Cesar Gonzalez Named Head of Operations for Wells Fargo Commercial Banking

Rhea-AI Summary

Wells Fargo & Company (NYSE: WFC) has appointed Cesar Gonzalez as the new head of operations for Commercial Banking, effective August 30, 2021. Reporting to Perry Pelos and Lester Owens, Gonzalez will enhance operational processes and align platforms for improved client experiences. With over 25 years of experience, he previously led successful transformations at Bank of America, achieving over 25% business growth and receiving JD Power certification for client satisfaction. The company continues to focus on delivering integrated banking solutions globally.

Positive

• Cesar Gonzalez has over 25 years of experience in process transformation.
• Achieved over 25% business growth and JD Power certification at Bank of America.
• Gonzalez will streamline operational processes and enhance client experiences.

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• None.

Wells Fargo & Company (NYSE: WFC) today announced that Cesar Gonzalez has been named head of operations for Commercial Banking. He will join the company on Aug. 30, 2021, and will dually report to Perry Pelos, CEO of Wells Fargo Commercial Banking, and Lester Owens, head of Wells Fargo Operations.

Cesar Gonzalez (Photo: Wells Fargo)

In this role, Gonzalez will lead critical business and lending operations for Commercial Banking and will partner closely with leaders across Wells Fargo to ensure an integrated operating environment. He will oversee the transformation of operational processes that will deliver streamlined, efficient results, and he will leverage best practices as we serve the needs of clients globally.

“Cesar joins us with more than 25 years of experience leading process transformation across multiple disciplines, and he has deep expertise in leading global risk, client services, and operations organizations across the United States, Asia Pacific, and Europe,” said Pelos. “His exceptional background will help us execute critical work in developing and aligning platforms that will provide a seamless client and employee experience. We are excited to welcome Cesar to Wells Fargo and the Commercial Banking business.”

Gonzalez joins Wells Fargo from Bank of America, where he most recently led enterprise programs focused on optimizing end-to-end processes across all business lines. During his time with Bank of America, Gonzalez led the Commercial Bank Service organization to be the first commercial bank service organization to earn JD Power & Associates’ certification for client satisfaction excellence. In addition, Gonzalez enabled business growth of over 25% while improving the client experience — culminating in the Greenwich Study recognizing Bank of America for providing the best Implementation and Service experience in Asia Pacific.

A certified Six Sigma Black Belt and an active leader in his local community, Gonzalez is the co-chair of the Hispanic Scholarship Fund Advisory Council. He also founded and co-chaired the Chief Administrative Office Hispanic-Latino Leadership Advisory Council at Bank of America, which helped recruit Hispanic talent and enhanced the bank’s brand image with Hispanic-serving institutions.

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is the leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 37 on Fortune’s 2021 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Additional information may be found at www.wellsfargo.com | Twitter: @WellsFargo.

News Release Category: WF-LO

View source version on businesswire.com: https://www.businesswire.com/news/home/20210726005102/en/

FAQ

Who is the new head of operations for Wells Fargo's Commercial Banking?

Cesar Gonzalez has been appointed as the head of operations for Wells Fargo's Commercial Banking.

When will Cesar Gonzalez start at Wells Fargo?

Cesar Gonzalez will join Wells Fargo on August 30, 2021.

What are Cesar Gonzalez's qualifications?

Gonzalez has over 25 years of experience and previously led successful process transformations at Bank of America.

What will Cesar Gonzalez's role involve at Wells Fargo?

He will lead business and lending operations, focusing on operational transformation and client services.

What notable achievements does Cesar Gonzalez have from his time at Bank of America?

He led initiatives that resulted in over 25% business growth and earned JD Power certification for client satisfaction.