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USAA Teams up With Aflac to Provide New Insurance Options for Members

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USAA, a leading provider of financial services for U.S. military members, veterans, and their families, has announced a new partnership with Aflac, the leading supplemental insurance provider in the U.S. This collaboration aims to expand insurance options for USAA members, offering greater financial security.

USAA members will now have access to Aflac's supplemental insurance products, including Accident Insurance, Cancer Insurance, and Critical Illness Insurance. These plans are designed to complement existing health insurance benefits and help manage financial impacts of unexpected health events.

The partnership combines USAA's dedication to military families with Aflac's expertise in supplemental insurance, aiming to provide enhanced value and support to USAA members. Members can access information about these new insurance options at usaa.com/supplemental.

USAA, un importante fornitore di servizi finanziari per membri delle forze armate statunitensi, veterani e le loro famiglie, ha annunciato una nuova collaborazione con Aflac, il principale fornitore di assicurazioni supplementari negli Stati Uniti. Questa partnership mira a espandere le opzioni assicurative per i membri USAA, offrendo una maggiore sicurezza finanziaria.

I membri di USAA avranno ora accesso ai prodotti di assicurazione supplementare di Aflac, inclusi Assicurazione per infortuni, Assicurazione contro il cancro e Assicurazione per malattie critiche. Questi piani sono progettati per integrare i vantaggi dell'assicurazione sanitaria esistente e aiutare a gestire gli impatti finanziari di eventi sanitari imprevisti.

La partnership combina la dedizione di USAA alle famiglie militari con l'esperienza di Aflac nell'assicurazione supplementare, mirando a fornire maggiore valore e supporto ai membri di USAA. I membri possono accedere a informazioni su queste nuove opzioni assicurative su usaa.com/supplemental.

USAA, un proveedor líder de servicios financieros para miembros militares de EE.UU., veteranos y sus familias, ha anunciado una nueva asociación con Aflac, el proveedor de seguros suplementarios líder en EE.UU. Esta colaboración tiene como objetivo ampliar las opciones de seguro para los miembros de USAA, ofreciendo mayor seguridad financiera.

Los miembros de USAA ahora tendrán acceso a los productos de seguro suplementario de Aflac, que incluyen Seguro contra Accidentes, Seguro de Cáncer y Seguro de Enfermedades Críticas. Estos planes están diseñados para complementar los beneficios existentes de seguro de salud y ayudar a gestionar los impactos financieros de eventos de salud inesperados.

La asociación combina la dedicación de USAA a las familias militares con la experiencia de Aflac en seguros suplementarios, con el objetivo de proporcionar un mayor valor y apoyo a los miembros de USAA. Los miembros pueden acceder a información sobre estas nuevas opciones de seguro en usaa.com/supplemental.

USAA, 미국 군인, 재향군인 및 그 가족을 위한 금융 서비스의 선두 제공업체가 Aflac과의 새로운 파트너십을 발표했습니다. Aflac은 미국 최고의 보완 보험 제공업체입니다. 이 협력은 USAA 회원을 위한 보험 옵션을 확장하여 재정적 안정성을 높이는 것을 목표로 하고 있습니다.

USAA 회원은 이제 Aflac의 보완 보험 상품, 즉 사고 보험, 암 보험, 심각한 질병 보험에 접근할 수 있습니다. 이러한 플랜은 기존 건강 보험 혜택을 보완하고 예상치 못한 건강 사건의 재정적 영향을 관리하는 데 도움을 주도록 설계되었습니다.

이 파트너십은 군 가족에 대한 USAA의 헌신과 보완 보험에 대한 Aflac의 전문성을 결합하여 USAA 회원에게 향상된 가치와 지원을 제공하는 것을 목표로 합니다. 회원들은 이 새로운 보험 옵션에 대한 정보를 usaa.com/supplemental에서 확인할 수 있습니다.

USAA, un fournisseur leader de services financiers pour les membres militaires américains, les vétérans et leurs familles, a annoncé un nouveau partenariat avec Aflac, le principal fournisseur d'assurances complémentaires aux États-Unis. Cette collaboration vise à élargir les options d'assurance pour les membres de l'USAA, offrant ainsi une plus grande sécurité financière.

Les membres de l'USAA auront désormais accès aux produits d'assurance complémentaire d'Aflac, y compris l'Assurance Accident, l'Assurance Cancer et l'Assurance Maladies Critiques. Ces plans sont conçus pour compléter les avantages existants de l'assurance maladie et aider à gérer les impacts financiers des événements de santé imprévus.

Le partenariat combine l'engagement de l'USAA envers les familles militaires avec l'expertise d'Aflac en matière d'assurances complémentaires, visant à fournir une valeur et un soutien accrus aux membres de l'USAA. Les membres peuvent trouver des informations sur ces nouvelles options d'assurance sur usaa.com/supplemental.

USAA, ein führender Anbieter von Finanzdienstleistungen für amerikanische Militärangehörige, Veteranen und deren Familien, hat eine neue Partnerschaft mit Aflac, dem führenden Anbieter von Ergänzungsversicherungen in den USA, angekündigt. Diese Zusammenarbeit zielt darauf ab, die Versicherungsoptionen für USAA-Mitglieder zu erweitern und eine größere finanzielle Sicherheit zu bieten.

USAA-Mitglieder haben nun Zugang zu Aflacs Ergänzungsversicherungsprodukten, darunter Unfallversicherung, Krebsversicherung und Schwerkrankheitsversicherung. Diese Pläne sind dafür ausgelegt, die bestehenden Gesundheitsversicherungsleistungen zu ergänzen und finanzielle Auswirkungen unerwarteter Gesundheitsereignisse zu bewältigen.

Die Partnerschaft vereint USAA's Engagement für Militärfamilien mit Aflacs Fachwissen in der Ergänzungsversicherung, mit dem Ziel, den Mitgliedern von USAA einen höheren Wert und Unterstützung zu bieten. Mitglieder können Informationen zu diesen neuen Versicherungsoptionen auf usaa.com/supplemental abrufen.

Positive
  • Expansion of insurance product offerings for USAA members
  • Access to Aflac's industry-leading customer service and quick claims payment process
  • Potential for increased financial protection for USAA members against unexpected health events
Negative
  • None.

Insights

The partnership between USAA and Aflac represents a strategic move in the insurance industry, potentially impacting both companies' market positions and financial performance. This collaboration could lead to increased revenue streams for both entities, as USAA gains access to Aflac's supplemental insurance products, while Aflac taps into USAA's substantial military-affiliated customer base.

From an investor's perspective, this alliance may result in:

  • Diversified product offerings: USAA can now provide a more comprehensive insurance portfolio, potentially increasing customer retention and attracting new members.
  • Expanded market reach: Aflac gains exposure to USAA's 13 million members, potentially boosting its policyholder base and premium income.
  • Synergistic growth: The combined strength of these two reputable brands could lead to enhanced cross-selling opportunities and increased market share in the supplemental insurance sector.

While specific financial projections are not provided, this partnership has the potential to positively impact both companies' bottom lines in the medium to long term. Investors should monitor upcoming quarterly reports for early indicators of the partnership's success, such as changes in new policy acquisitions or premium growth rates.

This alliance between USAA and Aflac is a significant development in the insurance landscape, particularly for the military and veteran community. The collaboration addresses a important gap in traditional health insurance coverage by offering supplemental plans that can help mitigate out-of-pocket expenses from unexpected health events.

Key points for investors to consider:

  • Product differentiation: The mention of benefits exclusive to USAA members suggests a tailored approach, potentially increasing the attractiveness of these offerings.
  • Market positioning: This move strengthens USAA's position as a comprehensive financial services provider for military families, potentially enhancing customer loyalty and lifetime value.
  • Operational synergies: Aflac's renowned quick claims payment process could improve USAA's overall customer experience, potentially leading to higher satisfaction rates and positive word-of-mouth referrals.

The partnership also reflects a broader trend in the insurance industry towards collaborative models that leverage each company's strengths. This approach can be more cost-effective than developing new products in-house, potentially leading to improved profitability for both entities. Investors should watch for any changes in customer acquisition costs and retention rates as indicators of the partnership's success.

This partnership between USAA and Aflac is a strategic response to evolving consumer needs in the insurance market, particularly within the military and veteran demographic. The collaboration aligns with several key market trends:

  • Rising healthcare costs: As out-of-pocket medical expenses continue to increase, demand for supplemental insurance products is likely to grow.
  • Personalization: The offering of exclusive benefits for USAA members caters to the increasing consumer expectation for tailored insurance solutions.
  • One-stop financial services: By expanding its product range, USAA is positioning itself as a comprehensive financial services provider, which can enhance customer loyalty and lifetime value.

From a market perspective, this move could potentially:

  • Increase USAA's competitive edge in the military financial services niche.
  • Help Aflac penetrate a new, relatively stable customer segment with high brand loyalty.
  • Set a precedent for similar partnerships in the insurance industry, potentially spurring further consolidation or collaboration.

Investors should monitor customer adoption rates of these new products and any shifts in market share within the supplemental insurance sector. Additionally, keep an eye on potential ripple effects in the broader insurance market as competitors may seek similar strategic alliances to remain competitive.

SAN ANTONIO--(BUSINESS WIRE)-- USAA, a leading provider of insurance, banking, and investment and retirement solutions to members of the U.S. military, veterans and their families, is excited to announce a new relationship with Aflac, the leading provider of supplemental insurance in the U.S.1 This collaboration aims to expand the range of insurance products available to USAA members, offering them greater financial security and peace of mind.

Beginning immediately, USAA members will have access to Aflac’s extensive portfolio of supplemental insurance designed to help cover things that are not part of major health insurance coverage. These plans help complement existing health insurance benefits to help members manage the financial impacts of unexpected health events, such as accidents, illnesses, and hospitalizations. The new offerings include Accident Insurance, Cancer Insurance and Critical Illness Insurance, some with benefits members can only get through USAA.

“We are thrilled to partner with Aflac, a company renowned for its commitment to policyholders and its strong reputation in the supplemental insurance market,” said Brandon Carter, President of USAA Life Insurance Company. “This new relationship reflects our ongoing dedication to providing our members with comprehensive and innovative solutions to meet their financial needs. By offering Aflac’s supplemental insurance products, we are enhancing our members’ ability to protect their families and secure their financial futures.”

“We were pleased to have this opportunity to work with a company that has a long-standing history of excellence in serving military members and their families, something that is very near and dear to our employees, our shareholders, and to myself, as a U.S. Marine Corps veteran,” said Aflac U.S. President Virgil Miller. “By pairing two of the nation’s premier brands, we honor those who serve our country, delivering access to Aflac and USAA products that provide the financial protections and peace of mind that they deserve for their service to our country.”

USAA members will benefit from Aflac’s industry-leading customer service and quick claims payment process, ensuring that they receive timely support when they need it most. With Aflac’s supplemental insurance plans, members can receive cash benefits directly, unless otherwise assigned, helping to cover out-of-pocket expenses that major medical insurance might not cover.

The alliance between USAA and Aflac signifies a shared commitment to enhancing the financial well-being of military families. By combining USAA’s extensive experience and dedication to military members with Aflac’s expertise in supplemental insurance, this collaboration is set to help provide unparalleled value and support to USAA members.

For more information about the new supplemental insurance options available through IHC Specialty Benefits, USAA, and Aflac, members are encouraged to visit USAA’s website at usaa.com/supplemental.

About USAA

Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking, and investment and retirement solutions to more than 13 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and three overseas locations and employs more than 38,000 people worldwide. Each year, the company contributes to national and local nonprofits in support of military families and communities where employees live and work. For more information about USAA, follow us on Facebook or Twitter (@USAA), or visit usaa.com.

About Aflac Incorporated

Aflac Incorporated (NYSE: AFL), a Fortune 500 company, has helped provide financial protection and peace of mind for more than 68 years to millions of policyholders and customers through its subsidiaries in the U.S. and Japan. In the U.S., Aflac is the No. 1 provider of supplemental health insurance products.1 In Japan, Aflac Life Insurance Japan is the leading provider of cancer and medical insurance in terms of policies in force. The company takes pride in being there for its policyholders when they need us most, as well as being included in the World’s Most Ethical Companies by Ethisphere for 18 consecutive years (2024), Fortune’s World’s Most Admired Companies for 23 years (2024) and Bloomberg’s Gender-Equality Index for the fourth consecutive year (2023). In addition, the company became a signatory of the Principles for Responsible Investment (PRI) in 2021 and has been included in the Dow Jones Sustainability North America Index (2023) for 10 years. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/espanol. Investors may learn more about Aflac Incorporated and its commitment to corporate social responsibility and sustainability at investors.aflac.com under “Sustainability.”

Health Insurance Solutions provided through USAA Life General Agency (LGA) known in CA and NY as USAA Health and Life Insurance Agency, working with select insurance companies to provide products to our members. LGA receives compensation from these companies, based on the total quantity and quality of insurance coverage purchased. Plans are not available in all states. Coverage is underwritten by the respective insurance company. Each company has sole financial responsibility for its products.

IHC Specialty Benefits, Inc. (IHCSB), 5353 Wayzata Blvd, Ste 300, St. Louis Park, MN 55416, is a licensed insurance agency. IHCSB is a technology-driven, full-service marketing and distribution company that focuses on small employer and individual consumer products through general agents, telebrokerage, advisor centers, and private-label arrangements.

1 LIMRA 2023 U.S. Supplemental Health Insurance Total Market Report

Coverage is underwritten by Aflac. In New York, coverage is underwritten by Aflac New York.

Cancer/Specified-Disease: In Delaware, Policy A72200. Policies B70100DE, B70200DE & B70300DE. In Idaho, Policy A72200ID. Policies B70100ID, B70200ID, B70300ID, B7010EPID, B7020EPID. In Oklahoma, Policy A72200OK. Policies B70100OK, B70200OK, B70300OK, B7010EPOK, B7020EPOK. In Virginia, Policy A72200VA. A75100VA–A75300VA. Critical Illness: In Delaware, Policies A73100DE & A7310HDE. Policies B71100, B71200, B7130H & B7140H. In Oklahoma, Policies A73100OK & A7310HOK. Policies B71100OK & B7110HOK. In Virginia, Policy A73100VA. Accident: In Delaware, Policies A36100DE—A36400DE, & A363OFDE. Policies A371AA & A371BA. In Idaho, Policies A36100ID–A36400ID, & A363OFID. Policy A37000ID. In Oklahoma, Policies A36100OK– A36400OK, & A363OFOK. Policy A37000OK. In Virginia, Policies A36100VA – A36400VA, & A363OFVA. Policies A371AAVA & A371BAVA.

Coverage underwritten by Tier One Insurance Company.

Cancer/Specified-Disease: In Delaware, Policy T70000. In Idaho, Policy T70000ID. In Oklahoma, Policy T70000OK. In Virginia, policies T70000VA & T70000GVA. Not available in NY. Accident: In Delaware, Policy T37000. In Idaho, Policies T37100IDR, T37200IDR, & T37300IDR.In Oklahoma, Policy T37000OK. In Virginia, Policies T37100VA, T37200VA, T37300VA, T37400VA, T37600VA. Not available in NJ or NY. Critical Illness: In Delaware, Policy T71000. In Oklahoma, Policy T71000OK. In Virginia, Policy T71100VA. Not available in ID or NY.

Coverage may not be available in all states, including but not limited to ID, NJ, NM, NY, or VA.

Aflac WWHQ | Tier One Insurance Company | 1932 Wynnton Road | Columbus, GA 31999

Z2400670 Exp. 7/25

USAA Media Relations

External_communications@usaa.com

210-498-0940 

Aflac Media contact – Jon A. Sullivan, 706-763-4813 or Jsullivan@aflac.com

Aflac Analyst and investor contact – David A. Young, 706-596-3264, 800-235-2667 or dyoung@aflac.co

Source: USAA

FAQ

What new insurance options are available to USAA members through the Aflac partnership?

USAA members now have access to Aflac's supplemental insurance products, including Accident Insurance, Cancer Insurance, and Critical Illness Insurance. These plans are designed to complement existing health insurance benefits.

How will the USAA-Aflac partnership benefit military families?

The partnership aims to enhance financial security for military families by providing access to Aflac's supplemental insurance products, which can help cover out-of-pocket expenses not covered by major medical insurance.

When does the USAA-Aflac partnership take effect for members?

The partnership is effective immediately, allowing USAA members to access Aflac's supplemental insurance products right away.

Where can USAA members find information about the new Aflac insurance options?

USAA members can find information about the new supplemental insurance options at usaa.com/supplemental.

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