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KORE Reports Third Quarter 2024 Results and Completion of Restructuring Plan

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KORE reported Q3 2024 financial results with revenue of $68.9 million, a 0.4% increase year-over-year. IoT Connectivity revenue grew 3% to $56.7 million, while IoT Solutions revenue decreased 9% to $12.2 million. The company reported a net loss of $19.4 million, an 80% improvement from the previous year's $95.4 million loss. Total Contract Value increased 19% to $32 million. The company completed its restructuring plan and maintains approximately 19 million connections with $1 monthly ARPU. KORE tightened its 2024 outlook, projecting revenue between $280-285 million and Adjusted EBITDA of $54-55 million.

KORE ha riportato i risultati finanziari del terzo trimestre 2024, con un fatturato di 68,9 milioni di dollari, un incremento dello 0,4% rispetto all'anno precedente. Il fatturato della connettività IoT è cresciuto del 3% raggiungendo 56,7 milioni di dollari, mentre il fatturato delle soluzioni IoT è diminuito del 9%, arrivando a 12,2 milioni di dollari. L'azienda ha registrato una perdita netta di 19,4 milioni di dollari, con un miglioramento dell'80% rispetto alla perdita di 95,4 milioni di dollari dell'anno scorso. Il valore totale dei contratti è aumentato del 19%, raggiungendo 32 milioni di dollari. KORE ha completato il suo piano di ristrutturazione e mantiene circa 19 milioni di connessioni con un ARPU mensile di 1 dollaro. KORE ha inasprito le previsioni per il 2024, prevedendo un fatturato tra 280-285 milioni di dollari e un EBITDA rettificato di 54-55 milioni di dollari.

KORE informó los resultados financieros del tercer trimestre de 2024, con ingresos de 68,9 millones de dólares, un aumento del 0,4% en comparación con el año anterior. Los ingresos por Conectividad IoT crecieron un 3% alcanzando 56,7 millones de dólares, mientras que los ingresos por Soluciones IoT disminuyeron un 9% a 12,2 millones de dólares. La compañía reportó una pérdida neta de 19,4 millones de dólares, una mejora del 80% en comparación con la pérdida de 95,4 millones de dólares del año pasado. El Valor Total de Contrato aumentó un 19%, alcanzando 32 millones de dólares. KORE completó su plan de reestructuración y mantiene aproximadamente 19 millones de conexiones con un ARPU mensual de 1 dólar. KORE ajustó su perspectiva para 2024, proyectando ingresos entre 280-285 millones de dólares y un EBITDA Ajustado de 54-55 millones de dólares.

KORE는 2024년 3분기 재무 결과를 보고하며, 수익은 6,89백만 달러로, 전년 대비 0.4% 증가했습니다. IoT 연결 수익은 3% 증가하여 5,67백만 달러에 달했으며, IoT 솔루션 수익은 9% 감소하여 1,22백만 달러가 되었습니다. 회사는 19.4백만 달러의 순손실을 기록했으며, 이는 전년의 95.4백만 달러 손실에 비해 80% 개선된 수치입니다. 총 계약 가치는 19% 증가하여 32백만 달러에 도달했습니다. KORE는 구조 조정 계획을 완료하였고, 월 ARPU는 1달러로 약 1900만 개의 연결을 유지하고 있습니다. KORE는 2024년 전망을 강화하며 2,800-2,850백만 달러의 수익과 540-550백만 달러의 조정 EBITDA를 예상하고 있습니다.

KORE a annoncé les résultats financiers du troisième trimestre 2024, avec un chiffre d'affaires de 68,9 millions de dollars, soit une augmentation de 0,4 % par rapport à l'année précédente. Les revenus de la connectivité IoT ont augmenté de 3 %, atteignant 56,7 millions de dollars, tandis que les revenus des solutions IoT ont diminué de 9 %, se chiffrant à 12,2 millions de dollars. L'entreprise a enregistré une perte nette de 19,4 millions de dollars, soit une amélioration de 80 % par rapport à la perte de 95,4 millions de dollars de l'année précédente. La valeur totale des contrats a augmenté de 19 % pour atteindre 32 millions de dollars. KORE a finalisé son plan de restructuration et maintient environ 19 millions de connexions avec un ARPU mensuel de 1 dollar. KORE a affiné ses prévisions pour 2024, s'attendant à un chiffre d'affaires compris entre 280-285 millions de dollars et un EBITDA ajusté de 54-55 millions de dollars.

KORE hat die finanziellen Ergebnisse für das 3. Quartal 2024 gemeldet, mit Einnahmen von 68,9 Millionen Dollar, einem Anstieg von 0,4 % im Jahresvergleich. Der Umsatz mit IoT-Verbindungen wuchs um 3 % auf 56,7 Millionen Dollar, während der Umsatz mit IoT-Lösungen um 9 % auf 12,2 Millionen Dollar zurückging. Das Unternehmen berichtete über einen Nettoverlust von 19,4 Millionen Dollar, was eine Verbesserung von 80 % im Vergleich zum Verlust von 95,4 Millionen Dollar im Vorjahr darstellt. Der Gesamtvertragswert stieg um 19 % auf 32 Millionen Dollar. KORE hat seinen Umstrukturierungsplan abgeschlossen und hält etwa 19 Millionen Verbindungen mit einem monatlichen ARPU von 1 Dollar. KORE hat seine Prognose für 2024 verschärft und erwartet Einnahmen zwischen 280-285 Millionen Dollar und ein bereinigtes EBITDA von 54-55 Millionen Dollar.

Positive
  • IoT Connectivity revenue increased 3% to $56.7 million
  • Total Contract Value grew 19% to $32 million
  • Net loss improved 80% year-over-year
  • Connection base maintained at 19 million with $1 monthly ARPU
  • Completed restructuring plan for operational improvements
Negative
  • IoT Solutions revenue declined 9% to $12.2 million
  • Adjusted EBITDA decreased 8% to $13.0 million
  • Negative Free Cash Flow of $5.1 million
  • DBNER declined to 95% from 96% year-over-year

Insights

KORE's Q3 results reveal a complex financial picture. Revenue grew marginally by 0.4% to $68.9 million, with IoT Connectivity revenue up 3% but Solutions revenue down 9%. The net loss improved significantly to $19.4 million from $95.4 million, though this was mainly due to prior year's goodwill impairment.

Key metrics show both opportunities and challenges: Total Contract Value increased 19% to $32 million, demonstrating strong sales momentum. However, the Dollar-Based Net Expansion Rate (DBNER) of 95% indicates some customer churn. The completion of restructuring and focus on high-margin connectivity business could improve profitability, but current negative Free Cash Flow of $5.1 million remains a concern.

The strategic pivot towards IoT Connectivity is showing promise with 18.8 million connections and a steady ARPU of $1.01. The decision to wind down lower-margin hardware business, while impacting short-term revenue, aligns with industry trends toward recurring revenue models. The 19% growth in Total Contract Value, primarily from connectivity services, validates this strategy.

The company's position as an IoT hyperscaler with a substantial connection base provides a strong foundation for growth. However, the below-100% DBNER suggests challenges in expanding within existing accounts, a important metric in the IoT space where platform stickiness is key to long-term success.

  • Restructuring plan completed
  • Growth in Connectivity and Connections
  • On track to meet 2024 guidance

ATLANTA, Nov. 19, 2024 /PRNewswire/ -- KORE Group Holdings, Inc. (NYSE: KORE) ("KORE" or the "Company"), the global pure-play Internet of Things ("IoT") hyperscaler and provider of IoT Connectivity, Solutions, and Analytics, today reported financial and operational results for the three and nine months ended September 30, 2024.

Q3 Highlights

  • Third quarter 2024 revenue was $68.9 million, a 0.4% increase from $68.6 million in the same period last year.
    • A 3% increase in IoT Connectivity revenue of $56.7 million from $55.2 million in the same period last year was driven by organic growth.
    • A 9% decrease in IoT Solutions revenue of $12.2 million from $13.5 million in the same period last year was due to the decision to wind down lower margin hardware business.
  • Net loss was $19.4 million for the third quarter of 2024, a 80% decrease from a net loss of $95.4 million for the same period a year ago largely due to the goodwill impairment recorded in the third quarter of the previous year.
  • Adjusted EBITDA was $13.0 million for the third quarter of 2024, an 8% decrease from $14.2 million for the same period a year ago largely resulting from a $1.5 million reversal of performance-based variable compensation in the third quarter of 2023.
  • The Company maintained positive sales momentum this quarter with a closed-won Total Contract Value (TCV)* of $32 million, a 19% increase from $27 million in the same period a year ago, with the majority of the sales being for IoT Connectivity. For the first nine months of 2024, closed-won TCV was $128 million, versus $87 million in 2023 with the majority being for IoT Connectivity.
  • Free Cash Flow was negative $5.1 million, an improvement of $6.0 million from the comparative period last year. The current period was impacted by $1.5 million in severance payments relating to the previously announced restructuring plan.

"While our third-quarter top-line performance showed modest growth, our focus on Connectivity offerings is showing results. With an installed base of close to 19 million connections generating an ARPU of about $1 per month we already have a solid foundation of CaaS business to build on," said Ron Totton, President and CEO of KORE. "We have successfully completed our restructuring plan, which included cost reductions, leadership realignment, and operational improvements. These initiatives have enabled investments in our growth priorities and are already delivering traction in connectivity growth and a better customer experience. We are positioning KORE for sustainable, profitable growth."

* See "Key Metrics" below for definitions.

 The tables below summarize the Company's revenue and specific key operational metrics.


Three Months Ended September 30,

($ in thousands) 

2024


2023

IoT Connectivity

$      56,721


82 %


$      55,169


80 %

IoT Solutions

$      12,199


18 %


13,464


20 %

Total Revenue

$      68,920


100 %


$      68,633


100 %





Average Connections Count for the Period*

18.6 million


18.7 million









DBNER*

95 %


96 %









ARPU*

$1.01


$0.98






Nine Months Ended September 30,

($ in thousands) 

2024


2023

IoT Connectivity

$    170,377


80 %


$    147,042


72 %

IoT Solutions

$      42,386


20 %


57,102


28 %

Total Revenue

$    212,763


100 %


$    204,144


100 %





Average Connections Count for the Period*

18.4 million


16.8 million









DBNER*

95 %


96 %

 


September 30, 2024


December 31, 2023

Total Number of Connections at period end*

18.8 million


18.5 million


* See "Key Metrics" below for definitions.

2024 Financial Outlook

For the 12 months ending December 31, 2024, the Company has tightened its outlook ranges, and its expectations are:

  • Revenue in the range of $280 million to $285 million; and
  • Adjusted EBITDA in the range of $54 million to $55 million.

Conference Call Details

KORE management will hold a conference call today at 5:00 p.m. Eastern time (2:00 p.m. Pacific time) to discuss its financial results, business highlights and outlook. President and CEO Ron Totton and CFO Paul Holtz will host the call, followed by a question-and-answer session.

Webcast: Link
U.S. dial-in: (877) 407-3039
International dial-in: (215) 268-9922
Conference ID: 13749781

The conference call and a supplemental slide presentation to accompany management's prepared remarks will be available via the webcast link and for download via the investor relations section of the Company's website, ir.korewireless.com.

For the conference call, please dial in 5-10 minutes prior to the start time, and an operator will register your name and organization, or you may register here. If you have difficulty with the conference call, please contact KORE investor relations at (770) 280-0324. A replay of the conference call will be available approximately three hours after the conference call ends. It will remain on the investor relations section of the Company's website for 90 days. An audio replay of the conference call may be accessed by calling (877)-660-6853 or (201)-612-7415 using access code 13747164.

About KORE

KORE is a pioneer, leader, and trusted advisor delivering mission-critical IoT solutions and services. We empower organizations of all sizes to improve operational and business results by simplifying the complexity of IoT. Our deep IoT knowledge and experience, global reach, purpose-built solutions, and deployment agility accelerate and materially impact our customers' business outcomes. For more information, visit www.korewireless.com.

Non-GAAP Financial Measures

In addition to our results as determined in accordance with GAAP, we believe the following non-GAAP measures are useful in evaluating our operational performance. We use the following non-GAAP financial information to evaluate our ongoing operations and for internal planning and forecasting purposes. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors in assessing our operating performance.

EBITDA and Adjusted EBITDA

"EBITDA" is defined as net income (loss) before other non-operating expenses or income, income tax expense or benefit, and depreciation and amortization. "Adjusted EBITDA" is defined as EBITDA adjusted for unusual and other significant items that management views as distorting the operating results from period to period. Such adjustments may include stock-based compensation, integration and acquisition-related charges, tangible and intangible asset impairment charges, certain contingent liability reversals, transformation, and foreign currency transaction gains and losses. EBITDA and Adjusted EBITDA are intended as supplemental measures of our performance that are neither required by nor presented in accordance with GAAP. We believe that the use of EBITDA and Adjusted EBITDA provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing the Company's financial measures with those of comparable companies, which may present similar non-GAAP financial measures to investors. However, you should be aware that when evaluating EBITDA and Adjusted EBITDA, we may incur future expenses similar to those excluded when calculating these measures. In addition, our presentation of these measures should not be construed as an inference that our future results will be unaffected by unusual or non-recurring items. Our computation of Adjusted EBITDA may not be comparable to other similarly titled measures computed by other companies because all companies may not calculate Adjusted EBITDA in the same fashion.

Because of these limitations, EBITDA and Adjusted EBITDA should not be considered in isolation or as a substitute for performance measures calculated in accordance with GAAP. We compensate for these limitations by relying primarily on our GAAP results and using EBITDA and Adjusted EBITDA on a supplemental basis. You should review the reconciliation of net loss to EBITDA and Adjusted EBITDA below and not rely on any single financial measure to evaluate our business.

We have not provided the forward-looking GAAP equivalents for the forward-looking non-GAAP financial measures Adjusted EBITDA or a GAAP reconciliation as a result of the uncertainty regarding, and the potential variability of, reconciling items including but not limited to stock-based compensation expense, foreign currency loss or gain and acquisition and integration-related expenses. Accordingly, a reconciliation of these non-GAAP guidance metrics to their corresponding GAAP equivalents is not available without unreasonable effort. However, it is important to note that material changes to reconciling items could have a significant effect on future GAAP results, and, as such, we also believe that any reconciliations provided would imply a degree of precision that could be confusing or misleading to investors.

Free Cash Flow is a non-GAAP measure defined as net cash used in operating activities - continuing operations, reduced by capital expenditures (consisting of purchases of property and equipment), purchases of intangible assets and capitalization of internal use software. We believe Free Cash Flow is an important liquidity measure of the cash that is available for operational expenses, investments in our business, strategic acquisitions, and for certain other activities such as repaying debt obligations and stock repurchases. Free Cash Flow is a key financial indicator used by management. Free Cash Flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash. The use of Free Cash Flow as an analytical tool has limitations because it does not represent the residual cash flow available for discretionary expenditures. Because of these limitations, Free Cash Flow should be considered along with other operating and financial performance measures presented in accordance with GAAP.

Key Operational Metrics

KORE reviews a number of operational metrics to measure our performance, identify trends affecting our business, prepare financial projections, and make strategic decisions. The calculation of the key operational metrics discussed below may differ from other similarly titled metrics used by other companies, securities analysts, or investors.

Number of Customer Connections

Our "Total Number of Connections at Period End" with respect to any financial period constitutes the total of all our IoT Connectivity services connections for such period, which includes the contribution of eSIMs but excludes certain connections where mobile carriers license our subscription management platform from us. The "Average Connections Count" with respect to any financial period is the simple average of the total connections for such period.

These metrics are the principal measures used by management to assess the growth of the business on a periodic basis, on a SIM and/or device-based perspective. We believe that investors also use these metrics for similar purposes.

DBNER

DBNER tracks the combined effect of cross-sales of IoT Solutions to KORE's existing customers, its customer retention and the growth of its existing business. KORE calculates DBNER by dividing the revenue for a given period ("given period") from existing go-forward customers by the revenue from the same customers for the same period measured one year prior ("base period").

The revenue included in the current period excludes revenue from (i) customers that are "non-go-forward" customers, meaning customers that have either communicated to KORE before the last day of the current period their intention not to provide future business to KORE or customers that KORE has determined are transitioning away from KORE based on a sustained multi-year time period of declines in revenue and (ii) new customers that started generating revenue after the end of the base period. For the purposes of calculating DBNER, if KORE acquires a company during the given period or the base period, then the revenue of a customer before the acquisition but during either the given period or the base period is included in the calculation. For example, to calculate our DBNER for the trailing 12 months ended September 30, 2024, we divide (i) revenue, for the trailing 12 months ended September 30, 2024, from go-forward customers that started generating revenue on or before September 30, 2023, by (ii) revenue, for the trailing 12 months ended September 30, 2023, from the same cohort of customers.

It is often difficult to ascertain which customers should be deemed not to be go-forward customers for purposes of calculating DBNER. Customers are not required to give notice of their intention to transition off of the KORE platform, and a customer's exit from the KORE platform can take months or longer, and total connections of any particular customer can at any time increase or decrease for any number of reasons, including pricing, customer satisfaction or product fit—accordingly, a decrease in total connections may not indicate that a customer is intending to exit the KORE platform, particularly if that decrease is not sustained over a period of several quarters. DBNER would be lower if it were calculated using revenue from non-go-forward customers.

DBNER is used by management as a measure of growth of KORE's existing customers (i.e., "same store" growth) and as a measure of customer retention, from a revenue perspective. It is not intended to capture the effect of either new customer wins or the declines from non-go-forward customers on KORE's total revenue growth. This is because DBNER excludes new customers who started generating revenue after the base period and also excludes any customers who are non-go-forward customers on the last day of the current period. Revenue increases from new customer wins, and a decline in revenue from non-go-forward customers are also important factors in assessing KORE's revenue growth, but these factors are independent of DBNER.

Total Contract Value (TCV)

Total Contract Value (TCV) represents KORE's estimated value of a revenue opportunity. TCV for an IoT Connectivity opportunity is calculated by multiplying by forty the estimated revenue expected to be generated during the twelfth month of production. TCV for an IoT Solutions opportunity is either the actual total expected revenue opportunity, or if it is a longer-term "programmatically recurring revenue" program, calculated for the first 36 months of the delivery period.

Average Revenue Per User (ARPU)

Average Revenue Per User (ARPU) is used by management as a measure to assess the revenue generated per connection per month.  It is calculated by dividing the total IoT Connectivity Revenue during the period by the total number of connections during that same period. We believe that ARPU is an important metric for both management and investors to help in understanding the financial performance and effectiveness of the company's monetization per connection. ARPU is calculated on a three-month (current quarter) basis only, as longer periods are not meaningful.

Cautionary Note on Forward-Looking Statements

This press release includes certain statements that are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under the United States Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as "believe," "guidance," "project," "may," "will," "estimate," "continue," "anticipate," "intend," "expect," "should," "would," "plan," "predict," "potential," "seem," "seek," "future," "outlook," and similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements include, but are not limited to, statements regarding expected financial and other risks, statements regarding future operational performance and efficiency, statements regarding the expected cost savings, revenue growth and profitability from the Company's restructuring plan, 2024 guidance, estimates and forecasts of revenue, Adjusted EBITDA and other financial and performance metrics, projections regarding recent customer engagements, projections of market opportunity and conditions, and the Total Contract Value (TCV) of signed contracts and potential revenue opportunities in KORE's sales funnel. These statements are based on various assumptions and on the current expectations of KORE's management. These forward-looking statements are provided for illustrative purposes only and are not intended to serve as and must not be relied on by any investor or other person as, a guarantee, an assurance, a prediction or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and will differ from assumptions. Many actual events and circumstances are beyond the control of KORE. These forward-looking statements are subject to a number of risks and uncertainties, including general economic, financial, legal, political and business conditions and changes in domestic and foreign markets; the potential effects of COVID-19; risks related to the rollout of KORE's business and the timing of expected business milestones; risks relating to the integration of KORE's acquired companies, including the acquisition of Twilio's IoT business, changes in the assumptions underlying KORE's expectations regarding its future business; our ability to negotiate and sign a definitive contract with a customer in our sales funnel; our ability to realize some or all of the TCV of customer contracts as revenue, including any contractual options available to customers or contractual periods that are subject to termination for convenience provisions; the effects of competition on KORE's future business; and the outcome of judicial proceedings to which KORE is, or may become a party. If the risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. There may be additional risks that KORE presently does not know or that KORE currently believes are immaterial that could also cause actual results to differ materially from those contained in the forward-looking statements. In addition, forward-looking statements reflect KORE's expectations, plans or forecasts of future events and views as of the date of this press release. KORE anticipates that subsequent events and developments will cause these assessments to change. However, while KORE may elect to update these forward-looking statements at some point in the future, KORE specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing KORE's assessments as of any date subsequent to the date of this press release. Accordingly, undue reliance should not be placed upon the forward-looking statements.

KORE Investor Contact:

Vik Vijayvergiya
Vice President, IR, Corporate Development and Strategy
vvijayvergiya@korewireless.com
(770) 280-0324

 

KORE GROUP HOLDINGS, INC.

RECONCILIATION OF NET LOSS TO ADJUSTED EBITDA

(UNAUDITED)



Three Months Ended
September 30,


Nine Months Ended
September 30,

(in thousands)

2024


2023


2024


2023

Net loss

$          (19,408)


$         (95,361)


$        (120,628)


$        (133,350)

Income tax benefit

(412)


(3,093)


(2,486)


(3,957)

Interest expense, net

13,059


10,615


38,349


31,217

Depreciation and amortization

14,214


14,457


42,243


43,094

EBITDA

7,453


(73,382)


(42,522)


(62,996)

Goodwill impairment


78,255


65,864


78,255

Change in fair value of warrant liability

337


(14)


(6,349)


(14)

Transformation expenses


1,876



5,434

Acquisition costs




1,776

Integration-related restructuring costs

5,574


3,011


14,262


8,333

Stock-based compensation

532


3,435


7,202


9,010

Foreign currency loss

(1,003)


781


1,199


1,018

Other (1)

93


197


(494)


910

Adjusted EBITDA

$           12,986


$           14,159


$           39,162


$           41,726


(1) "Other" adjustments are comprised of adjustments for certain indirect or non-income based taxes.

 

KORE GROUP HOLDINGS, INC.

RECONCILIATION OF NET CASH PROVIDED BY OPERATING ACTIVITIES TO FREE CASH FLOW

(UNAUDITED)




Nine Months Ended September 30,

(in thousands)


2024


2023

Net cash provided by operating activities


$                 7,066


$                 4,493

Purchases of property and equipment


(1,944)


(3,410)

Additions to intangible assets


(10,233)


(12,186)

Free cash flow


$                (5,111)


$              (11,103)

 

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SOURCE KORE Group Holdings, Inc.

FAQ

What was KORE's revenue in Q3 2024?

KORE reported revenue of $68.9 million in Q3 2024, a 0.4% increase from $68.6 million in Q3 2023.

How many IoT connections does KORE have as of Q3 2024?

KORE reported 18.8 million total connections at the end of Q3 2024, up from 18.5 million at the end of 2023.

What is KORE's revenue guidance for full-year 2024?

KORE expects revenue to be in the range of $280 million to $285 million for the full year 2024.

How much was KORE's net loss in Q3 2024?

KORE reported a net loss of $19.4 million in Q3 2024, an 80% improvement from the $95.4 million loss in Q3 2023.

KORE Group Holdings, Inc.

NYSE:KORE

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Telecom Services
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United States of America
ATLANTA