Verizon offers relief to customers likely to be hardest hit by Hurricane Ian

Rhea-AI Summary

Verizon is providing unlimited talk, text, and data for consumer and small business customers in certain Florida counties affected by Hurricane Ian from September 28 to October 4, 2022. This offer targets customers in counties including Charlotte, Hillsborough, and Lee, among others. The Verizon Frontline Crisis Response Team will also support public safety agencies during the storm at no charge. Customers do not need to take action to access this benefit. The company emphasizes its commitment to assist customers and employees during this critical time.

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• Unlimited talk/text/data provision from September 28 to October 4 for affected Florida customers.
• Support for public safety agencies provided by the Verizon Frontline Crisis Response Team at no cost.

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• None.

Unlimited talk/text/data offered to postpaid and prepaid customers in parts of Florida forecast to be hardest hit during Ian’s landfall

For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://www.verizon.com/about/news/emergency-resource-center

What you need to know:

• Verizon consumer (prepaid and postpaid) and small business customers* in parts of Florida who will likely be most affected by Hurricane Ian will receive unlimited calling, texting and data September 28 through October 4, 2022
• Some Verizon retail store hours may be subject to change due to local conditions and mandatory evacuation orders. Please check the status and make an appointment at verizonwireless.com/stores before visiting
• Verizon Frontline Crisis Response Team standing by to provide mission-critical communications support to public safety agencies responding to Hurricane Ian at no cost to public safety agencies
• VtoV support for Verizon employees impacted by the storm

BASKING RIDGE, N.J., Sept. 27, 2022 (GLOBE NEWSWIRE) -- With Hurricane Ian expected to make landfall in the U.S. as a Category 3 storm in Florida tomorrow, Verizon is ready to support customers with their needs in the aftermath.

Unlimited talk/text/data
In anticipation of Hurricane Ian making landfall in Florida, for our consumer and small business customers*, from September 28 through October 4, Verizon is providing unlimited calling, texting and data to those customers who reside in areas that will likely be most impacted by the storm. Accounts with billing addresses in the following Florida counties are included:

• Charlotte
• DeSoto
• Hardee
• Hillsborough
• Lee
• Manatee
• Pinellas
• Polk
• Sarasota
  

Customers do not have to take any action to take advantage of the offer and can verify eligibility for call/text/data relief by entering their zip code here: https://www.verizon.com/featured/relief/ (site will be updated ASAP).

Retail Store Hours
Because storm damage and power outages may affect our normal store hours in certain areas, we recommend shopping and accessing customer assistance online at www.verizon.com or by using the MyVerizon app. If you’d rather visit a store, you can find the nearest Verizon location and schedule an appointment by visiting: www.verizon.com/stores.

Verizon Frontline Support for First Responders
The Verizon Frontline Crisis Response Team is standing by to provide mission-critical communications support to public safety agencies responding to Hurricane Ian at no cost to the supported agencies.

The Verizon Frontline Crisis Response Team provides on-demand, emergency assistance during crisis situations to government agencies, emergency responders, nonprofits and communities on a 24/7 basis. Verizon Frontline Response Team members set up portable cell sites, WiFi hotspots, free charging stations and other Verizon Frontline devices and solutions that enable communications and/or boost network performance.

Here’s a quote you can use from one of our local leaders:
“Hurricane Ian has already disrupted the lives of millions of Floridians,” said Shawn Alexander, consumer vice president for Verizon. “We hope this offer gives our customers one less thing to worry about so they can focus on staying safe.”

Verizon supports its employees in critical times
The VtoV Employee Relief Fund is a charity that provides aid for Verizon employees displaced from their homes due to natural disasters - such as fire, flood, hurricane, severe weather - or domestic violence. Since its inception in 2013, VtoV has provided over $4.8 Million in grants to more than 4,500 Verizon employees around the world. The grants are used toward food, clothing, shelter and other necessities during life-changing disasters. In addition to the generosity our employees show in support of their fellow V Teamers, Verizon Foundation offers a generous matching gift program with 100% of every donation going directly to help a V Teamer in need, because Verizon pays all administrative fees.

*Verizon small business customers include customers with 50 lines or less.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:

Heidi Flato
heidi.flato@verizon.com
925.324.8692
@heidiflato

Andrew Testa
andrew.testa@verizonwireless.com
973.224.2081
@andrewtesta

 

FAQ

What is Verizon's offer for customers during Hurricane Ian?

Verizon is offering unlimited talk, text, and data from September 28 to October 4 for consumer and small business customers in specific Florida counties affected by Hurricane Ian.

Which Florida counties are included in Verizon's Hurricane Ian relief?

The included counties are Charlotte, DeSoto, Hardee, Hillsborough, Lee, Manatee, Pinellas, Polk, and Sarasota.

How can customers verify eligibility for Verizon's Hurricane Ian relief?

Customers can verify eligibility by entering their zip code on Verizon's dedicated relief webpage.

What support is Verizon providing to first responders during Hurricane Ian?

Verizon's Frontline Crisis Response Team will provide mission-critical communications support to public safety agencies during Hurricane Ian at no charge.