Alight Worklife® Enabled Over 100% ROI and Significant Cost Savings, Total Economic Impact Study Finds

Rhea-AI Summary

Alight, Inc. (NYSE: ALIT) announced the results of Forrester's Total Economic Impact™ study, evaluating the ROI of Alight Worklife for employee benefits management. The study, based on a client interview, revealed significant benefits:

• 112% ROI
• $2 million annual health cost savings
• Payback period under 12 months
• $4.8 million net present value over three years

The study highlighted productivity gains of 25% in benefits administration and the platform's integration with over 600 benefits ecosystem programs. Greg Goff, President at Alight, emphasized how their AI-powered solutions are reshaping the benefits landscape, improving financial outcomes and employee experiences.

Positive

• 112% Return on Investment (ROI) for the client company
• $2 million annual health cost savings
• Payback period of less than 12 months
• $4.8 million Net Present Value (NPV) over three years
• 25% productivity gains in benefits administration
• Integration with over 600 benefits ecosystem programs and tools

Negative

• None.

Insights

Financial Analyst

The Forrester Total Economic Impact study on Alight Worklife reveals impressive financial outcomes for clients. With a $4.8 million Net Present Value over three years and a 112% ROI, the platform demonstrates strong value proposition. The $2 million annual health cost savings is particularly noteworthy, as it directly impacts the bottom line. The sub-12-month payback period indicates rapid realization of benefits, which is important in today's fast-paced business environment. These figures suggest that Alight's AI-powered platform could be a game-changer in the benefits management space, potentially driving significant cost efficiencies for large enterprises.

Human Resources Expert

Alight Worklife's impact on HR operations is substantial. The 25% productivity gain in benefits administration is a major efficiency boost, allowing HR teams to focus on more strategic initiatives. The platform's integration with over 600 benefits ecosystem programs showcases its versatility and potential to streamline complex benefits landscapes. The AI-driven approach, trained on comprehensive U.S. benefits data, suggests a sophisticated solution that can adapt to diverse organizational needs. This level of automation and intelligence in benefits management could significantly enhance employee experience and satisfaction, which are important factors in talent retention and attraction in today's competitive job market.

Technology Analyst

Alight Worklife's success highlights the growing importance of AI-driven solutions in HR tech. The platform's ability to integrate with numerous benefits programs and deliver tangible cost savings demonstrates the power of advanced data analytics in benefits management. The reported efficiency gains suggest that the AI is effectively handling complex tasks, potentially reducing human error and improving decision-making. However, it's important to note that the study is based on a single client's experience. While promising, potential investors should consider how these results might scale across different company sizes and industries. The platform's adaptability and continuous learning capabilities will be important factors in its long-term success in the rapidly evolving HR tech landscape.

Independent analysis, based on interview with a company using Alight Worklife, revealed business growth and profitability benefits, including:

- A 112% ROI,

- $2 million in annual health cost savings,

- A payback period of under 12 months and a net present value of $4.8 million over three years.

CHICAGO--(BUSINESS WIRE)-- Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital technology and services provider, today announced the results of Forrester’s Total Economic Impact™ study, Forrester’s methodology for measuring the comprehensive impact of a company’s investments, technologies, projects and initiatives. Commissioned by Alight and conducted by Forrester Consulting, the study evaluated the return on investment (ROI) for one of Alight's clients, highlighting the potential ROI that clients could achieve by using Alight Worklife to manage employee benefits.

To better understand the benefits, costs and risks associated with this investment, Forrester interviewed the representative of an organization who has experience using Alight Worklife to project a three-year financial analysis. During its analysis, Forrester found that the company experienced immediate benefits in terms of business growth and profitability, including a 112% return on investment (ROI) and annual health cost savings of $2 million.

“Forrester’s TEI study demonstrates for us how our integrated benefits solutions are reshaping the benefits landscape, driving significant improvements in both financial outcomes and employee experiences for our clients,” said Greg Goff, President at Alight. “The Alight Worklife platform, powered by purpose-built AI, is trained on comprehensive U.S. benefits data and supported by a team of benefits experts. This delivers a true benefits advantage as the platform seamlessly integrates with Alight’s health, wealth, wellbeing, navigation and absence administration solutions, as well as over 600 benefits ecosystem programs and tools.”

The interview participant for this study, an executive director of benefits for a global company with approximately 20,000 employees using Alight Worklife, noted, “Alight has helped us streamline and make our day-to-day administrative processes much more efficient. It was a worthwhile investment, and Alight has been very flexible."

Key findings from the Forrester TEI study include:

• 112% Return on Investment (ROI): The study found that Alight Worklife delivered a significant return on investment for this global company, effectively optimizing benefits.
• $2 million annual health cost savings: Alight helped the company’s employees resolve claim issues, find in-network doctors, avoid high-cost procedures and more, resulting in time and cost savings.
• 25% productivity gains: Alight’s Benefits Experts enhanced the efficiency of benefits administration, enabling the client’s teams to redirect resources to more valuable work supporting the employee experience.
• $4.8 million Net Present Value (NPV): Forrester’s evaluation found that Alight Worklife presented this client with an NPV of $4.8 million over three years, highlighting a compelling investment opportunity for other companies considering working with Alight to manage their employee benefits.

To learn about Forrester’s Total Economic Impact study and discover how Alight Worklife is transforming the benefits experience download the full study.

About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider for many of the world’s largest organizations and over 35 million people and dependents. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Our Alight Worklife^® platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life’s most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity. Learn more about the Alight Benefits Advantage™ at alight.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240919401831/en/

Mariana Fischbach

Mariana.Fischbach@alight.com

Source: Alight Solutions

FAQ

What ROI did Alight Worklife achieve according to the Forrester study?

According to the Forrester Total Economic Impact study, Alight Worklife achieved a 112% Return on Investment (ROI) for the client company.

How much did the company save annually on health costs using Alight Worklife?

The study reported that the company using Alight Worklife saved $2 million annually on health costs.

What was the payback period for the Alight Worklife investment?

The payback period for the Alight Worklife investment was less than 12 months, according to the Forrester study.

What productivity gains were reported for benefits administration using Alight Worklife?

The study reported 25% productivity gains in benefits administration for the company using Alight Worklife.

What was the Net Present Value (NPV) of Alight Worklife over three years?

The Forrester study found that Alight Worklife presented a Net Present Value (NPV) of $4.8 million over three years for the client company.