ArcBest Announces Leadership and Organizational Updates
ArcBest (ARCB) has announced key leadership and organizational changes effective February 1, 2025, aimed at advancing strategic priorities and driving long-term growth. Eddie Sorg, former chief operating officer of asset-light logistics, has been appointed as chief commercial officer, overseeing marketing, sales, customer support, experience, and yield functions. Christopher Adkins has been named chief strategy officer, leading strategy management, data science, and process improvement teams.
Dennis Anderson will continue as chief innovation officer following his September 2024 appointment, focusing on technology initiatives. Steven Leonard, a 24-year company veteran, plans to retire in June 2025 and will continue leading asset-light logistics operations through the transition period. These changes reflect ArcBest's commitment to meeting evolving customer supply chain needs and ensuring alignment between strategy and organizational structure.
ArcBest (ARCB) ha annunciato importanti cambiamenti di leadership e organizzazione che entreranno in vigore il 1° febbraio 2025, con l'obiettivo di promuovere le priorità strategiche e guidare la crescita a lungo termine. Eddie Sorg, ex chief operating officer della logistica a basso investimento, è stato nominato chief commercial officer, supervisando le funzioni di marketing, vendite, supporto clienti, esperienza e rendimenti. Christopher Adkins è stato nominato chief strategy officer, guidando la gestione della strategia, la scienza dei dati e i team di miglioramento dei processi.
Dennis Anderson continuerà come chief innovation officer dopo la sua nomina nel settembre 2024, concentrandosi sulle iniziative tecnologiche. Steven Leonard, un veterano dell'azienda con 24 anni di servizio, prevede di andare in pensione a giugno 2025 e continuerà a guidare le operazioni di logistica a basso investimento durante il periodo di transizione. Questi cambiamenti riflettono l'impegno di ArcBest nel soddisfare le esigenze in evoluzione della catena di fornitura dei clienti e garantire l'allineamento tra strategia e struttura organizzativa.
ArcBest (ARCB) ha anunciado cambios clave en el liderazgo y la organización que entrarán en vigor el 1 de febrero de 2025, con el objetivo de avanzar en prioridades estratégicas y fomentar el crecimiento a largo plazo. Eddie Sorg, ex director de operaciones de logística ligera, ha sido nombrado director comercial, supervisando las funciones de marketing, ventas, atención al cliente, experiencia y rendimiento. Christopher Adkins ha sido designado director de estrategias, liderando la gestión de la estrategia, la ciencia de datos y los equipos de mejora de procesos.
Dennis Anderson continuará como director de innovación tras su nombramiento en septiembre de 2024, enfocándose en iniciativas tecnológicas. Steven Leonard, un veterano de la empresa con 24 años de experiencia, planea retirarse en junio de 2025 y seguirá liderando las operaciones de logística ligera durante el periodo de transición. Estos cambios reflejan el compromiso de ArcBest de satisfacer las necesidades en evolución de la cadena de suministro de los clientes y garantizar la alineación entre la estrategia y la estructura organizativa.
ArcBest (ARCB)는 2025년 2월 1일부로 시행될 주요 리더십 및 조직 변화를 발표했습니다. 이는 전략적 우선 사항을 발전시키고 장기적인 성장을 추진하기 위한 것입니다. Eddie Sorg는 자산 경량 물류의 전 운영 책임자에서 상업 책임자로 임명되어 마케팅, 영업, 고객 지원, 경험 및 수익 기능을 감독하게 됩니다. Christopher Adkins는 전략 관리, 데이터 과학 및 프로세스 개선 팀을 이끄는 전략 책임자로 임명되었습니다.
Dennis Anderson은 2024년 9월에 임명된 혁신 책임자로서 기술 이니셔티브에 집중할 것입니다. Steven Leonard는 24년 경력의 회사 베테랑으로, 2025년 6월에 은퇴할 예정이며, 전환 기간 동안 자산 경량 물류 운영을 계속 이끌 것입니다. 이러한 변화는 ArcBest가 고객 공급망 요구 사항의 변화에 부응하고 전략과 조직 구조 간의 정렬을 보장하는 데 대한 의지를 반영하고 있습니다.
ArcBest (ARCB) a annoncé des changements clés au niveau de la direction et de l'organisation qui entreront en vigueur le 1er février 2025, visant à faire avancer les priorités stratégiques et à stimuler la croissance à long terme. Eddie Sorg, ancien directeur des opérations de la logistique légère, a été nommé directeur commercial, supervisant les fonctions marketing, ventes, support client, expérience et rendement. Christopher Adkins a été nommé directeur de la stratégie, dirigeant la gestion stratégique, la science des données et les équipes d'amélioration des processus.
Dennis Anderson continuera en tant que directeur de l'innovation après sa nomination en septembre 2024, se concentrant sur les initiatives technologiques. Steven Leonard, vétéran de l'entreprise de 24 ans, prévoit de prendre sa retraite en juin 2025 et continuera à diriger les opérations de logistique légère pendant la période de transition. Ces changements reflètent l'engagement d'ArcBest à répondre aux besoins en évolution de la chaîne d'approvisionnement des clients et à garantir l'alignement entre la stratégie et la structure organisationnelle.
ArcBest (ARCB) hat wichtige Führungs- und Organisationsänderungen angekündigt, die am 1. Februar 2025 in Kraft treten sollen, mit dem Ziel, strategische Prioritäten voranzutreiben und das langfristige Wachstum zu fördern. Eddie Sorg, der ehemalige Chief Operating Officer der asset-light Logistik, wurde zum Chief Commercial Officer ernannt und wird Marketing, Vertrieb, Kundenbetreuung, Erfahrung und Ertragsfunktionen überwachen. Christopher Adkins wurde zum Chief Strategy Officer ernannt und leitet die Teams für strategisches Management, Data Science und Prozessverbesserung.
Dennis Anderson wird weiterhin als Chief Innovation Officer tätig sein, nachdem er im September 2024 ernannt wurde, und sich auf technologische Initiativen konzentrieren. Steven Leonard, ein 24-jähriger Unternehmensveteran, plant, im Juni 2025 in Rente zu gehen, und wird die Operations im Bereich asset-light Logistik während der Übergangszeit weiterhin leiten. Diese Veränderungen spiegeln das Engagement von ArcBest wider, den sich entwickelnden Bedürfnissen der Kunden in der Lieferkette gerecht zu werden und sicherzustellen, dass Strategie und Organisationsstruktur aufeinander abgestimmt sind.
- Strategic reorganization aimed at optimizing revenue and operational efficiency
- Consolidation of revenue-generating functions under single leadership for unified customer approach
- Internal promotion of experienced executives demonstrates strong succession planning
- Departure of veteran executive Steven Leonard could create temporary leadership gap in asset-light logistics operations
Insights
“As customer supply chains continue to evolve and become increasingly complex, ArcBest keeps taking steps that ensure our customers have the right solutions and capacity to meet their needs,” said Judy R. McReynolds, ArcBest chairman and CEO. “The leadership and organizational updates announced today reflect our commitment to continuous improvement and innovation. One of the top priorities of our executive team is to remain flexible and responsive to customer needs and market changes while ensuring alignment between our strategy and organizational structure.”
The leadership and organizational updates include:
- Eddie Sorg, previously chief operating officer of asset-light logistics, has been named chief commercial officer and will lead several functions including marketing, sales, customer support, customer experience and yield. Sorg will be focused on optimizing workflows across teams to maximize revenue velocity. Aligning revenue-generating functions under one leader will provide a more unified approach to securing and seamlessly serving customers.
- Christopher Adkins has been named chief strategy officer following his role as vice president of yield strategy and management. In his new role, he will oversee the Company’s strategy management, data science and process improvement teams to advance ArcBest’s most critical initiatives.
- Dennis Anderson will continue to serve as chief innovation officer following his appointment on September 26, 2024. He will remain focused on innovation and technology initiatives that create efficiencies, address customer challenges, and unlock new revenue streams to accelerate growth.
- Steven Leonard plans to retire June 2025, following a 24-year career with ArcBest, and will continue to lead our asset-light logistics operations through the transition period to his retirement.
McReynolds continued, “On behalf of the Board and management team, I’d like to thank Steven for his many contributions to ArcBest for more than two decades. I am looking forward to working with our newly appointed leaders, many of whom are direct results of our robust leadership development programs. We are confident ArcBest remains well positioned for the long-term.”
New officer bios:
Christopher Adkins
Christopher Adkins is the Chief Strategy Officer at ArcBest. With over twelve years of experience, he oversees the teams responsible for the company’s critical strategy management, product management, project management, data science and process improvement initiatives. In this role, Christopher leads the development and execution of strategic initiatives that optimize operational efficiency, enhance data-driven decision making and fuel ongoing growth.
In his career, Christopher has led several high-impact, strategic initiatives that have played a significant role in ArcBest progressing as an integrated logistics company. Among his most notable work achievements is his contribution to ArcBest’s Dynamic less-than-truckload (LTL) pricing initiative and his leadership in automating volume price quotes and tractor detention charges — helping the company transition from manual processes to more efficient automated processes that improve customer experiences and enhance productivity.
Christopher joined the company in 2012 as a Pricing Analyst and has served in various leadership roles, including Manager of Engineering and Technology, Director of Yield Strategy and Vice President of Yield Strategy and Analytics. His most recent role was Vice President of Yield Strategy and Management. Christopher holds a bachelor’s degree in industrial engineering from the University of
Eddie Sorg
Eddie Sorg is the Chief Commercial Officer at ArcBest. With 30 years of experience, he oversees the teams responsible for the company’s marketing, sales, customer support, customer experience and yield functions. With a deep understanding of customer needs and market dynamics, Eddie is focused on building customer-centric strategies that elevate ArcBest’s brand presence and promote customer experience and customer loyalty. His leadership empowers cross-functional teams to collaborate effectively, align with organizational goals and exceed customer expectations at every interaction.
Over his career with the company, Eddie has played a pivotal role in numerous initiatives that have significantly impacted the company’s profitability, customer experience and sustainable growth. His leadership was instrumental in implementing space-based pricing for LTL shipments, introducing Dynamic LTL pricing and advancing pricing methodologies for Managed Solutions. These efforts have not only generated substantial revenue but also enhanced the company’s market position and customer relationships.
Eddie began his career with the company in 1995 as a Pricing Analyst. Since that time he has served in leadership roles including ABF Director of Revenue Accounting, ABF Director of Pricing, Vice President of Yield Management, and most recently Chief Operating Officer of Asset-Light. Eddie holds a bachelor’s degree in industrial engineering from the University of
ABOUT ARCBEST
ArcBest® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 15,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company is developing ground-breaking technology like Vaux™, one of the TIME Best Inventions of 2023. For more information, visit arcb.com.
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Media Contact: Autumnn Mahar
Email: amahar@arcb.com
Phone: 479-494-8221
Investor Relations Contact: Amy Mendenhall
Email: invrel@arcb.com
Phone: 479-785-6200
Source: ArcBest
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