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California American Water Asks Customers to Limit Outdoor Watering to One-day-per-week in Its Ventura County District

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California American Water has announced a one-day-a-week outdoor watering restriction for Ventura County customers, effective June 1, 2022, due to severe drought conditions. Specific guidelines apply to Thousand Oaks, Newbury Park, and Camarillo, while El Rio customers may water twice a week. These measures align with the Metropolitan Water District's Water Shortage Emergency declaration. The company emphasizes the need for immediate water conservation and education to mitigate the impact of the ongoing drought.

Positive
  • Implementation of water conservation measures reflects proactive management in response to drought conditions.
  • Increased focus on customer education regarding water conservation may foster community engagement.
Negative
  • Mandatory watering restrictions could lead to customer dissatisfaction and potential declines in service perception.
  • Ongoing drought conditions highlight vulnerability in water supply, potentially impacting long-term operational stability.

THOUSAND OAKS, Calif.--(BUSINESS WIRE)-- As drought conditions continue to affect communities across the state, California American Water announced the implementation of one-day-a-week-outdoor watering for its Ventura County District customers in Thousand Oaks, Newbury Park, and Camarillo. Customers in the El Rio water system will follow separate rules allowing up to two-days-a-week-outdoor watering.

This action follows The Metropolitan Water District of Southern California and Calleguas Municipal Water District’s declaration of a Water Shortage Emergency for State Water Project dependent areas that requires water utilities and their customers to immediately cut water use by June 1, 2022.

California American Water, in accordance with the water shortage emergency, the Governor’s emergency drought declaration and California Public Utilities Commission’s Rule 14.1, calls upon its Ventura County customers to restrict all non-essential water use. The CPUC authorizes water utilities to implement mandatory conservation measures when the utility determines that water supplies may be insufficient to meet customer demands.

Due to the significant statewide drought conditions severely reducing water supplies to Southern California, California American Water is calling on all consumers to immediately reduce their water use and follow their respective updated watering schedule.

On June 1, 2022, California American Water’s Ventura County District customers should follow the below watering schedule.

Thousand Oaks, Newbury Park and Camarillo Customers Watering Schedule

  • One-Day-A-Week-Watering
  • Residential Odd Address (Addresses ending in 1, 3, 5, 7, 9): Saturday
  • Residential Even Address (Addresses ending in 2, 4, 6, 8, 0): Sunday
  • Non-residential (including multi-family apartments, retail and commercial properties, churches, schools, and parks): Wednesday
  • No watering Monday through Friday for residential properties
  • To avoid evaporation, we recommend customers water outdoors before 9:00 a.m. or after 8:00 p.m.
  • Watering is limited to a total of 15 minutes per station per allowed day
  • Hand watering with a garden hose/nozzle and low-flow irrigation systems (Including drip irrigation and micro spray) that emit less than two gallons per hour are exempt from day of week and time limitation except for irrigation of turf
  • Turf grass irrigation (irrigation timer or garden hose) only permissible on allowed watering day

El Rio Customers Watering Schedule

  • Two-Day-A-Week Watering
  • Odd Address (Addresses ending in 1, 3, 5, 7, 9): Tuesday and Saturday
  • Even Address (Addresses ending in 2, 4, 6, 8, 0): Thursday and Sunday
  • No watering Monday, Wednesday, or Friday
  • To avoid evaporation, we recommend customers water outdoors before 9:00 a.m. or after 8:00 p.m.
  • Watering is limited to a total of 15 minutes per station per allowed day
  • Hand watering with a garden hose/nozzle and low-flow irrigation systems (Including drip irrigation and micro spray) that emit less than two gallons per hour are exempt from day of week and time limitation except for irrigation of turf
  • Turf grass irrigation (irrigation timer or garden hose) only permissible on allowed watering day

“California American Water recognizes the severity of the drought and its effect on our local water supply. Imposing these restrictions is unprecedented but necessary. We are committed to educating our customers on the importance of conservation and ways they can reduce their water usage,” said Jessica Taylor, Southern California director of operations. “California American Water joins the Governor, regional water suppliers and other local agencies in asking customers to immediately limit their outdoor water use and help protect the state’s supplies and our local environment in the face of the extreme drought conditions.”

California American Water continues its initiatives in improving environmental sustainability and conservation by encouraging all consumers to take immediate common-sense steps to reduce water use in their homes and businesses. Additionally, California American Water will implement a district wide drought communications plan to support the water use reductions and urge all its customers to meet the water use reductions.

To learn more about the emergency conservation measures, free conservation programs and services or read CPUC Rule 14.1, customers can visit California American Water’s website at www.californiaamwater.com. Customers can also call their local Conservation Hotline (805) 454-0909 to sign up for a free Water Smart Home Survey or receive more information about conservation services, devices, and rebates.

About California American Water: California American Water, a subsidiary of American Water (NYSE: AWK), provides high-quality and reliable water and wastewater services to more than 725,000 people. Information regarding California American Water’s service areas can be found on the company’s website www.californiaamwater.com.

About American Water: With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn

Media

Brian A. Barreto

External Affairs, Southern California

Phone: 626-388-7484

Email: brian.barreto@amwater.com

Source: California American Water

FAQ

What is the new watering schedule for California American Water's Ventura County customers?

Customers in Thousand Oaks, Newbury Park, and Camarillo can water once a week, while El Rio customers can water twice a week.

When did California American Water implement the watering restrictions?

The restrictions took effect on June 1, 2022.

What are the guidelines for outdoor watering under the new restrictions?

Residential odd addresses water on Saturday and even addresses on Sunday; non-residential watering is on Wednesday.

Why were the watering restrictions implemented by California American Water?

Due to severe drought conditions and a Water Shortage Emergency declared by local water authorities.

How can customers learn more about water conservation measures from California American Water?

Customers can visit California American Water's website or call the local Conservation Hotline for more information.

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