California American Water Acquires East Pasadena Water Company

Rhea-AI Summary

California American Water has successfully acquired the East Pasadena Water Company, a family-owned business serving approximately 3,000 homes and businesses for over 85 years. The acquisition received the necessary approval from the California Public Utilities Commission and was finalized today. This expansion aims to enhance service delivery in Los Angeles County, providing former East Pasadena customers access to new services such as conservation programs and the MyWater portal for bill payments and service announcements.

Positive

• Acquisition expands service to 3,000 homes and businesses.
• Enhanced customer services, including conservation programs and MyWater portal.
• Strategic proximity to existing operations in Los Angeles County.

Negative

• None.

Company welcomes new customers with industry leading service

LOS ANGELES--(BUSINESS WIRE)-- California American Water President Rich Svindland today announced the company’s acquisition of the East Pasadena Water Company, a family-owned company of more than 85 years.

Approximately 3,000 homes and businesses of East Pasadena Water Company will now be served by California American Water’s Los Angeles County District. The California Public Utilities Commission recently approved the sale and the transaction was completed today. The East Pasadena Water Company system is in very close proximity to California American Water’s Los Angeles County operations center located in Rosemead, CA.

“Our team is excited to serve East Pasadena’s Water customers and further expand our footprint in Los Angeles County,” Svindland said. “We have a long history of providing high-quality, reliable service to our customers and we look forward to playing a vital role in the lives of our new customers. We welcome East Pasadena Water Company customers and look forward to providing them the same great level of service that nearly 900,000 of our existing customers already enjoy.”

East Pasadena customers will receive welcome packets and customer information by mail, that will include new contact information, payment options and health and safety restrictions that are in place due to the COVID-19 pandemic.

The sale will bring many benefits to the former East Pasadena Water customers including access to new services such as conservation programs, MyWater and more. MyWater is the company’s online customer service portal, where customers can review their account, pay bills and read important service announcements in multiple different languages.

About California American Water: California American Water, a subsidiary of American Water (NYSE: AWK), provides high-quality and reliable water and/or wastewater services to more than 880,000 California residents. Information regarding California American Water’s service areas can be found on the company’s website www.californiaamwater.com.

About American Water: With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210921006182/en/

Media

Kevin A. Tilden

Vice President, External Affairs

Phone: 619-446-4762

Email: kevin.tilden@amwater.com

Source: California American Water

FAQ

What is the significance of California American Water's acquisition of East Pasadena Water Company?

The acquisition expands California American Water's service area and customer base while providing enhanced services to existing East Pasadena Water Company customers.

When was the acquisition of East Pasadena Water Company completed?

The acquisition was completed today after approval from the California Public Utilities Commission.

How will East Pasadena Water Company customers benefit from the acquisition?

Customers will gain access to new services, including conservation programs and the MyWater online service portal.

What is the expected impact of this acquisition on California American Water's business?

The acquisition is expected to increase market presence and enhance customer satisfaction through improved service offerings.