Avaya Enabling the Composable Enterprise with New AI Capabilities in Collaboration with NVIDIA
Avaya (NYSE:AVYA) presented its AI-driven OneCloud portfolio at the NVIDIA GPU Technology Conference, aiming to enhance communication and collaboration in the evolving business landscape. Key features include integration of AI for personalized engagements and improved productivity through Avaya Spaces, which supports hybrid work environments. The conference runs from April 12-16, with Avaya's keynote on April 14. The focus is on leveraging NVIDIA Maxine technology to improve experiences while addressing video fatigue.
- Avaya is leveraging AI in its OneCloud portfolio to enhance customer and employee experiences.
- The integration of NVIDIA Maxine technology will improve meeting capability and reduce video fatigue.
- Avaya Spaces offers an immersive collaboration experience suitable for hybrid work environments.
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Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is providing attendees at the NVIDIA GPU Technology Conference with new insights into how AI capabilities integrated into its Avaya OneCloud immersive collaboration and communications portfolio will enable today’s composable enterprise to effortlessly deliver memorable experiences for customers and staff.
Avaya OneCloud is an experience platform that includes CCaaS, UCaaS and CPaaS, and which completely redefines how organizations empower an on-demand workforce to deliver optimal experiences for today’s “everything customer.” Avaya is applying AI in new ways across its OneCloud communications and collaboration solutions to create more personalized, in-the-moment engagements. This includes pioneering the use of AI to increase the impact and value of visual, audible and collaborative experiences in its Unified Communications (UCaaS) offerings.
During a session at NVIDIA GTC, Paul Relf, Avaya Senior Director, UCaaS Product Management, and Mike Kuch, Avaya Senior Director, UCaaS Solutions Marketing, will highlight how Avaya OneCloud is leveraging NVIDIA Maxine, a GPU-accelerated SDK, to power the future of work. This includes enhanced capabilities in Avaya Spaces, a modern workstream collaboration solution for the hybrid work-from-anywhere world, which delivers AI-enhanced meetings and more. Avaya Spaces provides an immersive collaboration experience that is changing how work gets done and addresses the “fatigue” many users face with video-only solutions.
“Avaya OneCloud addresses the needs of both employees and customers, as these experiences are increasingly interlinked,” said Anthony Bartolo, Chief Product Officer, Avaya. “Avaya Spaces, for example, is powered by our OneCloud CPaaS for a composable and customizable experience, enabling users to move at the rapid pace of today’s business environment. Avaya is also leveraging NVIDIA to deliver AI capabilities such as noise removal and virtual background through one platform.”
GTC runs from April 12-16 and highlights breakthroughs in AI, accelerated computing, intelligent networking and more. Avaya’s keynote presentation takes place on Wednesday, April 14 at 11:00 a.m. Pacific time.
About Avaya
Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com.
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Source: Avaya Newsroom
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