Illinois American Water’s 2023 Water Quality Reports Available Online

Rhea-AI Summary

Illinois American Water's 2023 Water Quality Reports are now available online, demonstrating the company's commitment to meeting or exceeding water quality standards. The reports detail local drinking water sources, laboratory testing results, substance levels, and water source protection tips. Regulatory agencies set standards, and the company's employees work diligently to provide clean, safe, and reliable water service.

Positive

• Illinois American Water's commitment to meeting or surpassing water quality standards showcases the company's dedication to providing high-quality water service.

• The availability of the 2023 Water Quality Reports on the company's website demonstrates transparency and commitment to customer awareness.

• The detailed information in the reports, including local drinking water sources, laboratory testing results, and substance levels, enhances customer trust and satisfaction.

Negative

• None.

Reports Show Water Company Continues to Meet or Surpass Water Quality Standards

BELLEVILLE, Ill.--(BUSINESS WIRE)-- Illinois American Water continues to meet or surpass water quality standards, according to the company’s 2023 Water Quality Reports now available on the company’s website.

Also referred to as Consumer Confidence Reports, the annual publications describe local drinking water sources, summarize laboratory testing, list levels of any substances in water and provide tips on protecting water sources. The U.S. Environmental Protection Agency (EPA) and Illinois EPA set standards for water quality and monitor test results to help utilities meet those standards.

“Our employees are committed to providing high-quality water. We know our customers count on us to provide clean, safe and reliable water service,” said Rachel Bretz, Illinois American Water Director of Water Quality & Environmental Compliance. “This annual report is a resource for our customers to learn about drinking water standards and the important work that goes into treatment to meet or is better than regulatory requirements.”

On the website, customers can search by zip code to find their specific, local report.

“Safe, reliable drinking water is a key, everyday ingredient for your morning coffee, meals, showers, gardens, household chores and more,” writes Rebecca Losli, President, Illinois American Water in the report. “It is an important tool for local firefighters, manufacturers, hospitals, medical treatment facilities and small business owners. This is why delivering high-quality, reliable water service to keep life flowing remains our top priority.”

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

About Illinois American Water
Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.4 million people. American Water also operates a quality control and research laboratory in Belleville.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240508473494/en/

NEWS MEDIA CONTACT

Anna Kubas

Senior Manager, External Communications

Illinois American Water

Anna.Kubas@amwater.com

Source: Illinois American Water

FAQ

Where can I find Illinois American Water's 2023 Water Quality Reports?

Illinois American Water's 2023 Water Quality Reports are available online on the company's website.

What do the Water Quality Reports summarize?

The Water Quality Reports describe local drinking water sources, laboratory testing results, substance levels, and provide tips on protecting water sources.

Who sets the water quality standards for utilities?

The U.S. Environmental Protection Agency (EPA) and Illinois EPA set standards for water quality and monitor test results to help utilities meet those standards.

Why are the annual Water Quality Reports important?

The annual reports are essential resources for customers to learn about drinking water standards, treatment processes, and the commitment to providing safe, reliable water service.

What can customers do to access their specific Water Quality Report?

Customers can search by zip code on the company's website to find their specific, local Water Quality Report.