Verizon expands relief to customers hardest hit by Hurricane Ian
Verizon is expanding its unlimited calling, texting, and data offer to consumer and small business customers in parts of North and South Carolina affected by Hurricane Ian, effective until October 4, 2022. This initiative follows similar support provided in Florida. The affected areas include counties such as Brunswick in North Carolina and several counties in South Carolina, including Beaufort and Charleston. The Verizon Frontline Crisis Response Team is also providing communication support to public safety agencies at no cost.
- Expansion of unlimited services to affected areas supports customer retention.
- Provision of free communication support to emergency response teams enhances corporate image and community support.
- None.
Unlimited talk/text/data expanded to cover postpaid and prepaid customers in parts of North and South Carolina
For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://www.verizon.com/about/news/emergency-resource-center
What you need to know:
- Verizon is expanding its offer of unlimited calling, texting and data to consumer (prepaid and postpaid) and small business customers* in parts of North and South Carolina affected by Hurricane Ian through October 4, 2022
- Some Verizon retail store hours may be subject to change due to local conditions and mandatory evacuation orders. Please check the status and make an appointment at verizonwireless.com/stores before visiting
- Verizon Frontline Crisis Response Team providing mission-critical communications support to public safety agencies responding to Hurricane Ian at no cost to the supported agencies
- VtoV support for Verizon employees impacted by the storm
BASKING RIDGE, N.J., Sept. 30, 2022 (GLOBE NEWSWIRE) -- As Hurricane Ian continues its way up the East coast, Verizon is expanding its support for customers in the path.
Unlimited talk/text/data
Beginning today, Verizon is providing unlimited calling, texting and data to our consumer and small business customers* who reside in areas most impacted by the storm through October 4. In addition to the Florida counties announced earlier this week, this now includes the following counties in the Carolinas:
- North Carolina
- Brunswick
- South Carolina:
- Beaufort
- Berkeley
- Charleston
- Colleton
- Georgetown
- Horry
- Jasper
- Williamsburg
Customers do not have to take any action to take advantage of the offer and can verify eligibility for call/text/data relief by entering their zip code here: https://www.verizon.com/featured/relief/.
Retail Store Hours
Because storm damage and power outages may affect our normal store hours in certain areas, we recommend shopping and accessing customer assistance online at www.verizon.com or by using the MyVerizon app. If you’d rather visit a store, you can find the nearest Verizon location and schedule an appointment by visiting: www.verizon.com/stores.
Verizon Frontline Support for First Responders
The Verizon Frontline Crisis Response Team has deployed across the Southeast to provide mission-critical communications support to public safety agencies responding to Hurricane Ian at no cost to the supported agencies.
The team is in contact with federal, state and local emergency management teams and is coordinating communication needs and efforts with more than 30 public safety agencies operating in the region. The Verizon Frontline Crisis Response Team has now deployed more than 220 Verizon Frontline solutions, such as smartphones, mobile hotspots, and portable satellite assets in support of emergency response operations in the region.
Satellite Picocells on Trailers (SPOTs) have been deployed by the Verizon Frontline Crisis Response Team to help provide first responders operating in North Port, Marco Island and Cape Coral with mission-critical communications capabilities as response efforts continue.
The Verizon Frontline Crisis Response Team provides on-demand, emergency assistance during crisis situations to government agencies and emergency responders on a 24/7 basis.
Here’s a quote you can use from one of our local leaders:
“Our hearts go out to all who are impacted by Hurricane Ian,” said Shawn Alexander, consumer vice president for Verizon. “Our hope is this offer gives our customers one less thing to worry about so they can focus on staying safe.”
Verizon supports its employees in critical times
The VtoV Employee Relief Fund is a charity that provides aid for Verizon employees displaced from their homes due to natural disasters - such as fire, flood, hurricane, severe weather - or domestic violence. Since its inception in 2013, VtoV has provided over
To stay up to date on our response to Hurricane Ian, visit https://www.verizon.com/about/news/verizon-responds-hurricane-ian.
*Verizon small business customers include customers with 50 lines or less.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of
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Media contact:
Andrew Testa
andrew.testa@verizonwireless.com
973.224.2081
@andrewtesta
FAQ
What is the Verizon Unlimited offer for customers affected by Hurricane Ian?
Which areas are included in Verizon's unlimited services expansion?
How is Verizon supporting first responders during Hurricane Ian?
What should customers do to take advantage of Verizon's offer?
