées demandant à entrer chez soi
L'entreprise rappelle aux clients que les vrais employés de California American Water s'identifieront clairement et expliqueront le but de leur visite.
California American Water hat eine Sicherheitswarnung herausgegeben, nachdem Berichte über Betrüger eingegangen sind, die sich im Monterey County als Versorgungsmitarbeiter ausgeben. Das Unternehmen betont, dass legitime Mitarbeiter immer einen gültigen Ausweis mit einem Unternehmensausweis und einem Führerschein mitführen. Wichtige Sicherheitsmaßnahmen beinhalten:
- Überprüfung des Mitarbeiterausweises, bevor man Zugang zum Haus gewährt
- Überprüfung auf offizielle Firmenfahrzeuge mit Logos
- Direkte Kontaktaufnahme mit dem Unternehmen, um die Identität des Arbeitnehmers zu bestätigen
- Vorsicht bei unbefugten Personen, die um Hauszugang bitten
Das Unternehmen erinnert die Kunden daran, dass echte Mitarbeiter von California American Water sich klar identifizieren und den Zweck ihres Besuchs erklären.
- None.
- Reports of scammers posing as utility workers in Monterey County service area, potentially affecting customer trust and safety
Recently California American Water has been made aware of scammers posing as utility workers, going door to door, asking permission to enter customers’ homes in
- Ask for proper identification such as a company ID and a driver’s license. Do not open the door to anyone who cannot provide these forms of identification.
- Thoroughly inspect the ID badge. The front of a California American Water ID badge will display the person’s picture and the company logo. Customers may contact the company to confirm the identity of employees before allowing them onto their property.
- Check the person’s vehicle. All California American Water vehicles have the company’s logo clearly displayed.
Following these simple tips can prevent scammers from accessing residents’ homes and helping keep them and their families safe.
California American Water would like to wish our customers a happy and safe holiday season and a prosperous 2025.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X (formally Twitter) and Instagram.
About California American Water
California American Water, a subsidiary of American Water, provides high-quality and reliable water and wastewater services to approximately 700,000 people. For more information, visit www.californiaamwater.com and follow California American Water on LinkedIn, Facebook, X, and Instagram.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241220494218/en/
Josh Stratton
831-435-6015
josh.stratton@amwater.com
Source: California American Water
FAQ
How can customers verify legitimate California American Water employees?
What security measures has California American Water implemented in Monterey County?
What should California American Water customers do if someone suspicious requests home entry?
Where have utility worker scams been reported for California American Water?
