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Manhattan Associates (NASDAQ: MANH) has announced Manhattan Active® Supply Chain Planning (SCP), a unified platform that integrates supply chain planning and execution systems. This innovative solution facilitates real-time, bi-directional collaboration, harmonizing inventory, labor, transportation, and resources to achieve common business goals such as reducing total landed cost or speeding up market entry. By eliminating the traditional silos between planning and execution, Manhattan Active SCP optimizes enterprise-wide operations. The platform employs AI to combine external and internal data for accurate demand forecasting and is cloud-native, scalable, and updated regularly. This solution completes Manhattan's vision of a unified supply chain ecosystem.
Manhattan Associates (NASDAQ: MANH) has unveiled Manhattan Active® Maven, a cutting-edge Generative Artificial Intelligence (GenAI) solution aimed at enhancing customer service. This innovative technology reduces operational costs while improving customer interactions. Manhattan Active Maven offers a GenAI-powered chatbot for consumers and a suite of features to boost customer service efficiency. This solution integrates seamlessly into Manhattan's omnichannel commerce platform, providing native access to order, payment, location, and product information. Additionally, Manhattan announced Manhattan Assist, a GenAI assistant that offers contextual responses and platform-level support for various roles and functions within the Manhattan Active suite. These advancements promise to redefine customer service with greater personalization, productivity, and cost savings.
Manhattan Associates Inc. (NASDAQ: MANH) has been recognized as a Leader in the Gartner Magic Quadrant for Warehouse Management Systems for the 16th consecutive time. The company's cloud-native Manhattan Active Warehouse Management system, built on a microservices architecture, offers advanced scalability and ease-of-use for warehouses of all sizes. With innovative features like behavioral science-infused Labor Management, Manhattan is at the forefront of supply chain execution solutions.
Manhattan Associates Inc. announced that Schneider Electric selected Manhattan Active® Warehouse Management and Transportation Management for a global distribution and transportation network transformation. The implementation will cover over 20 distribution centers and 200+ operational sites, aiming to enhance inventory performance, efficiency, and agility. Stuart Michael Whiting of Schneider Electric highlighted the benefits of the upgrade, emphasizing centralized control and increased visibility across their supply chain.
Manhattan Associates Inc. (NASDAQ: MANH) continues its partnership with Groupe Dynamite Inc. to enhance its omnichannel commerce capabilities. Groupe Dynamite leveraged Manhattan Active® Omni to improve ship times, inventory levels, customer call times, sales, profits, and customer satisfaction. The retailer utilized Manhattan Active Point of Sale for omnichannel sales, leading to increased store conversion rates. By implementing Manhattan's Store Inventory and Fulfillment, Groupe Dynamite transformed its stores into efficient fulfillment points, reducing store transfers, delivery times, and shipping costs. The retailer now fulfills the majority of online orders from its stores, with an average shipping time of 23 hours, significantly faster than the industry average of 3.3 days.
Manhattan Associates Inc. (NASDAQ: MANH) has won the Overall Innovation of the Year award by RetailTech Breakthrough for its Fulfillment Experience Insights dashboard, part of Manhattan Active® Omni, assisting retailers in navigating the evolving retail landscape.