Aflac Incorporated Announces Retirement of Teresa L. White, President, Aflac U.S.
Aflac Incorporated announced the retirement of Teresa L. White, president of Aflac U.S., effective March 31, 2023. With over two decades in the industry, White has been pivotal in driving revenue and reshaping internal processes. Under her leadership, Aflac achieved record annual new sales and improved premium persistency. Aflac is recognized for its contribution to employee development and diversity. As the company prepares to name her successor, it will continue to focus on sales growth and customer service enhancements.
- Achieved record all-time annual new sales.
- Improved premium persistency under White's leadership.
- Expanded technology innovation to enhance customer experience.
- None.
COLUMBUS, Ga., April 11, 2022 /PRNewswire/ -- Aflac Incorporated today announced that Teresa L. White, president, Aflac U.S., will retire effective March 31, 2023. A veteran in the financial services industry with more than two decades of experience leading operations and driving revenue growth, Teresa has created a vision for Aflac U.S. and has been a steady force in the execution of the company's long-term strategy.
Under Teresa's leadership, Aflac reshaped its internal processes to adapt to the changing dynamics of the marketplace, and expanded technology innovation with tools and solutions designed to both support sales growth and to reimagine the customer experience. She is responsible for driving a carefully designed strategy aimed to expand both distribution and product offering, including standing up the broker distribution channel and launching the consumer markets platforms, as well as actively onboarding strategic acquisitions like Empowered Benefit, Aflac Northern Ireland, Argus and Zurich. During her tenure, Aflac has realized record all-time annual new sales and record premium persistency.
"Teresa embodies Aflac's culture at its best and is a shining example of compassionate and caring leadership combined with a deep understanding of our business and what it takes to deliver operational excellence and revenue growth," said Dan Amos, Aflac CEO and Chairman of the Board. "Teresa helped shape and nurture Aflac's unique culture – the impact and depth of her contributions to our organization will remain with us for many years to come. We are immensely grateful to Teresa for her dedication, passion and resolve over the years and wish her nothing but the best in this next chapter."
A charismatic and dynamic leader, Teresa has been an inspiration for both leadership and employees, and tireless in her pursuit of fostering an inclusive and diverse workforce. A recipient of numerous awards, including Forbes' 50 Over 50: Investment for 2021, Savoy's 2020 Most Influential Black Executives in Corporate America and Black Enterprise's Most Powerful Women in Corporate America, Teresa is passionate about employee development and empowerment as the cornerstone to Aflac's strategy for future growth.
"Serving as Aflac U.S. president has been the honor of a lifetime. I have been extremely fortunate to work alongside most respected and innovative team in the industry, and I am grateful for all the ways they have enriched my life both personally and professionally," said Teresa White, president, Aflac U.S. "During my long tenure with the company, I have had the honor to develop strong relationships with our independent sales agents and brokers. They have been valuable partners in this journey, and I am proud of what we have accomplished together. Ultimately, I know our teams will continue driving our strategy with the same level of energy and commitment. I look forward to working with the leadership team to ensure a smooth transition."
As Aflac executive leadership solidifies its plans to name Teresa's successor, the company will continue to focus on driving sales growth, increasing premium persistency and leveraging investments in technology to enable better connections that will ultimately result in more purposeful and caring customer service.
ABOUT AFLAC INCORPORATED
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. In the U.S., Aflac is the number one provider of voluntary/worksite insurance products. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. In 2021, Aflac Incorporated was proud to be included as one of the World's Most Ethical Companies by Ethisphere for the 16th consecutive year. Also in 2021, the company was included in the Dow Jones Sustainability North America Index and became a signatory of the Principles for Responsible Investment (PRI). In 2022, Aflac Incorporated was included on Fortune's list of World's Most Admired Companies for the 21st time and Bloomberg's Gender-Equality Index for the third consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/español. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com under "Sustainability."
Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.
Media contact – Jon Sullivan, 706-763-4813 or jsullivan@aflac.com
Analyst and investor contact – David A. Young, 706-596-3264, 800-235-2667 or dyoung@aflac.com
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SOURCE Aflac
