Sam Meckey Named President of WestCX
West Technology Group has appointed Sam Meckey as President of its WestCX business unit, effective immediately. Meckey, former CEO of UpHealth, brings extensive experience in healthcare technology services. His previous roles include leading EXL Services' healthcare business transformation and serving as President of Optum's $1B global BPO/ITO operations.
Meckey's background includes service as a U.S. Navy pilot and officer, with education from the United States Naval Academy, Embry-Riddle Aeronautical University, and Harvard Business School. WestCX, which includes TeleVox and Mosaicx brands, specializes in AI-driven omnichannel solutions for customer engagement optimization.
West Technology Group ha nominato Sam Meckey Presidente della sua unità di business WestCX, con effetto immediato. Meckey, ex CEO di UpHealth, porta con sé una vasta esperienza nei servizi tecnologici per la sanità. Tra i suoi precedenti incarichi, ha guidato la trasformazione del business sanitario di EXL Services e ha ricoperto il ruolo di Presidente delle operazioni globali BPO/ITO da 1 miliardo di dollari di Optum.
Il background di Meckey comprende il servizio come pilota e ufficiale della Marina degli Stati Uniti, con un percorso formativo presso la United States Naval Academy, Embry-Riddle Aeronautical University e Harvard Business School. WestCX, che include i marchi TeleVox e Mosaicx, è specializzata in soluzioni omnicanale basate sull’intelligenza artificiale per ottimizzare l’engagement dei clienti.
West Technology Group ha nombrado a Sam Meckey como Presidente de su unidad de negocio WestCX, con efecto inmediato. Meckey, ex CEO de UpHealth, aporta una amplia experiencia en servicios tecnológicos para el sector salud. Entre sus roles anteriores, lideró la transformación del negocio sanitario de EXL Services y fue Presidente de las operaciones globales BPO/ITO de $1.000 millones de Optum.
El historial de Meckey incluye servicio como piloto y oficial de la Marina de los Estados Unidos, con formación en la United States Naval Academy, Embry-Riddle Aeronautical University y Harvard Business School. WestCX, que incluye las marcas TeleVox y Mosaicx, se especializa en soluciones omnicanal impulsadas por inteligencia artificial para optimizar el compromiso con el cliente.
West Technology Group는 즉시 발효되는 WestCX 사업부의 사장으로 Sam Meckey를 임명했습니다. UpHealth의 전 CEO인 Meckey는 헬스케어 기술 서비스 분야에서 풍부한 경험을 보유하고 있습니다. 이전 역할로는 EXL Services의 헬스케어 비즈니스 혁신을 이끌었으며, Optum의 10억 달러 규모 글로벌 BPO/ITO 운영의 사장을 역임했습니다.
Meckey는 미 해군 조종사 및 장교로 복무했으며, 미국 해군사관학교, 엠브리-리들 항공대학교, 하버드 비즈니스 스쿨에서 교육을 받았습니다. TeleVox와 Mosaicx 브랜드를 포함하는 WestCX는 AI 기반의 옴니채널 솔루션을 통해 고객 참여 최적화를 전문으로 합니다.
West Technology Group a nommé Sam Meckey Président de son unité commerciale WestCX, avec effet immédiat. Meckey, ancien PDG d’UpHealth, apporte une vaste expérience dans les services technologiques de santé. Parmi ses précédents postes, il a dirigé la transformation des activités santé d’EXL Services et a été Président des opérations mondiales BPO/ITO d’Optum, d’une valeur d’un milliard de dollars.
Le parcours de Meckey inclut un service en tant que pilote et officier dans la Marine américaine, avec une formation à la United States Naval Academy, à l’Embry-Riddle Aeronautical University et à la Harvard Business School. WestCX, qui regroupe les marques TeleVox et Mosaicx, est spécialisée dans les solutions omnicanales pilotées par l’IA pour optimiser l’engagement client.
West Technology Group hat Sam Meckey mit sofortiger Wirkung zum Präsidenten seiner Geschäftseinheit WestCX ernannt. Meckey, ehemaliger CEO von UpHealth, bringt umfassende Erfahrung im Bereich Gesundheitstechnologiedienstleistungen mit. Zu seinen früheren Positionen gehört die Leitung der Geschäftstransformation im Gesundheitswesen bei EXL Services sowie die Funktion als Präsident der globalen BPO/ITO-Operationen von Optum mit einem Volumen von 1 Milliarde US-Dollar.
Meckeys Hintergrund umfasst den Dienst als Pilot und Offizier der US Navy sowie eine Ausbildung an der United States Naval Academy, der Embry-Riddle Aeronautical University und der Harvard Business School. WestCX, zu dem die Marken TeleVox und Mosaicx gehören, ist auf KI-gesteuerte Omnichannel-Lösungen zur Optimierung des Kundenengagements spezialisiert.
- Appointment of experienced executive with proven track record in healthcare technology services
- Strategic hire brings expertise in driving sales growth and business transformation
- New leadership has history of managing billion-dollar operations
- None.
ISLANDIA, N.Y., April 28, 2025 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”), a global leader in technology-enabled services, today announced the appointment of Sam Meckey as President of its WestCX business unit, effective immediately.
Mr. Meckey most recently served as the Chief Executive Officer of UpHealth, a publicly traded digital health solutions business. Mr. Meckey joined UpHealth from EXL Services, where he led the healthcare business, driving a transformation of this business from a BPO to a tech-enabled services player. Before EXL, Mr. Meckey held several positions at Optum, ultimately leading the
WestCX delivers AI-driven omnichannel solutions that power intelligent interactions and optimize engagements, improving efficiency and customer satisfaction. WestCX includes the Company’s TeleVox and Mosaicx brands.
“I am excited to welcome Sam Meckey as WestCX’s new President. Sam brings two decades of experience in the healthcare industry and has a remarkable track record of driving sales growth, transforming businesses for sustained success, and optimizing operations. His strategic leadership and commitment to operational excellence has consistently delivered measurable results and I look forward to working with him in this next phase of WestCX’s development,” said John Shlonsky, Chief Executive Officer and President of West.
About West
West Technology Group, LLC is an innovative, cloud-based, global technology partner to clients around the world. Our solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight.
West has sales and/or operations in the United States, Canada, Europe, Asia Pacific, and Latin America. West is controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO). For more information, please visit www.west.com.
Contact Dave Pleiss Investor & Public Relations DMPleiss@West.com
FAQ
What experience does Sam Meckey bring to his new role as WestCX President?
What services does WestCX provide under West Technology Group?
What is Sam Meckey's educational background?
What was Sam Meckey's role before joining WestCX?
